MacBook Pro (Retina, 15-inch, Late 2013): Keyboard and Multi-Touch trackpad unresponsive

The problem still persists. I had another keyboard/touchpad freeze 30 minutes ago. Didn't have any mouse or external keyboard near to test if that would fix it.

As I said, I already removed AFT, but I will install it again and remove service as in that link you posted.

Apart from com.Cycling74.driver.Soundflower and com.CalDigit.ThunderboltStationChargingSupport, that were installed *after* this issue appeared, all load kext's are from apple...

But as I said, this was a know issue with the 13", and a EFI update was rolled out. Why not do the same for 15"??

I have the same problem. Keyboard would suddenly freeze, become completely not responsive except for power button. Sometimes system will freeze completely and the only way would be to restart it. I think I'll go to appstore for support.

Hello! I got the same problem here. MBPro retina 15 late 201.

Mine has the issue with both USB ports Right and left. Any fixes yet? please help!!

Regards

This fixed it for me. Thanks!

Same issue here with a 15-inch Late 2013 Macbook Pro.

Any news if there is going to be a 1.3 EFI update from the 15-inch as well? Apparently this update solved the issue for the 13-inch from what I read.

What did you do exactly mate? 🙂

Just like @bobo? said in the reply above:

run the 'USB Prober' tool from the 'Hardware IO Tools for XCode - February 2012' package [1].

I run 'USB Prober' with the "Bus Probe" tab open and both checkboxes "Refresh Automatically" and "Probe suspended devices" checked, and then hide the application.

I ran USB Prober and the trackpad/keyboard started working again. I quit it and they continued working. Since many of the responses mention AFT, I also disabled auto start for AFT as shown in http://mtmurdockblog.com/2012/12/17/disable-auto-start-for-android-file-transfer -on-osx/. So far I haven't had a recurrence of the problem.

Having this problem as well with no solution. AFT not installed.

I have the newest Macbook pro Retina 15 inch and I get the same problem. Keyboard and Trackpad freeze suddenly (not the macbook) and I must use a USB mouse in order to restart the computer.

Any solution????

I had the same issue with the new model of the 13" (the one released over the past few weeks.) I had the problem twice within 48 hours of purchase. I erased the HD and reinstalled Mavericks. There have been a lot of different suggestions as to what creates this issue, most commonly USB references but also some people mentioned Chrome (I doubt that chrome has anything to do with it but might as well try anything....). I stopped using my USB Belkin dock and I also did not install Chrome. I have not had the problem since. Perhaps I am just lucky but I suspect this is a bad bug in Mavericks itself somewhere which relates to some of the hardware in the MBP. No-one can be sure, not even Apple it would seem.....

Same issue here on a 15" rMPB (Mid 2014). Initially I thought it was Android File Transfer causing the issue when I plugged in my Nexus 5 but I've had it happen when plugging in a simple usb memory stick as well. Extremely annoying and there seems to be no fix in sight!

Sad to report the same here. Traktor S4 went off all of a sudden in the middle of use. Apple wireless mouse and MBP keyboard not working at all. Had to use the on/off button to restart. Repeated.

External devices included the wireless mouse, LaCie rugged FireWire 800 drive (with a USB connection) and Bose USB speakers, all connected via the Thunderbolt Display then through one thunderbolt cable to the MBP. When Tracktor S4 was in use, S4 sound card was used and it was connected to MBP directly via the left USB port. No other app was open when Tracktor Pro was running.

Very disappointed.

I just had a MacBook Pro 17-inch, Early 2011 built-in keyboard and trackpad freeze. Restarts did not resolve the issue. /var/log/system.log showed several variants of AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xc8 returned with result 0xe000404f.

Reading early comments reminded me of resetting SMC. Rebooted with an external keyboard and mouse and followed the instructions here: Intel-based Macs: Resetting the System Management Controller (SMC) and all worked fine (SMC was reset even through resetting it requires using the keyboard while the computer when off).

Pretty scary when it happened, but easily resolved and I have a new dedication to my backup plan.

Thanks to developer program access I'm testing Late 2013 15" MBP & Yosemite latest beta and have no issues so far. I use it with Native Instruments Traktor & S4 controller. I recommend upgrading as soon as it is available to the public.

Hey guys, I see you are having the exact same issue as me [Macbook Pro Retina 15" Late 2013]. The source of the problem is in fact the Android Transfer application that you install to transfer info to and from your android device. Not sure what aspect of the software is causing it, but do the following to fix the issue:

[1] Uninstall the Android File Transfer application from your MBP [Do this by dragging the link from the LaunchPad, then dragging it into the dock. Then right click, and press "Open In Finder". Now move the Icon titled "Android File Transfer" into the trash and empty the trash].

[2] If you do not have the app installed, then don't plug the android device into your MBP. Instead, use an SD Card and transfer files through there, or just use a different computer.

If you really need to use the application, then get a separate Keyboard and Mouse [Get the magic trackpad or some other mouse that you like, just don't get any of Apple's mice since there is no support for 2 separate simultaneous clicks on any of Apple's mice]. I do hope that a fix will be released in Yosemite, since now I have to repeatedly remove the SD Card from the phone just to transfer maybe a song or even a photo.

Cheers! XD