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Calendar notification stuck in 'Inbox - New'

Dear Apple Support Communities,


I wonder why my girlfriend gets more an more calender notifications, which stay stuck in her 'Inbox - New'.


Example:


I create a new event and add her as participant. She get's the "Accept, Deny, Maybe" notification, which dissappears after she made a choice, but the notification that I created this event stays stuck in her inbox.


P.S.: We share our calenders via iCloud. She can see my calenders and I can see her calenders. No edit-access. Both devices (iPhone 5s) have iOS 7.0.4 installed.


Does anyone of you maybe have a work-around or a fix-option for this issue?


In advance I thank you for your help!


Yours sincerely,




Marc

iPhone 5s, iOS 7.0.4, 32 GB (Space Gray)

Posted on Nov 18, 2013 3:40 AM

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Question marked as Best reply

Posted on Mar 27, 2014 4:54 AM

This happens to me too. My solution is to unsync and resync with the server:

  • go to Settings / Main, Contacts, Callendars
  • in the Accounts group, go to the appropriate account (for me, it always happens with MS Exchange)
  • Switch off Calendars (events will not be synced from this server any more)
  • You will be asked whether you are sure, because it will delete all the events that are currently synced from this server. Don't worry, they will remain on the server. They will be just deleted from your phone, including the stuck invitation.
  • Wait a moment
  • Switch on Calendars again
  • Now you can go to Calendar app. Events from that server will be missing, but will be being downloaded again. After a short while, all the events will be back in your calendar, but the stuck invitation will be cleared.


It has happend to me several times since upgrading to iOS 7.0, say once per month, and it's shame that it was not fixed by iOS 7.1.

30 replies

Mar 27, 2014 7:23 AM in response to Stema001

I don't know whether this works with iCloud. It never happened to me with iCloud. I use iCloud for personal use only, I get invitations very rarely. In contrast with my employer's Exchange where I receive invitations quite extensively.


By the way, the re-syncing of past events might be quite data consuming (I don't know, just guess) so it is probably better to do it on wifi.

May 12, 2014 8:24 AM in response to Stema001

Hey Marc


Glad to read that I am not the only one with this. Exactly the same thing with me and my wife's phone. It's so annoying.

Believe me, I tried anything I found on the internet, out of various forums, but nothing helped so far. Except to ask the person who invited me to delete the invitation and redo it - which is really not a nice thing to ask.


I will try what kalinav suggested - thank you for this, kalinav.

But still, even if it works it's not really an option. Even more so since I do not even want to get those kind of notifications - inviatations are fine, of course, but I do not need to be aware of every single change/edit that my wife is doing on the side. I just can't find an option to disable this.


Did you get any support via chat, as you mentioned before?


Thank you for your feedback, that's very appreciated.

Have a great evening, Alain

Oct 5, 2014 12:45 AM in response to rotorbailey

Having the same issue (invitites between users that share each others calendar) for years now. I tried everything, from the mentioned workarounds like re-inites, turning on/off calendar synchronization, nothing helps!


It happens on my wife's iPhone 5s (iOS 8.0.2), my iPad 2 (iOS 8.0.2), my iPhone 4 (iOS 7.1.2) and all earlier versions of iOS.


As soon as I receive my iPhone 6 I might consider using the family calendar in Family Sharing for events, but that doesn't bring the functionality of rejecting or accepting maybe. But is is less worse than all the hassle to get rid of stuck notifications in the inbox.


We also have a MacBook Pro and a MacBook Air and on these machines I have never experienced the issue, only on the iOS devices.

Calendar notification stuck in 'Inbox - New'

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