Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

why folders disappear from finder sidebar in mavericks?

Why do, for no apparent reason, the folders I have added to the Finder's sidebar just disappear when I open a Finder window?

Posted on Nov 13, 2013 7:53 AM

Reply
Question marked as Best reply

Posted on Feb 22, 2017 9:18 AM

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.


Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.


Feedback

222 replies

May 2, 2014 11:18 AM in response to Erick Mikiten

I have got the same problem.

I have a shared folder called Groups on my 10.8 server.

I have some subfolders of that share in my favourites, and they disappear quite often. (mostly when I reboot when not at the office)


I now try to use Connect to... (CMD-K) to connect to the subfolder directly (using addres like afp://10.0.x.x/Groups/foldername) and drag that mount to my sidebar favourites.


Will report back if that works.

May 7, 2014 7:48 PM in response to Jon Levinson

I'm having a problem with individual folders in the favorites sidebar diappearing also... Although in our case, it's only happening with folders on our Windows Server (our Mac server is mounted automatically at login). I'm going to add our Windows servers share to the auto-login and see if that resolves the issue.


I'm also receiving an error message when opening Excel and Word files stored on our Windows Server. I get an "application can not be found" error, even when the app is open on the Mac. Don't know if these issues are related.

May 14, 2014 7:23 AM in response to Jon Levinson

After I have seen many posts here describing the disappearing folder from favorites issue, I would just like to add that this not only happens with shared folders from other machines/servers but also for folders that you share from your local mavericks machine. In my case i have several folders in favorites and have a couple of them disappearing from time to time. These folders are automatically shared using dropbox and droplink. I am also using forklift as alternative file manager, and have never noticed the same issue there.

May 14, 2014 1:06 PM in response to its.me

Sadly, even though our file server is now on Mavericks, we're still having the sidebar shared folders disappear.


Most of the time it's when I click on a folder BEFORE having mounted the server from my MBP, after having been on my home network the previous evening. When it happens I can click, click, click, and make them all disappear in succession. As soon as I mount the file server the behavior stops.


Today I opened up my MBP and found ALL my shared folders gone - about 12 of them - before clicking anything.


I've spoken with Support about this a few times, and was referred to Enterprise Support for the next call.


I'll update here if I get anything informative from them.

May 20, 2014 6:52 AM in response to Jon Levinson

Add me to the list.


I've got a client, small office - about 20 machines, all brand new iMacs, all running 10.9.2 and some people have this problem but not all people have the problem. I just updated the most chronic person to 10.9.3 and the problem persists. I've tried forcing the Finder to regenerate the sidebars plist file, joy, problem persists. As others have indicated, this is only related to shared volumes.


I've had the problem with both AFP and SMB shares. SMB has been so problematic that I've been forcing users to log in via AFP.


😟

May 30, 2014 9:15 AM in response to bakerja

I am having the same issue. This is completely annoying.


I'll connect to a network share, then drag the alias to the sidebar. All is good--unless I restart or log out and log back in. Clicking on the alias in the sidebar causes it to disappear! Amazing.


I've tried adding the alias to the Login Items (in Users & Groups control panel), but it doesn't work properly.


Even stranger is that when this all happens, if I look in my network connections (Command-K in Finder) the seemingly ejected network resource is still connected (the Eject button remains next to the share), but the parent folder/share can't be found, thus, I can't save it into a folder. I have to drag files to the desktop, then drag it in using Finder.

May 30, 2014 9:48 AM in response to Brad Jerger

Yes, that seems to work for us, also... I set up our Windows server to auto mount at login on a number of our machines and no one has complained about the disappearing folders on those machines. I'm lucky that this is only affecting our Windows server (which is used by a much smaller number of people), so I'm assuming it's related to Apple's new SMB2 based networking protocol. Our Mac Server is still on Mountain Lion and seems unaffected.

Jun 14, 2014 12:37 PM in response to Jon Levinson

I have the same problem with disappearing folders, but in this case with an external Thunderbolt drive. There are two volumes on the drive. One deeply nested folder is frequently referenced, so I try to keep it as a Favorite. But it disappears frequently.


The external drive is not always connected - e.g. when I travel. So I haven't narrowed down when it disappears. But it ALWAYS disappears if I try (by mistake) to connect to that folder, when drive is not connected. But it also seems to disappear sporadically, even without trying to connect.


Just thought I'd add that the folder loss may not always be associated with network drives ...


Jim

ps OSX 10.9.3 on MacPro Retina

Jun 14, 2014 3:01 PM in response to Jon Levinson

I've been following this thread for a while now, but I'm not sure this has been mentioned.


There is an unsatisfactory work around. If you command drag a folder to your Finder toolbar it will stay there. I have a couple aliases to network drives that I drag to the Finder toolbar and have been using for about a month.


It's worth trying if you're desparate for quick access to your network locations.

Jun 16, 2014 6:20 PM in response to Jim_Kel

Same problem here with external drives that don't always need to be running. If I restart with the external drive off, or disconnected, all the favorites get lost.


Another annoyance is that I have custom icons for my frequently used folders, which makes them easy to tell apart. With Mavericks I can have any color I want in the sidebar as long as it's gray on gray.


The sidebar is now fairly pointless for my workflow.

why folders disappear from finder sidebar in mavericks?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.