Microsoft Office programs crash when I try to printing in Mavericks

Really, I just turned on my iMac this evening and the update was there in the app store. It said something about an update for HP (i'm typing this on another computer and can't quite remember) and once that was done, I restarted just in case and then the printing was fine. I'm really relieved. Good luck but I have to say that this thread was really helpful in helping me feel not alone.

I'm having similar issues, I've tried resetting the printer system, added the printers back-was able to print one document and then crashed the next document I attempted to print. I have turned off the Microsoft reporting information since that was mentioned in another post. I'm using Microsoft 2008. I haven't seen any updates for either my printers or from Microsoft. I use a networked Ricoh copy machine and an HP Laserjet.

I have the crash report if it will help anyone help me figure this out.

Yes, post the crash report. And which printer are you using when it crashes?

Its both the Ricoh Aficio MP C4502 & the HP LaserJet 2430.

Process: Microsoft Word [25521]

Path: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word

Identifier: com.microsoft.Word

Version: 12.3.6 (12.3.6)

Build Info: Unknown-130206~0

Code Type: X86 (Native)

Parent Process: launchd [210]

Responsible: Microsoft Word [25521]

User ID: 501

Date/Time: 2014-01-10 13:15:28.038 -0500

OS Version: Mac OS X 10.9 (13A603)

Report Version: 11

Anonymous UUID: C93E3C54-B86C-CC32-2FD9-4692E73287D1

Sleep/Wake UUID: A15691EB-89B1-458C-B588-576D8592E1C2

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000013a58b7c

VM Regions Near 0x13a58b7c:

__LINKEDIT 00000000139dd000-00000000139ec000 [ 60K] r--/rwx SM=COW /Library/Printers/hp/Frameworks/HPSmartPrint.framework/Versions/A/HPSmartPrint

-->

__TEXT 0000000013a80000-0000000013ac3000 [ 268K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Plugins/ PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs

Application Specific Information:

Performing @selector(selectPrinter:) from sender NSMenuItem 0x1383b500

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.apple.CoreFoundation 0x97abf08d CFRelease + 29

1 com.apple.CoreFoundation 0x97ad4277 -[__NSArrayM dealloc] + 135

2 libobjc.A.dylib 0x913765ef -[NSObject release] + 47

3 com.hp.print.HPSmartPrint 0x139ba7cc SPSettingSetValue + 10854

4 com.hp.print.HPSmartPrint 0x139be168 SPSetSettingDidNotChangeCallBack + 5970

5 libobjc.A.dylib 0x913765ef -[NSObject release] + 47

6 com.hp.print.psdriver.hpPostScriptPDE 0x1392ac39 0x13927000 + 15417

7 libobjc.A.dylib 0x913765ef -[NSObject release] + 47

8 com.hp.print.psdriver.hpPostScriptPDE 0x13929b3f 0x13927000 + 11071

9 libobjc.A.dylib 0x913765ef -[NSObject release] + 47

10 com.apple.print.framework.Print.Private 0x135aa1ac 0x135a8000 + 8620

11 libobjc.A.dylib 0x913765ef -[NSObject release] + 47

12 com.apple.CoreFoundation 0x97abf224 CFRelease + 436

13 com.apple.CoreFoundation 0x97b1ab8b -[__NSArrayM removeObjectAtIndex:] + 251

14 com.apple.CoreFoundation 0x97b2f456 -[NSMutableArray removeAllObjects] + 86

15 com.apple.print.framework.Print.Private 0x135aea0a 0x135a8000 + 27146

16 com.apple.print.framework.Print.Private 0x135b18a0 0x135a8000 + 39072

17 com.apple.print.framework.Print.Private 0x135c9679 0x135a8000 + 136825

18 com.apple.print.framework.Print.Private 0x135bfa7a 0x135a8000 + 96890

19 com.apple.print.framework.Print.Private 0x135bf99c 0x135a8000 + 96668

20 libobjc.A.dylib 0x913762af -[NSObject performSelector:withObject:] + 70

21 com.apple.AppKit 0x9a6dec35 -[NSApplication sendAction:to:from:] + 438

22 com.apple.AppKit 0x9a6fafe5 -[NSMenuItem _corePerformAction] + 486

23 com.apple.AppKit 0x9a6facea -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 163

24 com.apple.AppKit 0x9a6fa3a1 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79

25 com.apple.AppKit 0x9a74da14 -[NSMenu performActionForItemAtIndex:] + 65

26 com.apple.AppKit 0x9a74d9c9 -[NSMenu _internalPerformActionForItemAtIndex:] + 45

27 com.apple.AppKit 0x9a74d994 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106

28 com.apple.AppKit 0x9a74d7e4 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 120

29 com.apple.AppKit 0x9a6f0136 NSSLMMenuEventHandler + 816

30 com.apple.HIToolbox 0x94e9deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

