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Level 1

1 points

iPad Air - Rotation lock not working

I received my new iPad Air about 3 days ago and all was fine until recently when it seems to be stuck in landscape mode.

I've tried turning on and off the lock mode via the control centre
I've also tried changing the setting to use the mute switch to lock and unlock it, but still nothing.
Even stranger, when i use the switch to lock and unlock it it changes to the correct origentation for a second and then goes back to landscape again.

These photos show the ipad in portrait made and you can see the switch is set to unlock.

Any ideas?? Have I missed some vital setting somewhere or is this a bug / hardware issue?
PS. The above photos show the setting section, but it happens with all apps

Thanks in advance for anyones help / feedback!

iOS 7.0.3

Posted on Nov 8, 2013 1:34 AM

Best reply

Diavonex

Level 9

67,217 points

Posted on Nov 8, 2013 1:36 AM

(A) Reset iPad

Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

Note: Data will not be affected.

(B) Reset all settings

Settings>General>Reset>Reset all settings

Note: Data will not be affected but settings will be reset.

View in context

21 replies

Jun 4, 2014 4:24 PM in response to chrispx001

I have the same problem in my Ipad Air , it looks like a common problem, Somebody from support dep. should contact us.

Jul 15, 2014 9:36 AM in response to Tibaservant

I have had this problem since I bought my IPad Air, called Apple support and was told it is an application problem. What a bunch of BS Apple support is. They need to address this but based on their response here and my experience they are not going to do anything. My impression of Apple is the company is to arrogant to admit they make mistakes.

texeter

Level 1

4 points

Nov 18, 2014 1:10 PM in response to chrispx001

Here we are in November 2014 with my iPad Air 2 and the problem with rotation is still present. Additionally when I then reboot I find that i have lost my sound. I first get a loud squawk on the first number of my pin and then no sound at all. It can take many reboots before everything is back to normal.

Dec 14, 2014 2:50 PM in response to texeter

Now December 2014 and new iPad Air will not rotate the screen (and I just discovered that the air doesn't have the little lock/unlock switch on the side). I've tried the sleep/home button routine. It to no avail.

Jul 21, 2015 5:14 AM in response to Novastar27

Same problem. Very aggravating!., stuck in landscape mode. Only fix is to either reset or restart my iPad air3

Jul 26, 2015 4:18 PM in response to pgathua

Problem solved.

Thank you.

iPad Air - Rotation lock not working