File sharing doesn't work but screen sharing does

Since updating to Mavericks, I am able to use Back to My Mac Screen Sharing but not file sharing. If I click "Share Screen", I enter my credentials and it works. If I click "Connect As" to do file sharing, I enter the same credentials and it "shakes" telling me that it can't log in.

This goes both ways between my brand new Macbook Pro and 2012 iMac.

Both macs have Screen Sharing and File Sharing enabled. If I disable File Sharing, the "Connect As" box disappears and I can only do screen sharing. If I enable file sharing, the "Connect As" appears but I am unable to log in.

Any ideas??

iMac, OS X Mavericks (10.9), 3.4 GHz Intel Core i7

Posted on Nov 12, 2013 5:01 PM

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Posted on Oct 20, 2017 7:34 AM

Not sure why but I was able to screen share but not file share - the way I have got it to work is

  1. On the target device open Finder and select the HD, then Get Info
  2. Add user to Sharing and Permissions - set Privilege
  3. NOTE Name as shown under Sharing and Permissions (in my case this is not the same as Full Name)
  4. On connecting device select "connect as" and use Name (3) not Full Name
  5. Enter password used on target device


Oh the joy and nuances of computing.

32 replies

Nov 15, 2013 8:17 PM in response to sf23103

I have oddly found a solution to this problem. I am able to log in to my user account name for screen sharing as I stated above. For file sharing, I had to click "connect as" and then I logged in using the actual user name (click on your HD, then "Users" and look at what the actual name is, not the "full name" that is listed in the user accounts panel.) I used the user account password and it worked.


I hope this helps someone else.

Dec 18, 2013 7:17 AM in response to sf23103

I need to point out that this did not work for me and this is the only way that I long into File Sharing remotely.


A few weeks ago, I got a brand new iMac. Rather than doing a data migration, I rebuilt the machine from scratch and transferred files manually.I have no issues logining in remotely to File Share with this computer, but I still do with my other computer a mac Mini. The mini originally had Snow Leopard on it and I think this issue could have something to do with old data from legacy OS causing the problem.


I could not login to File Sharing (via connect as) on my previous iMac and again, that was a legacy machine that had the OS upgraded several times. I remember there were some MobileMe files that were causing problems with something at one point, so I think this might be an issue.


I guess a step would be to create a new user and see if it's a user level or system level issue.


That's my hunch.


So in short, a clean install of Mavericks should fix the issue.

Jan 8, 2014 7:20 AM in response to sf23103

Here is what I have done so far to diagnose this problem. I have a Macbook Pro and a iMac. I am able to connect to my MBP from the iMac via a Finder window but not the opposite direction. I get the same "shake" as described. I found that turning on file sharing puts a check box for both SMB and AFP. I can unckeck SMB and then I can connect to my iMac from my MBP from the finder but if SMB is checked I can not connect to my iMac. It dosen't matter whether AFP is checked or not. As long as SMB is checked I can't connect via the finder. I can always connect via "Connect to Server..." from the Go menu.

Jan 8, 2014 8:33 AM in response to Bill Dickenson

So are you only testing this within your local network? what address are you using to connect?


If you are using the Go To Server, then I assume that it is bypassing Back To My Mac and using standard protocols to connect.


My suspicion is still that because the one machine I am having issues with was an upgrade to Mavericks that there is some old preference or setting that's screwing things up. I did some testing using Console and got some error messaging that I will post at some point. Since my iMac is new, I'm ready to call Apple Care.

Feb 24, 2014 1:44 PM in response to brianrenner

As I mentioned in my Jan 8, I have found that my setup, which is a MBP and an iMac on my home network, can connect via a finder window from either direction as long as the SMB boxes are not checked on the options pane of File Sharing. If the SMB box is checked I can not connect via the finder window but I am able to connect using the Connect to Server menu option. I have had no issues ever since setting my file sharing options in this fashion

May 29, 2014 9:45 AM in response to sf23103

Same for me. I am also using a new Macbook Pro Mavericks and connecting to an older Early 2008 iMac also running Mavericks. If I disable SMB (don't restart file sharing, that just turns it back on), then it works but only if you use the username. The AppleID method doesn't work at all. It worked before updating to the new version of 10.9.3, now it's broken it seems.

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File sharing doesn't work but screen sharing does

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