31 com.apple.HIToolbox 0x94cf164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452

32 com.apple.HIToolbox 0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

33 com.apple.HIToolbox 0x94d03af1 SendEventToEventTarget + 88

34 com.apple.HIToolbox 0x94e9dd5e SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 478

35 com.apple.HIToolbox 0x94d67097 SendMenuCommandWithContextAndModifiers + 70

36 com.apple.HIToolbox 0x94d67044 SendMenuItemSelectedEvent + 199

37 com.apple.HIToolbox 0x94d66f11 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 134

38 com.apple.HIToolbox 0x94ef2ed5 PopUpMenuSelectCore(MenuData*, Point, double, Point, unsigned short, unsigned int, Rect const*, unsigned short, unsigned long, Rect const*, Rect const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 1953

39 com.apple.HIToolbox 0x94d481e2 _HandlePopUpMenuSelection7 + 662

40 com.apple.AppKit 0x9a74c482 _NSSLMPopUpCarbonMenu3 + 4702

41 com.apple.AppKit 0x9a74b217 _NSPopUpCarbonMenu3 + 107

42 com.apple.AppKit 0x9a74aeb1 -[NSCarbonMenuImpl popUpMenu:atLocation:width:forView:withSelectedItem:withFont:withFlags:withOpti ons:] + 405

43 com.apple.AppKit 0x9a749780 -[NSPopUpButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 623

44 com.apple.AppKit 0x9a747b45 -[NSControl mouseDown:] + 690

45 com.apple.AppKit 0x9a6c3e4d -[NSWindow sendEvent:] + 11953

46 com.apple.AppKit 0x9ad15116 carbonAppWindowMouseHandler + 266

47 com.apple.AppKit 0x9ad13f70 carbonAppWindowHandler + 426

48 com.apple.HIToolbox 0x94e9deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

49 com.apple.HIToolbox 0x94cf164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452

50 com.apple.HIToolbox 0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

51 com.apple.HIToolbox 0x94d03af1 SendEventToEventTarget + 88

52 com.microsoft.mcp 0x0168fc30 McpCopyDateStringForUTCDateTime + 692

53 com.apple.HIToolbox 0x94e9deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

54 com.apple.HIToolbox 0x94cf164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452

55 com.apple.HIToolbox 0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

56 com.apple.HIToolbox 0x94d03af1 SendEventToEventTarget + 88

57 com.apple.HIToolbox 0x94e9d5a3 ToolboxEventDispatcher + 82

58 com.apple.HIToolbox 0x94e9d4e0 HLTBEventDispatcher + 17

59 com.apple.HIToolbox 0x94e9e5eb _RunAppModalLoop + 183

60 com.apple.HIToolbox 0x94e9e528 RunAppModalLoopForWindow + 188

61 com.apple.AppKit 0x9a82fd88 -[NSApplication _realDoModalLoop:peek:] + 536

62 com.apple.AppKit 0x9a82fb5d -[NSApplication _doModalLoop:peek:] + 209

63 com.apple.AppKit 0x9a82e536 -[NSApplication runModalForWindow:] + 235

64 com.apple.print.framework.Print.Private 0x135ce54f 0x135a8000 + 157007

65 com.apple.print.framework.Print.Private 0x135bbbd6 PMPrivatePrintDialogMain + 348

66 com.apple.print.framework.Print 0x943788b4 PMSessionPrintDialogMain + 142

67 com.microsoft.office_library 0x020aef1d MsoAfxPMSessionPrintDialogMain + 57

68 com.microsoft.Word 0x0066523f wdCommandDispatch + 3413979

69 com.microsoft.Word 0x0089639f wdGetApplicationObject + 1410901

70 com.microsoft.Word 0x0089ff8b wdGetApplicationObject + 1450817

71 com.microsoft.Word 0x0039370a wdCommandDispatch + 457894

72 com.microsoft.Word 0x0081c91b wdGetApplicationObject + 912593

73 com.microsoft.Word 0x0081cdff wdGetApplicationObject + 913845

74 com.microsoft.office_library 0x0215538a MsoFCreateToolbarSet + 4542

75 com.microsoft.mcp 0x01614b53 McpFCreateIMcpMRFssOffice10 + 3399

76 com.microsoft.mcp 0x01614c93 McpFCreateIMcpMRFssOffice10 + 3719

77 com.microsoft.mcp 0x016b325b McpEndCustomizeToolbar + 2227

78 com.microsoft.mcp 0x016b1d2a McpFGetMFODirt + 19948

79 com.apple.HIToolbox 0x94e9deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

80 com.apple.HIToolbox 0x94cf164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452

81 com.apple.HIToolbox 0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

82 com.apple.HIToolbox 0x94d03af1 SendEventToEventTarget + 88

83 com.apple.HIToolbox 0x94e9dd5e SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 478

