iOS 7.0.4 iPhone 5S - crashed after Touch ID finger print unlock

I've had reduce motion turned off from the start but have still been experiencing this. In my case I have narrowed it down to this:

• If I press the home button then raise my finger then place on home button again to Touch ID unlock, then I get a reset 50% of the time, or therabouts
• However, every time I have pressed the home button but have LEFT MY FINGER ON IT to Touch ID unlock, I am yet to have had a reset

As I've read about other random resets while using the phone, it wouild seem that different senarios, for different people, are causing the resets.

I am getting this about a quarter of the time. super annoying. I haven't found a pattern yet 😟 There is always a bit of a lag however, I normally manage to hit an app icon before it crashes.

Yep, mine does this too, maybe once every ten unlocks. Seems to happen more often when I power on and then put my finger on the reader more quickly than usual. Maybe I'm actually touching the ID sensor twice as the person in this thread mentioned earlier?

Returned the phone to an Apple store and was given a replacement, but after 2 days the new phone started doing the same thing (but less frequently, maybe once in every 30 unlocks). Weird because my wife's 5s has never had this problem--but she doesn't use the Fingerprint ID very often.

One surprise with the replacement--the battery lasts WAY longer! With both phones I had all settings the same, including background refresh (Off) and Reduce Motion (On). Basically I used settings to save batter life and with the first 5s I would get maybe 2 days of charge, but with the replacement I easily get 3 days. Dramatic difference. I don't know what's going on with that but I suspect somebody at Apple does.

For now I'm just living with the annoyance of a Fingerprint ID that crashes my OS once in awhile. Also seems strange that this isn't being reported more when I received two phones and both had the same issue.

I'm having a similar problem, but not only when using the fingerprint to unlock. On older devices I would get software conflicts that would freeze the phone or cause it to reboot according to the Genius Bar people though they would never tell me which apps so I could delete them! Could it be two seperate issues?

Same issue. Today I've turned off touchID completely and see if it helps. Maybe the next update is going to fix that problem. Its very annoying.

After 3 days of workng without TouchID i must confirm that no IP5s crash is reported. Everything works properly. We need to wait for a fix from Apple.

Well done RossMcRoss: I was vexed by the crashing problem. Turning "Reduce Motion" off returned my 5s to a stable state. Thank you.

Have been having this problem for months. Apple has no solution to offer besides "try deleting every single app, adding them back one by one" - a process that could take months (if it even works). Touch id crashes dozens of times a day. Pretty outrageous.

Already tried multiple fingerprints, reduced motion turned on and off, etc.

I just sent apple a stack shot and some other info so they can send an escalation to engineering or something. Hopefully it gets identified as an emerging issue and then fixed. And they pay me for the two weeks I spend tryign to fix it

11 days without TouchID without crashed ios7. So that's the problem for sure. Hope Apple knows about that issue and will release fix soon.

I've been having the same problem but I've had reduce motion on the whole time. Just turned off touch ID To see if this helps.

Reply from Apple:

I’ve received a response from the iOS engineering team. They informed me that they are seeing increased reports of this behavior with Touch ID and that they’re currently gathering logs and investigating the root cause. The resolution of the investigation may come in the form of an update, a KB article on our support site, or a combination of the two. They state if you see any software updates available to download and install them.

Let's keep on waiting for an update then.

I've been dealing with these bozos at apple since last november. they have replaced three of my iphone5s and I still have problems. will try turning reduce motion off. but I have it crash with touch id turned off too. the new phones are just buggy. hate it.

I had a different issue on top of this one and they forced me to wipe the phone entirely and start fresh without a back-up on the same phone. It's working great now, no crashing or freezing and no problems with touch id. It was a real PITA to have to install everything from scratch, and I did lose data from 2 apps that don't save server side or in iCloud, but overall it was a great solution to my troubles. Good luck!