why folders disappear from finder sidebar in mavericks?

Hey Marvin,

I'm an IT specialist and seen the problem with two different clients. One that uses CIFS and one that can user SMB or AFP(via Extreme Z IP). I'll have to double check to see if using AFP resolves the issue.

Thanks!

I opened this thread before finding this one... Network Folder Removed from Sidebar if Clicked and Not connected to Network

+1 for keeping one network folder in your dock, as it doesn't dissappear when the resource isn't available. It's just a case of remembering to click that before visiting your finder window sidebar.

Just want to add my part of the finding/solution to this discussion. Not sure if it applies to everyone but, after I noticing my folders/aliases of Windows network servers disappear every once awhile after restarting, I did a little researching. I found if the drive/folder you want to add to the sidebar is a locked volume or folder, you may have problem getting it back, either connect to it automatically (via Login Items) or keeping the alias stay in the sidebar. Once I add the unlocked volumes/folders to the sidebar and my Login Items, everything went fine.

10.9.4

Mac Pro 3.7 4xE5

This is my monthly or semi monthly update. Still doesn't work.

Just spent another fruitless phone call with AppleCare enterprise support. "The engineers are investigating it."

They what a screenshot of the before and after condition. To "make it clearer."

Apparently it's not clear to say the shortcuts are there, and then suddenly they're not there, it is beyond my understanding how a picture could make that any plainer. However I will send them that picture just so they can't say they don't have enough information.

Sigh, dare I say it out loud, but I feel like I'm dealing with Microsoft.

Just putting it out there that about 10 users at my work have the same issue. When off the network, their network share favorites disappear and won't reappear once they are on the network until they reboot or reconnect to the shared drive.

Hi,

on my iMac with OS X 10.9.5 this also happens.

Folders dragged to the favorites sidebar disappear after some time.

These are folders on my local hard disk, no links to network shares.

No solution from Apple?

To add to the the symptom list...

I am a graphic artist who uses the Adobe Suite on a daily basis and I've also been noticing that when I mount our server share by clicking on an existing link in the favorites sidebar, the server share mounts but then when I try to open any document, whether it be a Word doc or an Adobe Suite document, I get the "Application cannot be found" error dialogue. I then have to eject the server share (which eliminates all shortcuts in the favorites sidebar) and reconnect by going to the file menu and Go then Connect to Server. This method always works. Very strange. My shortcuts sporadically disappear too for no particular reason. I can come back in the morning and they will all be gone. Here at my work network, there are probably over 200 PCs connected (IT, Finance) and 2 macs 🙂 (Us creatives). I suspect SMB2 also. I have Yosemite set to connect using SMB and AFP right now so I'm trying AFP only to see.... Stay tuned.

This is happening for me in Yosemite as well. The folders seem to be disappearing with even more frequency than they were in Mavericks. My hope that this would be fixed in the new OS are sadly dashed.

My office has the same problem. 4 computers connected to a Mac Pro server. The dropped finder shortcuts started as soon as we updated from Mountain Lion to Mavericks. I have been researching, posting in forums and sending complaints via Apple's feedback form for a year now and so it goes...

I found that restarting nmb or smb on the file server makes it re-appear in finder, I'm guessing it's something to do with OSX removing the drive if it hasn't seen any packets from it, in my experience it always disappears when the mac has been asleep.

If I might offer my humble opinion:

This very frustrating issue probably stems from an earlier OS X problem with the Sidebar. Do you remember that if you dragged a folder to the sidebar to create the shortcut but then deleted the original folder/item then you couldn't delete the link (unless you re-created a 'dummy' file so that you could delete the sidebar link first)?

This seems like a rather heavy-handed attempt to make sure that if any source folder is 'deleted' (i.e. network shortcut not automatically mounted) then the link is immediately deleted. [Try it with a folder on your desktop then delete it]. Very clumsy.

Folder of Aliases works well for now.

Guys - there is a "Show/Hide" choice that appears only when you hover over it. It can easily be clicked in error. If you see "Favorites" in the upper left hand corner of the Finder window, hover over that word or just to the right of it and you should see the "Show/Hide" choice appear.

Not the issue. That hides the entire column section. This concerns Favorites that are dragged to Favorites sidebar from a server. Local Favorites links remain, but when you disconnect and reconnect to the server, the server based Favorites vanish. It's a PITA.

This is still a problem on the new MBP I just moved to. I did NOT migrate my old User Account, so it’s not that. I also have a person in my office on a Mac Pro, who never gets off the network, who loses network folders from her Sidebar on occasion.

Here’s my temporary solution:

Install DefaultFolder. It gives you a drop-down menu of Favorites in:

1. Your main menu bar.

2. The top of finder windows.

3. Open and Save dialogues.

I have all my old favorites there, and they never disappear. It also shows Recent locations, which is fantastic. Apple’s implementation of Recent locations has a lot to be desired, and Default Folder does it right.

There are a plethora of options and adjustments that you can make to the setup, and it’s very solid software. Tech support is also spooky responsive.

Erick