84 com.apple.HIToolbox 0x94d67097 SendMenuCommandWithContextAndModifiers + 70

85 com.apple.HIToolbox 0x94d67044 SendMenuItemSelectedEvent + 199

86 com.apple.HIToolbox 0x94f04d85 _HIMenuSendItemSelectedEventToTarget + 141

87 com.apple.HIToolbox 0x94f04ceb _HIMenuSendItemSelectedEvent + 63

88 com.apple.HIToolbox 0x94ea142a HIMenuBar::HandleKeyboardEvent(OpaqueEventRef*) + 302

89 com.apple.HIToolbox 0x94ea1289 HIMenuBar::HandleEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 49

90 com.apple.HIToolbox 0x94cf1c51 HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 163

91 com.apple.HIToolbox 0x94e9deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

92 com.apple.HIToolbox 0x94cf164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452

93 com.apple.HIToolbox 0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

94 com.apple.HIToolbox 0x94cf07e0 SendEventToEventTargetWithOptions + 94

95 com.apple.HIToolbox 0x94d244a0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1236

96 com.apple.HIToolbox 0x94cf1a95 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546

97 com.apple.HIToolbox 0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

98 com.apple.HIToolbox 0x94d03af1 SendEventToEventTarget + 88

99 com.microsoft.mcp 0x016d6279 McpFDispatchEventRef + 115

100 com.microsoft.mcp 0x016d6809 McpRunApplicationEventLoop + 1307

101 com.microsoft.Word 0x00af1917 wdGetApplicationObject + 3882189

102 com.microsoft.Word 0x00afa9cb wdGetApplicationObject + 3919233

103 com.microsoft.office_library 0x022cbe0c _WlmMain + 71

104 com.microsoft.Word 0x00adfd18 wdGetApplicationObject + 3809486

105 com.microsoft.Word 0x0000214a 0x1000 + 4426

106 com.microsoft.Word 0x00002071 0x1000 + 4209

Thread 1:

0 libsystem_kernel.dylib 0x96ae3046 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x9155ddcf _pthread_wqthread + 372

2 libsystem_pthread.dylib 0x91561cce start_wqthread + 30

Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x96ae3992 kevent64 + 10

1 libdispatch.dylib 0x90e408bd _dispatch_mgr_invoke + 238

2 libdispatch.dylib 0x90e40556 _dispatch_mgr_thread + 52

Thread 3:

0 libsystem_kernel.dylib 0x96ae3046 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x9155ddcf _pthread_wqthread + 372

2 libsystem_pthread.dylib 0x91561cce start_wqthread + 30

Thread 4:

0 libsystem_kernel.dylib 0x96addf7a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x96add16c mach_msg + 68

2 com.microsoft.merp 0x01b24f0e MerpCreateSession + 3224

3 libsystem_pthread.dylib 0x9155c5fb _pthread_body + 144

4 libsystem_pthread.dylib 0x9155c485 _pthread_start + 130

5 libsystem_pthread.dylib 0x91561cf2 thread_start + 34

Thread 5:

0 libsystem_kernel.dylib 0x96ae3046 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x9155ddcf _pthread_wqthread + 372

2 libsystem_pthread.dylib 0x91561cce start_wqthread + 30

Thread 6:

0 libsystem_kernel.dylib 0x96ae1d4a __accept_nocancel + 10

1 libsystem_kernel.dylib 0x96adf46c accept + 32

2 com.microsoft.mcp 0x0175c5d6 FWaitForConnection + 42

3 com.microsoft.mcp 0x0166946c McpFInitNetworkPIDChecking + 4380

4 com.apple.CoreServices.CarbonCore 0x9a1ae56e PrivateMPEntryPoint + 68

5 libsystem_pthread.dylib 0x9155c5fb _pthread_body + 144

6 libsystem_pthread.dylib 0x9155c485 _pthread_start + 130

7 libsystem_pthread.dylib 0x91561cf2 thread_start + 34

Thread 7:

0 libsystem_kernel.dylib 0x96addfce semaphore_timedwait_trap + 10

1 com.apple.CoreServices.CarbonCore 0x9a1ae311 MPWaitOnSemaphore + 104

2 com.microsoft.mcp 0x0166982f McpFInitNetworkPIDChecking + 5343

3 com.apple.CoreServices.CarbonCore 0x9a1ae56e PrivateMPEntryPoint + 68

4 libsystem_pthread.dylib 0x9155c5fb _pthread_body + 144

5 libsystem_pthread.dylib 0x9155c485 _pthread_start + 130

6 libsystem_pthread.dylib 0x91561cf2 thread_start + 34

Thread 8:: com.apple.appkit-heartbeat

0 libsystem_kernel.dylib 0x96ae2b76 __semwait_signal + 10

1 libsystem_c.dylib 0x99c7a05b nanosleep$UNIX2003 + 219

2 libsystem_c.dylib 0x99c79f06 usleep$UNIX2003 + 60

3 com.apple.AppKit 0x9a726ddc -[NSUIHeartBeat _heartBeatThread:] + 2318

4 com.apple.Foundation 0x974faf2e -[NSThread main] + 45

5 com.apple.Foundation 0x974fae86 __NSThread__main__ + 1426

6 libsystem_pthread.dylib 0x9155c5fb _pthread_body + 144

7 libsystem_pthread.dylib 0x9155c485 _pthread_start + 130

8 libsystem_pthread.dylib 0x91561cf2 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000000 ebx: 0x13a58b7c ecx: 0x97abf07e edx: 0x1380d680

