Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unread text badge icon won't go away

I have an unlocked iphone 4, running ios 7.0.3 & it is NOT jalibroken.
My text notifications on my messages app will not go away.
I receive a text, open it, respond and it still shows on my messages icon that I have unread texts.
I have tried pulling down my notifications and clearing them, didn't work.
I even deleted the texts but when I got new texts, the same thing happened.
I also have tried powering on and off and resetting my phone as well.
Any solutions? Thanks in advance!

iPhone 4, iOS 7.0.3, Unlocked

Posted on Nov 8, 2013 7:00 AM

Reply
37 replies

Nov 8, 2013 7:16 AM in response to baellis2

Did you check other text message threads to make sure there is no unread message in a different thread?


If so quit the messages app and reset the phone.


Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Nov 25, 2013 9:16 AM in response to baellis2

I had the exact problem, cleared notifications, deleted texts, reset phone but it wouldn't disappear.

Try this solution(it worked for myself):

Settings -- Notification Center -- Messages -- Turn Off Badge App Icon

Return to Main Screen

Repeat the following steps to turn ON badge App Icon


and you will notice that the unread text is gone.


Cheers 🙂

Nov 27, 2013 7:12 AM in response to reubenaz

It went off when I turned the badge icon off but then when I turned off my phone, went back to settings & turned the badge notification back on, the message number was still there. I deleted all texts and turned my phone off, when I turned the phone back on, all of the messages came back even though I just deleted them. NOW when I send a text, the text goes through but my phone still says "Sending..." and when I hit back to go to other messages, my message deletes and so does the other persons. The last message shown on the conversation is from yesterday even though more messages have been exchanged. IDK what's going on!! I'm probably just gonna have to suck it up and get a new iPhone..but in the meantime if you have any information, please let me know. This is driving me crazy!

May 13, 2014 2:18 PM in response to baellis2

I thought reubenaz's idea didn't work either but what you have to do is turn off the badge icon for quite a while. At first I kept restarting it and all that and got frustrated so I just turned the red icon off completely, like too bad for the people who I have unread messages from :/ and that was yesterday, today I turned the badge icon back on just to see what would happen and BAM! It was gone like magic. I'm probably really late but here's for everyone else who had the problem too :)

Nov 21, 2014 12:27 PM in response to baellis2

Hey All!! I believe I have a fix for those who - like me - could not get it resolved with the steps above. I just fixed it on mine. And trust me - I tried each of the steps above several times - which SHOULD have worked but ... we are indeed talking about picky and delicate iPhones here, hehe. Ok - so ...

When the step of turning off the badge alert did not work, it got me thinking ... iMessage has several settings in the iPhone settings area. So let me play with those. And sure enough - the first setting change fixed it. Here is what ya do ...

1. Go to Settings

2. Simply Scroll Down to "Messages"

3. Turn Off the Very First Option - "iMessage" At the Top

4. Leave Settings and Check Home Screen to See the Badge Has Disappeared

5. Return Back to Message Settings and Turn "iMessage" Back On

Voila! I hope this works for some folks!!

Dec 28, 2014 6:48 PM in response to baellis2

Okay i believe i found the fix all for this...

what you have to do is send yourself a text message first

then you have to go to your messaging thread (list of all messages)

once you receive the message you will see it says (1) next to "messages"

DO NOT select the unread message! swipe to the left and delete the unread message

hit the home button and the red 1 should disappear from the message badge icon

hope this works 🙂

unread text badge icon won't go away

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.