Mavericks Mail not sync'ing IMAP act. (Not GMail)

The problem with this thread is that while much of it is anecdotal little of it is informational. Many hosts are simply unidentified, Gmail is quoted in spite of it not being a standard Imap system, and I would bet that it is one of the unidentified ones as well.

In short this thread is hopeless, it's become a place to complain largely 😟

Start your own, describe as well as you can what happens. Tell us the age, OSX version Ram etc of your machine. 3rd party add-ons are also of interest, especially ones for Mail.

Post a link t it here.

Using a bespoke IMAP provider (one who really knows what they're doing) I now have to quit and relaunch Mail (7.3 on 10.9.4, no bundles or add-ons; I doubt if my 8 GB of RAM on a Mac Pro are really relevant) if I want to collect mail reliably.

It works when I first launch it - and sometimes sporadically thereafter.

Then goes quiet for hours unless I relaunch it.

I can monitor the arrival (or otherwise) of new messages via the host's webmail.

I have no probs with counts, folders etc; and few with status.

But something's changed after moving to Mavericks - at work with IMAP (I use POP3 at home, also with Mavericks).

Not a complaint; a request for help :-)

I hope we all have good news. As of the 10.9.4, this sync'g problem I have seen on my Mac's not updating IMAP inboxes with changes made from iOS devices seems to have finally fixed the bug!! Surprisingly, it has taken Apple 18 months (maybe longer) to fix this. I swear they have too many former Windows programmers over there now! Hope others will see the same result. What a joy this morning to view an inbox on the iMac the same as in my iPad and iPhone, and when I deleted on iOS, it properly updated on the Mac. Oh joy.

Now let's hope iOS 8 will give us a UI that allows us to know a button is a button or a popup, or just a label. Going back to holding my breath.

I am running Mavericks 10.9.4 and iPhone 7.1.2 and have an iCloud email account. When I mark an email as read on my Mac, it does not update on my iPhone to show the read status.

The odd thing for me remains the intermittent nature of the fault:

Mail 7.3 on 10.9.3 always works well for the first 10 or 15 minutes.

Then needs to be quit and relaunched regularly to get anything.

I use two hosts. They seem to take it in turns to continue to fetch messages 'over' these restarts: IOW the fault follows the software, not the host :-(

I've about given up.

I have several Macs all running Mavericks (10.9.4) and Mail (7.3) and they all have the same "problem" although which messages don't show appear to change.

The odd thing I have discovered, is that all mailboxes OTHER than the inbox appear to work properly.

So.. for now, my primary workstation is moving to Thunderbird so I can function normally and not be tempted to run test after test to try and figure out what's wrong.

I've all but admitted defeat too. I simply restart Mail to get new IMAP messages.

It's a little surprising that Apple hasn't attended to this bug, I feel.

I agree about both the oddness of the exact behavior: sometimes I am lucky for the first few minutes after a Quit and reLaunch. Sometimes it seems to work/stop working with one provider and not another. Very occasionally it'll start getting messages again after a long interval. Sometimes sending will 'provoke' it into receiving (which I can understand); other times not!

But I have tracked the failures and they follow neither provider nor time of day etc… sadly, it does appear to be Mail.

Come on, Apple - please please fix it!

I cannot believe it. All was working well, and now this morning, August 5, 2014, mail comes to my iPhone, but then it is not on my iMac, which I use to answer it, cannot type on that tiny screen! I turn off the iMac, have to start up again, wait awhile, and finally it comes on. What exactly is going on here? I have had Mavericks since it first came out, have updated everything every time they ask, and this behavior is new. But reading this discussion I see others have the same issue.

Even though I am just using this thread to complain, it actually is helpful to know it is not just my own problem.

They may have but as you (and most of them) fail to identify the email system you are actually using (I know, it's not Gmail) all is a bit vague.

Csound1,

I suspect that one of the main points here is that it happens on the mail system of every user who's reporting it.

Good troubleshooting logic - alas - suggest that the fault follows Mail, not host/ISP.

It certainly does for me, using both PAIR and FutureQuest (excellent providers).

Mark Sealey wrote:

Csound1,

I suspect that one of the main points here is that it happens on the mail system of every user who's reporting it.

And as that goes largely unreported (as in your case) what does that mean, if there is a trend how would it be visible.

There are 2 factors involved, Mail. and the mail system it uses, without knowing both of them this a useless exercise as far as troubleshooting foes.

Many systems; one piece of software.

I agree, we can't conclude that everyone using the software will inevitably have the fault.

But it'd be a statistical anomaly if the different mail providers/systems of everyone reporting here all failed with their IMAP for those using the same software.

Not impossible; but noteworthy.

(Spoken as a loyal Apple enthusiast for 20 years; and a happy Mail user for almost as many… began with Claris eMailer.)

I use Mail, and an Imap provider. It works perfectly (and always has), now if you and I used the same provider I might conclude that may play a part. As I have no clue who's email systems are in use no conclusion can be drawn.

But by the basis of your logic I could only conclude that Mail works fine with Imap systems (not Gmail)

No; by any logic you can only conclude that Mavericks Mail both works and does not work with systems: IMAP works with some, IMAP fails with others.

And from the volume of posts in this thread and from the absence of previous such threads prior to changes made in Mail with 10.9 you should infer - since it is very unlikely that dozens of ISPs/hosts all changed their systems and server configurations in the weeks after 10.9 was released - that it is a change in Mavericks Mail which is causing the problem (with some providers).

I wish it were not so. I have looked at most email clients over the years; I still find Mail the best for my needs. I am not knocking Apple. IMAP Mail worked for me on a variety of ports (and I do agree that it may be a port-specific failure in this version of Mail) before I was upgraded to 10.9. I have not changed either host where IMAP now fails. They have not changed anything in their systems (which are different: BSD, Linux etc).

The only way I can retrieve messages in 10.9 Mail (I do not use it on iOS) is by relaunching Mail after the first 15 minutes or so. And then doing so throughout the day.

It is fair to suspect a change in Mail. Nor malicious, not incompetence, not an indication of… 'Apple's decline post-Jobs ⚠' etc. Just a change that seems to have caused the problem.

:-)

Mark Sealey wrote:

No; by any logic you can only conclude that Mavericks Mail both works and does not work with systems: IMAP works with some, IMAP fails with others.

Clearly you and I have entirely different ideas of what constitutes a conclusion.

The volume of posts in this thread (in a forum for problems) represents about 0.00015% of Mail users.

Bye