edi: 0x1380d680 esi: 0x13a58b7c ebp: 0xbfffb3f8 esp: 0xbfffb390

ss: 0x00000023 efl: 0x00010202 eip: 0x97abf08d cs: 0x0000001b

ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f

cr2: 0x13a58b7c

Logical CPU: 1

Error Code: 0x00000004

Trap Number: 14

Binary Images:

0x1000 - 0x1379027 +com.microsoft.Word (12.3.6 - 12.3.6) <B30E5D3A-A2CE-46E1-B5B7-6DE4B0C7E0E1> /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word

0x15e9000 - 0x1811fce +com.microsoft.mcp (12.3.6 - 12.3.6) <971F3DD6-0D0F-46EE-8767-071181BF1C38> /Applications/Microsoft Office 2008/*/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin

0x18bd000 - 0x193dfdf +com.microsoft.netlib (12.3.6 - 12.3.6) <3C8C2B1F-8294-4DD4-A320-A45E9AE31BDF> /Applications/Microsoft Office 2008/*/Netlib.framework/Versions/12/Netlib

0x195d000 - 0x1992fe6 +com.microsoft.urlmon (12.3.6 - 12.3.6) <C12DCE7D-F57B-482A-97B9-091E6C53A0DA> /Applications/Microsoft Office 2008/*/StdUrlMoniker.framework/Versions/12/StdUrlMoniker

0x199f000 - 0x1a3efff +com.microsoft.ole (12.3.6 - 12.3.6) <593E12C3-F968-483D-8679-70C9CF2CBCB0> /Applications/Microsoft Office 2008/*/MicrosoftOLE.framework/Versions/12/MicrosoftOLE

0x1a59000 - 0x1ac0fda +com.microsoft.ole_automation (12.3.6 - 12.3.6) <7CCCCF63-5A0A-4EEC-9117-BF3D92BA1651> /Applications/Microsoft Office 2008/*/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation

0x1aea000 - 0x1b1dfff +com.microsoft.msls3 (12.3.6 - 12.3.6) <3C3FDA5D-5EB9-43DF-999D-101840CC302F> /Applications/Microsoft Office 2008/*/MSLS3.framework/Versions/12/MSLS3

0x1b22000 - 0x1b2cffa +com.microsoft.merp (2.2.0 - 2.2.0) <7949A117-5C82-43C1-97AC-F14A91F4C5EB> /Applications/Microsoft Office 2008/*/merp.framework/Versions/12/merp

0x1b32000 - 0x1d29fd4 +com.microsoft.msxml_library (12.3.6 - 12.3.6) <B9348EB4-7750-472C-8165-DC358CEE7CDA> /Applications/Microsoft Office 2008/*/MSXML.framework/Versions/12/MSXML

0x1dce000 - 0x1dedfff +com.microsoft.powerplantcore (12.3.6 - 12.3.6) <17A95FDF-8A32-476E-B64F-13015369298A> /Applications/Microsoft Office 2008/*/PowerPlantCore.framework/Versions/12/PowerPlantCore

0x1e15000 - 0x2544ff4 +com.microsoft.office_library (12.3.6 - 12.3.6) <C80AEC75-B983-4B06-A44B-513DB12333E8> /Applications/Microsoft Office 2008/*/MicrosoftOffice.framework/Versions/12/MicrosoftOffice

0x2667000 - 0x2723ff3 +com.microsoft.powerplant (12.3.6 - 12.3.6) <841AD3CE-10FB-4FE4-943F-697EB9DC7E18> /Applications/Microsoft Office 2008/*/PowerPlant.framework/Versions/12/PowerPlant

0x2876000 - 0x36d7fe3 +com.microsoft.officeart (12.3.6 - 12.3.6) <4A808CE3-34EA-4109-9E28-FE919112742E> /Applications/Microsoft Office 2008/*/OfficeArt.framework/Versions/12/OfficeArt

0x3ad6000 - 0x3ae2fef +com.microsoft.oleo (12.3.6 - 12.3.6) <1632AB83-431D-4885-A091-75D85D6E1100> /Applications/Microsoft Office 2008/*/MicrosoftOleo.framework/Versions/12/MicrosoftOleo

