android not receiving texts from some iphone users

We had 3 iPhones in the family and I just changed my iPhone to MotoX. I had the same problem as everyone else not receiving text on my MotoX from iPhone users. Called Apple twice and they deactivated it on their side, days went by, but it did not fix the problem.

I began testing using the other two iPhones my family has. When I turned on Settings->Messages->Send as SMS in both iPhones the text sent does go from Blue to Green and the MotoX received the text, so that means it's working on Apple's end. The problem still persisted if I turn off the Send as SMS.

The way I permently fixed it was to go into each iPhone and do Settings->General->Reset Networks Settings. You can leave the Send as SMS turned off. This may be similar to Neyney1's post about pulling the SIM card. I did not try that.

To me this means the issue is actually in the iPhone software itself.

This is the fix! Thank You!

i tried i dont get a text back at all they told me to do the same and it does not work

Having this issue as well. Switched from an iPhone 4 to an Adroid and I am unable to receive text messages from iPhone users. It works for a few messages and then switches will not allow me to receive the message. Called Apple and the guy I talked to was very nice. He tried walking me and a iPhone user through the steps that it should have taken to resolve the issue, however it did not. It seems that the new update does not allow the iPhone to let users switch the message to an SMS message. While I was told that the engineers are working on this issue, it's very hindering. I really hope this issue is fixed soon. It's not fair to those of us that made the switch to something we are more comfortable with to not be able to receive messages. I have a brand new phone and can't even use it to talk to my iPhone friends.

So do I have to find ALL of my contacts that use an iphone and ask them to switch to 'send as text' ? That cant be right.

I'm in the UK, tried the text number above but that hasn't worked.

Any UK help?

Not just UK, Im in US and have taken all steps and still having the issue. I asked apple support to clarify that the solution was to go to people individually and have them either update to the new ios (7.1 or later should work) or change sending options and it is so. If anyone has found some other solution I am desperate here. Still pretty shocked at this issue.

Same problem here in the UK. A friend of both my wife and I moved from an iPhone to Android.

My wife and I both have iPhones (4S and a 4) both on Virginmobile, I can send texts to our friend who recieves them okay as SMS's, however the texts my wife sends are not recieved.

Tried deleting our friends contact, tried SMS only setting, inputting the number as both area code and with international prefix code, but still doesn't work.

Very odd how my texts are recieved and my wife's are not.

didnt work for me sry to say

I ended up just turning off imessage and it worked for me. Should work for you too until they fix this bug. I would rather have to use up my monthly text messages than to not be able to send messages out in group texts when I thought I did. I can't tell if they are just ignoring my message or just never got it. That's just wrong!

Thanks for this info, def fixed my issue!

Found a solution with this link: https://selfsolve.apple.com/deregister-imessage

so this is why Apple *****!

s u c k s they even block my last word lol

This comment is so accurate. I'm a '*uc* apple' mood!!! I just switched to android and now o can't even receive texts from my family! I'm ******! How do I fix this ugh