You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sleep/wake crash OSX Mavericks, Macbook Air 2013

Hi there,


Since the upgrade to Mavericks my 2013 Macbook Air had a few sleep wake crashes. The problem occurs when my air turns to sleep, and I try to wake it with the keyboard within a very short time.(1-3 seconds I think) Happened a few times when I was typing and accidently pressed the on/off button while typing(which is a really stupid feature in the new OSX if you ask me) and a few times when I tried to safe my laptop from going to sleep because it was idle for to long, and just got there to late. What happens is that the Macbook just gives a black screen, but is still on. I cant let it sleep by closing the lid, and the only way to get it running again is by restarting.(holding down the on/off button)


Couldnt find anything similar to this. So i'm hoping if this is a common problem with Mavericks and is on the list to be fixed with the new patch.


I hope you guys have some info.

MacBook Air, OS X Mavericks (10.9)

Posted on Nov 11, 2013 5:37 AM

Reply
353 replies

Oct 2, 2014 12:25 AM in response to angel965

Well, I must add to this forum, after shutting my MBP 13" retina (late 2013) lid last night, this morning I wake to open it to......nada, zip, nowt, nothing.


No key would work even the hard power off button press, I shut the lid again, then opened it pressed the power button again and it restarted, but displayed the error on wake up screen and your computer has shut down incorrectly......blah blah screens do you want to report to Apple....yes, but no internet connection....aaaarggghhhh


I was woken up in the night about 4 hours after I shut the lid to a single musical tone and the apple logo on the lid lighting up then going off, that's clearly when it decided to crash itself when on standby.


Sort it Apple.

Oct 20, 2014 9:37 AM in response to Kenny Wiess

Same problem here, rMBP 15', external 4K display mouse and keyboard, clamshell mode. Wakeup black screen every evening.


ok so we are now 120.000 views and 12 months later, and mavericks is on the point of being phased out, and apple STILL did not resolve this issue. Did Apple ever respond to this in any way? Since the machine IS running with this black screen and some can even ssh to it, this seems a Finder issue and not a kernel issue.

Oct 20, 2014 2:35 PM in response to Kenny Wiess

Similar issue. NO issue with my configuration prior to Yosemite installation yesterday, 10/20/2014.


Current configuration:

Model Name: MacBook Air

Model Name: MacBook Air

Model Identifier: MacBookAir5,2

Processor Name: Intel Core i5

Processor Speed: 1.8 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache (per Core): 256 KB

L3 Cache: 3 MB

Memory: 4 GB

Boot ROM Version: MBA51.00EF.B02

SMC Version (system): 2.5f9

Serial Number (system): C02HTXQADRVC


Use it with Apple BT wireless keyboard and Apple BT wireless Magic Track Pad.

Have MBA with lid closed and external HP monitor attached via cable to MBA.


After auto sleep is initiated I get intermitten functionality to use track pad, some times track pad works but KB doesn't allow typing to password field. Open MBA lid and MBA keyboard is also unresponsive.


Only way to resolve issue is hard power down!


SUCK!!!!


Model Identifier: MacBo

Oct 25, 2014 6:13 AM in response to dbost27

I have MacBook Pro (17-inch, Early 2011). I just recently had the Logic Board and other work done. It was running perfect till Yosemite. Mine seems to happen when I have it on and I am not paying attention and the MAC goes to sleep. If I don't plan on using it again, I shut the lid and the next morning, NOTHING. Hard reset.


It doesn't seem to happen if I go the Apple Logo and manually put it to sleep.

Nov 1, 2014 12:34 PM in response to CT

Thanks for Apple input site CT. I have just written them concering my MBA 13" mid 2012 random sleep problem after updating to Mavericks and continuing after updating to Yosemite, I have reset SMC and PRAM several times, set sleep to Never on battery and AC. I have checked hot corners and started in Safe Mode. I have also deleted AirParrot. The random sleep for from 1 to 60 or more seconds continues. BTW, it only happens on my laptop screen, on Apple TV, on my television, it never flickers. I would appreciate any suggestion to solve this issue. And, it would help if all with similar problems would contact Apple with the site cited on CT's comment. Apple, I assume, will only respond to numbers so more inputs would help.

Sleep/wake crash OSX Mavericks, Macbook Air 2013

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.