0x3aea000 - 0x3f10fd3 +com.microsoft.igx (12.3.6 - 12.3.6) <B83400D6-ED7D-46A0-97FE-258CE9E80BF8> /Applications/Microsoft Office 2008/*/SmartArt.framework/Versions/12/SmartArt

0x4035000 - 0x44fbfdf +com.microsoft.chart (12.3.6 - 12.3.6) <D909D511-E8A3-4462-B430-D3370198AA22> /Applications/Microsoft Office 2008/*/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin

0x559a000 - 0x559bff8 ATSHI.dylib (363.1) <1230337B-D921-3F25-84E9-CA7E8EACBA96> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib

0x57d7000 - 0x57e2ffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore

0xb7bb000 - 0xb7bfffd libFontRegistryUI.dylib (127) <C207DFF5-0C48-3831-B9F1-2363D9A7A365> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib

0xb7cd000 - 0xb7cdffd +cl_kernels (???) <B1BA4C7D-E9DA-46DD-BD9D-E84DBF44719A> cl_kernels

0xb814000 - 0xb823fe7 +com.microsoft.word.pde (12.3.6 - 12.3.6) <09F8703E-4640-4799-AAEF-EC9801F3423F> /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/PlugIns/WordPDE.plugin/Contents/MacOS/WordPDE

0xf72a000 - 0xf74fff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols

0xfae5000 - 0xfaf7ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib

0x110de000 - 0x110ecfff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib

0x13491000 - 0x1357cff7 unorm8_bgra.dylib (2.3.58) <44644D3C-3D0E-3CBB-9265-664D95EC791F> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib

0x135a8000 - 0x135e8ff5 com.apple.print.framework.Print.Private (9.0 - 462) <A81F729B-7A91-39C6-B2E4-5BD00ECAFBFF> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI

0x136b2000 - 0x136dbff1 com.apple.printingprivate.framework.PrintingPrivate (9.0 - 126) <AD450979-5CA6-3348-A962-C54A53CC2AE4> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Printing Private

0x13900000 - 0x13918ff7 com.apple.ScriptingBridge (1.3.1 - 63) <6A12D8A2-A60D-3304-B3A8-DFE3901CC94A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge

0x13927000 - 0x13989ffa +com.hp.print.psdriver.hpPostScriptPDE (5.3.0 - 5.3.0b223) <392FC728-C0C5-32E1-8A5F-CF8EFFFEE570> /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/MacOS/hpPostScriptPDE

0x139b4000 - 0x139d2fff +com.hp.print.HPSmartPrint (5.2.1 - 5.2.1f01) <8EFAA3FB-4D42-DFB9-0A9A-1839427F9802> /Library/Printers/hp/Frameworks/HPSmartPrint.framework/Versions/A/HPSmartPrint

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0x992bf000 - 0x993d1ffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib

0x993d2000 - 0x993dcff3 com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

0x993dd000 - 0x99488fff libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib

0x99489000 - 0x9956cff7 libcrypto.0.9.8.dylib (50) <B367D3A3-FC1F-326C-92EC-CAD81666524D> /usr/lib/libcrypto.0.9.8.dylib

0x9956d000 - 0x995beff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib

0x995bf000 - 0x996a5ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x996a6000 - 0x996a7fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib

0x996a8000 - 0x9971dffb com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x9971e000 - 0x99720ffb libRadiance.dylib (1038) <F0D3F13B-5628-3DF9-8B86-A4D914567B25> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib

0x9982a000 - 0x99883ffa libTIFF.dylib (1038) <691DAAFD-D72B-3BE9-AE5C-84AF86BE66CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x99884000 - 0x998a0ff9 com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

0x998a1000 - 0x99bc7ffb com.apple.JavaScriptCore (9537 - 9537.65) <402E2B2F-AA3F-33E6-BD7D-46B1E9314311> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x99bc8000 - 0x99bccffc com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

0x99bcd000 - 0x99bfdff3 libtidy.A.dylib (15.12) <3DBE95FE-8FA7-3584-9202-E37B54B3B064> /usr/lib/libtidy.A.dylib

0x99bfe000 - 0x99c90ffe libsystem_c.dylib (997.1.1) <D06FD754-8CE3-3EB7-BE05-2EF939BBE05F> /usr/lib/system/libsystem_c.dylib

0x99c91000 - 0x99f0dff7 com.apple.QuickTime (7.7.3 - 2826) <D9F2857B-5668-3828-B85E-0F897462C8D8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x99f0e000 - 0x99f16fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib

0x99f17000 - 0x99f6afff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering

0x99f6b000 - 0x99fd4fff com.apple.SystemConfiguration (1.13 - 1.13) <542075CD-9085-3F30-B84B-DD0277D6A40E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x99fe0000 - 0x99fe1fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib

0x99fe2000 - 0x99fe6ffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib

0x99fe7000 - 0x9a045fff com.apple.ViewBridge (1.0 - 46) <62450F2D-C27A-3D11-BA41-AF8C6B18BEDD> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge

