my iphone screen went black but phone is still on and its charging. HELP

Reset the phone (no data loss): press both the home and power buttons for up to 1 minute, releasing when the Apple logo appears.

Restart the device by holding the home and power buttons at the same time for up to 10 seconds until the Apple logo appears. You will not lose anything.

Thank you so much, I thought I needed to buy a new phone but I saw the replies and it Helped. I pressed the home and power button at the same time and I thought it didn't work, but I did it again and it worked

I have the same problem. This has happened twice but the first time it was stuck on a dim screen. But know I will be in an app or icon and it will go to black. It is so annoying that now whenever i unlock it, it immediately goes to black and now it will not come back on no matter what I do. The home+lock button thing doesnt work for it. But it is still on and rings but doesnt light up. I need HELP just like you! 😕

My screen blacked out after I dropped it and I'm still getting notifications and siri is still working. I tried holding the lock screen and home button, but it just restarts and the apple logo does not show... please help i'm desperate

I have done what you said however first it turned on but then the same thing happened again... I really need to use my phone tomorrow pleaseee help!

Same thing's happening to me. The screen Is staying black every time I reset it but I'm getting messages and it's charging.

I am having the same problem but the thing is, is that my lock button on the top is broken so I wouldn't be able to reset it....any ideas on how to solve this problem?

mine still wont work, it goes blank again

My phone screen is blank, still ring but I can't pick it. Really don't know what to do. Please help

This isnt working for me HELP

I had to go to the apple genius bar and pay the money for them to figure it out. I guess something was damaged due to dropping it. I have had hard plastic cases on my iphones, but I guess that wasn't enough. The guy at the genius bar suggested a more "robust case". I walked away with an OtterBox Case. It's true that you loose a little bit of the sexy natural feel of the phone with an OtterBox, but I just don't have the funds to pay for fixing my phone every year or two.

iPhone 5S Case - OtterBox Commuter Series

I may receive some form of compensation, financial or otherwise, from my recommendation or link

What if this doesn't work? Do you have any suggestions? My iPhone 6s just randomly shut off yesterday, and I've tried hard resets, iTunes, and contacting Apple Support. Neither of the first two options made any changes to my black screen, and the latter just resulted in Apple telling me to try those methods again, and when those didn't work, to schedule an appointment w/ the Genius Bar to repair my screen. That's my last resort. I know this is an old thread, but it's still working for people today so I was wondering if there was anything I could do next.

If anyone else with the same problem (or prior experience) has any suggestions, please reply. Thank you.

Thank you very much. I am using a six year old (give or take...) iPhone 4 and really thought I'd have to switch to android in my search for a small phone now. I mean, it would not be unreasonable, but I have small hands and prefer the iPhone 4's size even over that of the iPhone 5's. So, you saved me from both loss of data and giving up hope in my little fighter. Thanks again.

I had the same thing. I tried all kinds of things but what worked is hold down both buttons until the apple screen appears. I was headed to the repair place and tried it. I did not time it but it was a long time like 10-30 seconds.