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Keep getting asked to put in Facebook password, can't delete the account in the settings.

Ever since the recent update I keep getting a pop up asking me to enter my facebook password. I've been told to go into my settings and delete the Facebook account but it won't delete. Facebook says this has nothing to do with them because it's not the Facebook app. I have deleted the app it's self many times. I can't even log into the app because that pop up keeps coming up. So I haven't downloaded it again. And I'm still getting that pop up, even when I'm writing this it's popping up asking me to put in my facebook password.

I need to know how I can delete the account in my settings, because it won't delete when I hit "delete account".

iPad 2, iOS 7.0.3

Posted on Nov 10, 2013 9:55 AM

Reply
71 replies

Apr 4, 2014 12:26 AM in response to Jess0636

I had the same issues as everyone with iPad 2 which my sister gave me with iOS 7 Factory resetted and I did not have the ability to Delete the Facebook Account (which was never set up on here in first place) OR change the User ID whatsoever. After trying this, it did not work.... Settings > General > Reset > Location and Privacy.

However... I did find finally a solution for myself and maybe you guys can use it as well.

*This is really my first hands on Apple iOS experience as I'm a hardcore Android fan and while there are things that are nice on Apple, I can't stand not having a Back Button and silly issues like this which if you see on Android is not the case with Jelly Bean or newer, especially Galaxy S4.


1. With an Ipad 2 with iOS 7.1 Upgraded. Backup to iCloud and also manually backup to newest iTunes (I used iTunes 64bit on Windows 7).

2. After properly ejecting, Settings > General > Reset > Reset Location and Privacy.

3. Reset Home Screen Layout

4. Reset Keyboard Dictionary

5. Reset Network Settings. At this point it should automatically restart.

6. After restarting, Go to Settings > General > Reset > and "Erase All Content and Settings". Make sure Not to tap the first option "Reset All Settings".

7. It will restart and act like a new iPad but here's the KEY that I think made it work. When it asks you whether or not to restore from iTunes or iCloud, you say set it up like a New iPad. You still can restore things from the cloud afterwards. I think if restoring from a backup/iCloud, you will have the same issues. When I did this, and afterwards put my iCloud information I found immediately under the Settings > Facebook > that I was able to fully type in my Facebook email and password and it Worked!

Apr 18, 2014 8:47 AM in response to Jess0636

Hi , has anybody had this problem ...... I changed my Facebook password this morning after a log in I thought I didn't recognise ( forgot the wine induced login on friends iPad last night ) anyway I changed it on iPhone 5c this morning via safari , no problems there also changed password in settings for Facebook all fine BUT my iPad 2 is another story !! Doesn't show me my username and will to accept my new password or my old so am stuck . Hoping it won't effect me using it too much but doesn't anybody know how to fix it or had the same issue. Lots that I've just read back seem to be referring to old accounts not current ones .

Thanks in advance !

Apr 29, 2014 6:18 AM in response to Jess0636

I've been fight this Facebook login bug for over a month. I had changed my login a while back and changed everything in the FB account and the FB app on my old iPad 2. When I got a new iPad Air, I just restored from iTunes but the FB login was the OLD account and there's no way to change or delete it. I tried various levels of reset but the old FB account always stayed.


I enbded up fianlly biuting the bullet and doing a full reset and reinstalling all my apps, having to re-enter all my usernames and passwords too. What a pain!

May 13, 2014 9:08 PM in response to Jess0636

I too encountered this issue when setting up my wife's new iPad Mini from her iCloud-backed up iPad 2. I did NOT want to restore and install from new and fortunately was able to avoid doing so. The issue we found was related to transferring your Facebook settings from the old iPad to the new so we took that out of the equation entirely with the following steps. This assumes you still have your old iPad.


On the old iPad

1. Go Settings > Facebook

2. Click on your username and then delete account

- This should effectively put you in the position of having Facebook ready to receive login info (open fields for username and password)

3. Go Settings > iCloud > Storage & Backup > Back up now

- Wait until backup is complete


On the new iPad

4. Go Settings > General > erase all content and settings (basically, restore to factory)

5. Follow instructions to setup new iPad from iCloud backup

6. Go Settings > Facebook. You should now see open fields (as you saw in step 2 above).

7. On Facebook via browser (on your old iPad, notebook or desktop), go to Settings > Security and request an App Password for your new iPad. Insert this into the iPad Facebook settings.


Cheers!

Keep getting asked to put in Facebook password, can't delete the account in the settings.

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