0x9a046000 - 0x9a061ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

0x9a062000 - 0x9a07dff6 libPng.dylib (1038) <F39168D4-ABEB-3C2D-A763-B9D3E1EF43BC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

0x9a07e000 - 0x9a107fff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

0x9a108000 - 0x9a11fff4 com.apple.CoreMediaAuthoring (2.2 - 947) <BF917B77-0935-3F56-A2B9-E62A58A713B8> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring

0x9a120000 - 0x9a121fff com.apple.AddressBook.ContactsData (8.0 - 1365) <3A9C53C8-07EC-310D-80AD-0B6E2492F021> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a

0x9a122000 - 0x9a423ff7 com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

0x9a424000 - 0x9a48afff com.apple.corelocation (1486.17 - 1486.24) <7DA4ADC6-4766-3DAC-B1AD-1ECEAD4CE477> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation

0x9a48b000 - 0x9b0a6ff3 com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x9b0a7000 - 0x9b0acff3 libsystem_platform.dylib (24.1.4) <875321B9-34EF-3FCC-880C-633FA05223F5> /usr/lib/system/libsystem_platform.dylib

0x9b0ad000 - 0x9b10fff3 com.apple.imfoundation (10.0 - 1000) <20565092-0897-3E34-A35A-E1F027D53A26> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n

0x9b110000 - 0x9b123fff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

0x9b124000 - 0x9b18fff9 com.apple.Heimdal (4.0 - 2.0) <E3091095-A893-3089-8DA1-8705B3BE5BF9> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

0x9b190000 - 0x9b197ffe com.apple.agl (3.2.3 - AGL-3.2.3) <E26A1D2C-596E-31F0-8E70-FC381874F8DA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL

0x9b198000 - 0x9b1f9ff7 com.apple.Symbolication (1.4 - 129) <E5948C08-6ADF-3D86-9134-6AE49CF1DA0F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

0x9b1fa000 - 0x9b45fff7 com.apple.AddressBook.framework (8.0 - 1365) <6D80FC70-269E-3C12-A9B4-279F27C58BEF> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook

0x9b460000 - 0x9b460ffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib

0x9b461000 - 0x9b4bfff7 com.apple.CoreUtils (1.9 - 190.4) <9E43FF7D-7FCD-3032-9EF9-BCF6D09E73C3> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils

0x9b4c0000 - 0x9b4c4fff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels

0x9b4c5000 - 0x9b4cbffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib

0x9b4cc000 - 0x9b5cafff libJP2.dylib (1038) <EE0B9985-625D-39E6-B425-03FB75BA2594> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

0x9b5cb000 - 0x9b5faff1 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <2215559E-C517-3122-906F-156FD3CC10AD> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon

0x9b5fb000 - 0x9b625fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib

0x9b626000 - 0x9b626fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

0x9b627000 - 0x9b652ff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib

0x9bf7a000 - 0x9bf7bffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib

0x9bf7c000 - 0x9bfb2fff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s

0x9bfc7000 - 0x9bfcbffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib

0x9bfcc000 - 0x9bff4ff7 libRIP.A.dylib (599.7) <461297C0-DDA9-3613-8F27-D7F1AC57208F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib

0x9bff5000 - 0x9c019fff libJPEG.dylib (1038) <212B0986-9227-397C-9493-BCB190EC020E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

0x9c01a000 - 0x9c04bffd com.apple.GSS (4.0 - 2.0) <6BA01155-4DAD-30EE-B480-D224650EA010> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x9c04c000 - 0x9c0b5fff com.apple.datadetectorscore (5.0 - 354.0) <0C6C812D-3E7A-31A4-BFDE-CD3316AA35B6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

0x9c247000 - 0x9c2e5ff7 com.apple.PDFKit (2.9 - 2.9) <0792168D-320D-33EF-AE24-6CDCB8C1990A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

0x9c2e6000 - 0x9c32cff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0xba300000 - 0xba301fff libCyrillicConverter.dylib (61) <C9E7F2C5-6B9E-3313-86BC-63E550E40E8B> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

0xba900000 - 0xba91cffd libJapaneseConverter.dylib (61) <3153973E-B2A9-3D17-B99B-31E53EC5B0F8> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

0xbab00000 - 0xbab21ffc libKoreanConverter.dylib (61) <28867732-7E92-3581-97FD-E43D80F4E0D0> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

0xbad00000 - 0xbad01fff libLatin2Converter.dylib (61) <0FA237A8-3790-376E-BDDD-1FDAF8019745> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 1

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 156669

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=266.7M resident=103.6M(39%) swapped_out_or_unallocated=163.1M(61%)

Writable regions: Total=190.8M written=23.9M(13%) resident=49.1M(26%) swapped_out=28K(0%) unallocated=141.6M(74%)

