my iphone screen went black but phone is still on and its charging. HELP

Thank you very much. I am using a six year old (give or take...) iPhone 4 and really thought I'd have to switch to android in my search for a small phone now. I mean, it would not be unreasonable, but I have small hands and prefer the iPhone 4's size even over that of the iPhone 5's. So, you saved me from both loss of data and giving up hope in my little fighter. Thanks again.

I had the same thing. I tried all kinds of things but what worked is hold down both buttons until the apple screen appears. I was headed to the repair place and tried it. I did not time it but it was a long time like 10-30 seconds.

The same thing happened to me but my problem is that my top button is broken so I can't turn it off without usig the little dot thing on the screen... I don't know what to do..

Take the device in for repair because without that button you cannot reset your device using just the device. You could try connecting to iTunes and restoring your device as a new device.

I also had the same problem, found this reply after a simple Google search, and it also worked for me. Thank goodness; probably saved me at least a hundred bucks had I gone to an Apple store in search of repair 😀

Thanks a ton, that worked, and was delighted to see the Apple light come on. For others with the same problem, not sure if these events are related, but I recently updated my IOS, and although it restarted, I never did this full reboot. Also, it went to black right after I plugged the Mophie case, with phone inside it, into a car charger. Just tossing those out to support finding a root cause.

Same problem and also my lock button is broken. I've been sat for the past 4 hours flicking the silent switch on and off hoping the vibration will drain the battery in an attempt to reset the phone. No luck so far.

This is the second time in a month that my screen has gone black on my iPhone 4. I've been without phone access since yesterday 6:00PM. I am now back up and working. Thank you for the tip!!! Now, I need to solve why my voicemail is no longer working...SMH!

i have the same problem .. i did the same thing .. with home and lock button !!! but at least 1-2 times per day that problem consists !!! is apple trying to tell us that iphone 4 is for the trash can?

You have done the same as what I did i think, you have put a screen cover over your screen and what you do is tap your screen 3 times with 3 fingers and then sort out your accessibility options on settings

I had the same problem. The screen went dark on my iPhone, and the power button hasn't worked in a year. When this happened with my Android phone, I just removed and replaced the battery. Since I could not do the same with my iPhone, I thought that I would have to trash it. So I put the phone in a ziplock bag (to help protect it from condensation in case this actually fixed the problem) and stuck it in the freezer, hoping to kill the charge on its battery. I had no other way to drain the battery.

Remember, I thought that I would have to trash the phone - I was not about to pay for the repair of a 2+ year old phone with 2 problems. When I removed it from the freezer more than an hour later (I did not time it), I pressed the Home button and nothing happened. When I plugged in the charger, the battery indicator came on and indicated that the battery was empty. About 1 minute later it started right up. It worked fine for about 2 weeks, until I tried to use an app I had not used since the phone went bad. The app locked my phone again. I will be deleting this app after I remove my phone from the freezer.

I've had this happen a couple of times on my 4s. The power/home button solution probably would have worked (should have read this earlier). It's not that the screen is dead but the backlight is turned off. To fix it, I hooked the phone to my PC and iTunes then prompted me to update the phone software. I had to accept the connection on the phone which was a bit tricky without a visible screen but if you touch the screen all over, eventually you will get lucky and accept the connection. As soon as the update starts, the screen will come back on. Let it complete and everything's back to normal.

This should work for the people with broken power buttons.

I am just concerned about the cause as i can make myself sure next time, not to do that thing again which caused this problem.

PS: its not just about the solution to the problem, its also about the reason behind that problem.

My phone was in a similar condition, I looked on this thread and tried everything, from a hard reset to letting it sit and charge, etc. I had dropped it the day before, and finally took it to the genius bar to be evaluated. Turns out the light in my screen was broken from the fall, and I only had to pay for a new screen before it was back to normal! So before you get a whole new phone, maybe consider this option.

Thank you SO much!!! I wanted to cry because this happened to me as well and first instinct was to take it in to see if they could fix it, but being as it is Labor Day, they are closed so I was freaking out. Need my phone for so many different things today and this just saved the day!! (and probably some money!!) YAY!!!

Not sure how to use this as I am new

If you are someone without a lock button, there is an application you can use, it is called tenorshare Reiboot, it allows your phone to be put into recovery mode thus allowing it to reboot. you can enter and exit the recovery mode with this application. I use this as i have no lock button and my screen goes blank occasionally.