Facebook update not updating

I am trying to update to the new Facebook Update, Version: 6.7.1

I have a few updates all come in at once tonight (November 8th at 9pm) However the other 4 apps updated but when I try to update Facebook, it tells me "Unable to Download App. "Facebook" could not be downloaded at this time."


I have shut off anf back on my IPHONE 5. I have signed in and out of my itunes account.


Does anyone know how to fix this?

iPhone 5, iOS 7.0.3

Posted on Nov 8, 2013 7:32 PM

Reply
185 replies

Nov 9, 2013 8:36 AM in response to josephpillow

Hello iUsers,


The error happens because Apple has put the previous version to download Facebook 6.6, when trying to update Facebook Apple offers a version 6.6 then the update error occurs, it would be a downgrade if you have version 6.7 and will be the same version if with 6.6, so if you delete and reinstall will get the old version 6.6, and no error happens in the download, but should delete and download the iDevice.


iLolo

Nov 9, 2013 8:53 AM in response to josephpillow

I experienced the same issue this morning on my iPhone 4s and iPad 2. What I did to resolve the problem is, delete the Facebook app from both devices, then went to the App Store and downloaded Facebook again (cloud icon). That installed version 6.6 on both devices. I then synched both devices to iTunes. I still have the notification for the update, of course will not install that until the issue is resolved, but I am able to log into Facebook on both devices.

Nov 9, 2013 8:56 AM in response to josephpillow

Very early this morning I deleted the app in attempt to re-install it with the latest update. No dice, as I got the "could not be downloaded" error and thus no FB app on iPad at all. So I decided to wait on it and access FB via the web browser.


JUST NOW checked to see if I could re-download and install FB.


Yep...it downloaded (took a little while longer than usual...I assume because of the heavy download demand), installed and WORKS! Finally. So far, so good. Hopefully, I won't see any crashes, etc.


Give the update/reinstall a try....

Nov 10, 2013 7:28 AM in response to josephpillow

I'm reading posts from people saying this is fixed. I don't think has been resolved. When I tried to install yesterday it did install but I was not seeing full information. When I logged in through the app I only saw half the people in my chat but when I was in safari I saw more people and more content in news feed. I think if this was fixed we would see a current date for this fix under updates but mine still shows the date of November 8th when this fix came out. I haven't seen any responses from Apple or Facebook saying this is fixed. Don't know about anyone else but I'm using the 6.6 version until I know this is corrected.

Nov 11, 2013 7:33 AM in response to josephpillow

Same problem here -- with the same unsuccessful fixes that everyone else has tried. I deleted the app and am seriously considering never reinstalling it. Facebook's iPhone app has consistently been more of a problem than almost any other app I have (which is over 150). That's quite a feat for one of the Valley's leading companies. For the dwindling amount of time I spend on FB now, I'll just use Safari.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facebook update not updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.