File sharing doesn't work but screen sharing does

Since updating to Mavericks, I am able to use Back to My Mac Screen Sharing but not file sharing. If I click "Share Screen", I enter my credentials and it works. If I click "Connect As" to do file sharing, I enter the same credentials and it "shakes" telling me that it can't log in.

This goes both ways between my brand new Macbook Pro and 2012 iMac.

Both macs have Screen Sharing and File Sharing enabled. If I disable File Sharing, the "Connect As" box disappears and I can only do screen sharing. If I enable file sharing, the "Connect As" appears but I am unable to log in.

Any ideas??

iMac, OS X Mavericks (10.9), 3.4 GHz Intel Core i7

Posted on Nov 12, 2013 5:01 PM

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Posted on Oct 20, 2017 7:34 AM

Not sure why but I was able to screen share but not file share - the way I have got it to work is

  1. On the target device open Finder and select the HD, then Get Info
  2. Add user to Sharing and Permissions - set Privilege
  3. NOTE Name as shown under Sharing and Permissions (in my case this is not the same as Full Name)
  4. On connecting device select "connect as" and use Name (3) not Full Name
  5. Enter password used on target device


Oh the joy and nuances of computing.

32 replies

Nov 17, 2015 7:46 AM in response to GreenEggsandHam

This worked for me as well. I would like to add that I have not rebooted or updated either Mac in a long while. Nothing has changed. This morning I am suddenly not able to open my Mac Pro from my laptop?

After enabling SMB, which is Windows filesharing, and entering my password again I am given a warning that this is storing my password in a less secure manner. This leads me to believe that something else is the problem here. Not the filesharing, but the way our passwords are being stored for the filesharing as opposed to screen sharing.

I am back up and working now. But I hope this doesn't become one of those zombie bugs that Apple never addresses.

This is on Yosemite btw.

Aug 18, 2016 11:37 AM in response to sf23103

sf23103 solution worked for me as well.


On my MacBook Pro running El Cap, Screen sharing to another El Cap running on an iMac would take either "actual user name", as is shown by navigating on the iMac in Finder to Mac HD, Users, and Screen sharing would take "full name" as is shown by opening on the iMac Sys Preferences, Users.


File sharing from the MBP to the iMac would only connect when using "actual user name". When using "full name" I would just get the shaking window and no connection.


To further complicate matters, if I was using an iMac running Lion, File sharing worked using either "actual user name" or "full name."

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File sharing doesn't work but screen sharing does

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