REGION TYPE VIRTUAL

=========== =======

ATS (font support) 33.0M

CG backing stores 14.6M

CG image 68.3M

CG raster data 196K

CG shared images 212K

CoreGraphics 8K

CoreImage 4K

Kernel Alloc Once 4K

MALLOC 45.6M

MALLOC (admin) 48K

Memory Tag 242 12K

OpenCL 8K

Stack 67.6M

VM_ALLOCATE 16.6M

__DATA 25.3M

__IMAGE 528K

__IMPORT 216K

__LINKEDIT 48.7M

__OBJC 4204K

__PAGEZERO 4K

__TEXT 218.0M

__UNICODE 544K

mapped file 295.7M

shared memory 4K

=========== =======

TOTAL 839.2M

Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.29f1

Graphics: ATI Radeon HD 2400 XT, ATI Radeon HD 2400, PCIe, 128 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7FBA0000000000, 0x000000000000000000000000000000000000

Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7FBA0000000000, 0x000000000000000000000000000000000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST1000DM003-9YN162, 1 TB

Parallel ATA Device: OPTIARC DVD RW AD-5630A, 536.1 MB

USB Device: Built-in iSight

USB Device: GoFlex Desk

USB Device: Keyboard Hub

USB Device: Apple Optical USB Mouse

USB Device: Apple Keyboard

USB Device: IR Receiver

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus:

I actually ran this update and restarted my laptop. It worked.

http://support.apple.com/kb/DL907

I had installed it in October, but had to reinstall it.

Good Luck

Are the crashes the same? This is the HP printer crashing.

Try deleting the printers and the /Library/Printers/hp folder and reinstalling the HP software. If that gets you past this crash, install the Ricoh software. If the Ricoh crashes, post that crash log.

My Microsoft Word Mac: 2011 is still crashing in Mavericks when trying to print with Canon iP4950 from the Apple menu or Cmd+P. I don't think it has anyting to do with model of printer - I've removed all printers from System Preferences just to see what happens - Word still crashes. It doesn't crash if I click the printer symbol inside Word - just says there's no printer connected. It's something rather more fundamental. I'm using a 2.4 GHz Intel Core 2 Duo with 2GB RAM.

Can you post the crash log, please?

Yes indeed, here it is:

Microsoft Error Reporting log version: 2.0

Error Signature:

Exception: EXC_BAD_ACCESS

Date/Time: 2014-04-15 19:12:02 +0000

Application Name: Microsoft Word

Application Bundle ID: com.microsoft.Word

Application Signature: MSWD

Application Version: 14.4.1.140326

Crashed Module Name: CoreFoundation

Crashed Module Version: 855.14

Crashed Module Offset: 0x00028996

Blame Module Name: PrintFabPDE

Blame Module Version: 2.10

Blame Module Offset: 0x00006ea6

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 0

Thread 0 crashed:

