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Gmail suddenly not working with Apple Mail

My gmail suddenly is not working with Apple Mail.


It said my username or password is wrong, but it was okay this morning.


Nevertheless, I deleted my gmail account, and re-setup it using Internet Accounts from System Preference.


However, I got the beow message:


There was a problem setting up the Mail account. An unknown error occurred.


I am sure my username and password are correct because I just login it using Safari.


Does anyone know what the cause is?


Please help~~~

iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.4)

Posted on Nov 11, 2013 4:04 PM

Reply
29 replies

Mar 30, 2014 12:56 PM in response to James Morrison Klein

Apple tech support is the best I've ever delt with.


Remember, If your computer is under full warenty, just give them a call or go online and they will get the problem fixed. If you just upgraded to mavericks, I beleive they will support for 90 days . My Mail problem was fixed through a phone call to support, and my machine is a 2007, way out of warrenty. They stand by their products.


BTW the problem with Gmail and Mail not syncing on my machine was caused by non-apple addons and software products messing up my librarys. Once removed it has run great (2 months).

Apr 3, 2014 4:59 PM in response to leonhart1981

I don't know if this has anything to do with it or not, but I have had this happen as well. I went into my "keychain access" utility and deleted all of the login keys that have anything to do with gmail, and then it let me re add the gmail account and seems to be functioning fine since then.


The keychain is great, however I think there are sometimes occasional malfunctions with the keychain and the applications / servers that use them.

May 1, 2014 9:36 AM in response to Csound1

You sound like you know the root cause of the problem. Please tell me what is causing it and what I can do about it.


Keep in mind everything worked flawlessly in OSX 10.7 and still does on my two other macs. I've only had this problem with Mavericks, which was a clean install and migrated using migration assistant from one of my OS 10.7 machine.


If there is anything I can do to make sure google does their part, just tell me how and I would love to correct it.


There are people here implying apple is not the source of the problem, which may very well be the case. I urge those people to speak up and tell me what is the source of the problem. I'm willing to try all of those solutions that have worked for other people, including the two above about 2 step verification and keychain, which didn't work for me.

May 1, 2014 9:45 AM in response to Adamsapples

Google has presented many different problems on many different operating systems and clients, it's not just Mail. But there are clients (or one at least) designed specifically for Gmail and its unconventional ways.


MailPlane


Using a different client may stop the problems, for a while at least. Try MailPlane.


FYI


Google publish a technote about Mail and 2 Step Verification, it works, but you need to set it up.

Aug 5, 2014 7:44 AM in response to Jerko288

How I solved setting up new gmail account on mac mail using osx 10.8:

i found the solution in my gmail settings...



1. while signed into the gmail account in question, on your web browser, goto <https://www.google.com/settings/security>

2. disable '2-step verification' in your password settings.

3. but also in 'Account Permissions' set Access for less secure apps to: Enable

finally after hours of trying to resolve this error and already having 2 other gmail accounts working just fine for years this is the solution.

google must have changed the default Access for less secure apps from enable to disable recently...

cheers

Aug 14, 2014 4:24 PM in response to cleater

I had the same problem suddenly yesterday. Gmail would work OK in a browser, or on my iPhone, but on my iMac running Mountain Lion it wouldn't let me log in. And this was for only ONE of my gmail accounts -- the other one worked fine.


I tried the process Cleater suggested and it didn't work for me, as I already had those settings.


Then I went to support.google.com > Gmail > Troubleshoot issues > Email clients, offline & accessibility > My client isn't accepting my username and password, and chose this option:

If you're still having problems, visit http://www.google.com/accounts/DisplayUnlockCaptcha and sign in with your Gmail username and password. If necessary, enter the letters in the distorted picture.


After I'd clicked on that link, I received this message:

"Account access enabled

Please try signing in to your Google account again from your new device or application."

It never actually showed me a captcha, maybe because I was logged in to google in the browser at the time??? (not sure)


Went back to Mail on my iMac, and voila! all those stockpiled emails began coming in.


So I don't really entirely know what I did. But it worked. We await with interest to see if it's still working tomorrow!! :-)

Gmail suddenly not working with Apple Mail

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