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Keep getting asked to put in Facebook password, can't delete the account in the settings.

Ever since the recent update I keep getting a pop up asking me to enter my facebook password. I've been told to go into my settings and delete the Facebook account but it won't delete. Facebook says this has nothing to do with them because it's not the Facebook app. I have deleted the app it's self many times. I can't even log into the app because that pop up keeps coming up. So I haven't downloaded it again. And I'm still getting that pop up, even when I'm writing this it's popping up asking me to put in my facebook password.

I need to know how I can delete the account in my settings, because it won't delete when I hit "delete account".

iPad 2, iOS 7.0.3

Posted on Nov 10, 2013 9:55 AM

Reply
71 replies

Feb 24, 2014 7:03 AM in response to Rick58

Hi Rick 58,


I should have said that I used to have an IPad3 and now have an IPad Air - both of these have the radio buttons. Having not got an IPad2 I cannot comment on this. I did say that this may work for some not others....


Your solution is really useful for older models then and so thanks for sharing your tip. I will let others know too.


Thanks again!!

Feb 24, 2014 8:16 AM in response to ChinaDragon4

Actually, I think this part of the Settings is the same for all these models, after one chooses 'Facebook' or 'Twitter', there seems to be a radio button for Facebook or Twitter in the following panel. BUT not always, as I have just found.


On my iPad mini and iPhone4, there are radio buttons for Facebook but NOT Twitter. On my wife's iPad2 (now) there's currently none, since they were reset. Previously, there was one in the Twitter section, but none in the Facebook section. On my wife's iPhone5, there are several buttons (for games) including FB, but none for Twitter. (I'll have to switch those !@#$%!! game buttons OFF ...! That probably what allows the games to spam everyone.)


So ... I had been thinking that not having a radio button for Facebook was an indication or 'symptom' of the problem, now I don't believe that's the case. It's just whether the app has requested access to one's FB account.


But maybe it is an indication in this case ... maybe Facebook requests access to itself, but (in the glitchy FB app) it is not granted. So that kicks off the endless loop that folks see ... ??? Total speculation, but WTH.

Feb 24, 2014 12:49 PM in response to Rick58

I get what you are saying....yeah I agree with your theory as it would explain the cyclical issue. I really think Apple need to sort this out as it is ridiculously stupid that other users are still experienced problems...


I live in London and luckily we have some really great Apple staff in stores and I will go in and ask one of them. I will show the, your summation and let you know what they say.


Thanks very much for your comments, they are much appreciated!!!

Mar 4, 2014 9:29 PM in response to Jess0636

No joy. My stored e-mail address is apparently the empty string as I keep getting prompted to input the password for "". No way to delete the account. Apple needs to fix this. Very poor planning and customer service. Anyone know of a work around/fix. It is unacceptable that Apple is taking so long to fix this critical issue.

Keep getting asked to put in Facebook password, can't delete the account in the settings.

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