# 1 0x9a73a996 in _CFNumberGetValue + 0x00000026 (CoreFoundation + 0x00028996)

# 2 0x07be2ea6 in _MyGetTicket + 0x00000066 (PrintFabPDE + 0x00006ea6)

# 3 0x07bdda71 in _MyInitialize + 0x00000091 (PrintFabPDE + 0x00001a71)

# 4 0x07b60fed in _CreateDefaultFileName + 0x00004FE6 (PrintCocoaUI + 0x00018fed)

# 5 0x07b51b96 in (PrintCocoaUI + 0x00009b96)

# 6 0x07b520bc in (PrintCocoaUI + 0x0000a0bc)

# 7 0x07b52acc in (PrintCocoaUI + 0x0000aacc)

# 8 0x07b4ff71 in (PrintCocoaUI + 0x00007f71)

# 9 0x07b4e23e in (PrintCocoaUI + 0x0000623e)

# 10 0x07b4c1b2 in (PrintCocoaUI + 0x000041b2)

# 11 0x07b65d06 in _CreateDefaultFileName + 0x00009CFF (PrintCocoaUI + 0x0001dd06)

# 12 0x07b65844 in _CreateDefaultFileName + 0x0000983D (PrintCocoaUI + 0x0001d844)

# 13 0x916572d8 in -[NSWindowController _windowDidLoad] + 0x00000205 (AppKit + 0x002d12d8)

# 14 0x9163c93b in -[NSWindowController window] + 0x00000079 (AppKit + 0x002b693b)

# 15 0x07b6e028 in CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00007A57 (PrintCocoaUI + 0x00026028)

# 16 0x07b5ae5a in _PMPrivatePrintDialog + 0x00000145 (PrintCocoaUI + 0x00012e5a)

# 17 0x99f1c95a in (Print + 0x0000195a)

# 18 0x99f1cfb2 in (Print + 0x00001fb2)

# 19 0x99f1cf09 in (Print + 0x00001f09)

# 20 0x02c9e305 in _MsoAfxPMSessionPrintDialog + 0x00000032 (MicrosoftOffice + 0x002d1305)

# 21 0x008d5511 in _wdCommandDispatch + 0x00345851 (Microsoft Word + 0x008be511)

# 22 0x011974d4 in _wdGetApplicationObject + 0x007FC994 (Microsoft Word + 0x011804d4)

# 23 0x0119f5db in _wdGetApplicationObject + 0x00804A9B (Microsoft Word + 0x011885db)

# 24 0x002abd9d in __mh_execute_header + 0x00294D9D (Microsoft Word + 0x00294d9d)

# 25 0x00310b11 in __mh_execute_header + 0x002F9B11 (Microsoft Word + 0x002f9b11)

# 26 0x003107ea in __mh_execute_header + 0x002F97EA (Microsoft Word + 0x002f97ea)

# 27 0x02a37f69 in _MsoOSTypeDefaultMailClient + 0x00000088 (MicrosoftOffice + 0x0006af69)

# 28 0x022a3f6c in _MsoFClonePxCore + 0x00000242 (MicrosoftComponentPlugin + 0x0006cf6c)

# 29 0x022a3efb in _MsoFClonePxCore + 0x000001D1 (MicrosoftComponentPlugin + 0x0006cefb)

# 30 0x022a3ec5 in _MsoFClonePxCore + 0x0000019B (MicrosoftComponentPlugin + 0x0006cec5)

# 31 0x06108681 in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000045D (MicrosoftMenuLibrary + 0x0001a681)

# 32 0x061082af in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000008B (MicrosoftMenuLibrary + 0x0001a2af)

# 33 0x0610b001 in MenuLib::Terminate() + 0x00001A23 (MicrosoftMenuLibrary + 0x0001d001)

# 34 0x060f45b1 in MenuLib::CreateAppMenu(MenuLib::MMLMenuType) + 0x00000F9B (MicrosoftMenuLibrary + 0x000065b1)

# 35 0x9576bd89 in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001b4d89)

# 36 0x955bf35f in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000005AC (HIToolbox + 0x0000835f)

# 37 0x955be678 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000182 (HIToolbox + 0x00007678)

# 38 0x955d1821 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x0001a821)

# 39 0x9576bc2e in SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x000001DE (HIToolbox + 0x001b4c2e)

# 40 0x95634f17 in _SendMenuCommandWithContextAndModifiers + 0x00000046 (HIToolbox + 0x0007df17)

# 41 0x95634ec4 in _SendMenuItemSelectedEvent + 0x000000C7 (HIToolbox + 0x0007dec4)

# 42 0x95634d92 in FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 0x00000086 (HIToolbox + 0x0007dd92)

# 43 0x957c059d in MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 0x000002D2 (HIToolbox + 0x0020959d)

# 44 0x957c120a in _MenuSelect + 0x000000AB (HIToolbox + 0x0020a20a)

# 45 0x0234f7f4 in _McpDispatchPendingEvents + 0x0000012E (MicrosoftComponentPlugin + 0x001187f4)

# 46 0x9576bd89 in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001b4d89)

# 47 0x955bf35f in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000005AC (HIToolbox + 0x0000835f)

# 48 0x955be678 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000182 (HIToolbox + 0x00007678)

# 49 0x955d1821 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x0001a821)

# 50 0x955f29c8 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000C2C (HIToolbox + 0x0003b9c8)

# 51 0x955bf7a5 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000009F2 (HIToolbox + 0x000087a5)

# 52 0x955be678 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000182 (HIToolbox + 0x00007678)

# 53 0x955d1821 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x0001a821)

# 54 0x0227f105 in _McpRunApplicationEventLoop + 0x00002E29 (MicrosoftComponentPlugin + 0x00048105)

# 55 0x0227c770 in _McpRunApplicationEventLoop + 0x00000494 (MicrosoftComponentPlugin + 0x00045770)

# 56 0x0001aaa1 in __mh_execute_header + 0x00003AA1 (Microsoft Word + 0x00003aa1)

# 57 0x04d31c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)

# 58 0x00019e15 in __mh_execute_header + 0x00002E15 (Microsoft Word + 0x00002e15)

# 59 0x00019dc6 in __mh_execute_header + 0x00002DC6 (Microsoft Word + 0x00002dc6)

X86 Thread State:

eax: 0x1d706bb1 ebx: 0x07bdd9f4 ecx: 0xbffe4fbc edx:0x00000005

edi: 0x9a73a981 esi: 0x00000000 ebp: 0xbffe4f98 esp:0xbffe4cd0

ss: 0x00000023 eip: 0x9a73a996 cs: 0x0000001b ds:0x00000023

es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010282

Thread 1:

# 1 0x98200992 in _kevent64 + 0x0000000A (libsystem_kernel.dylib + 0x00018992)

# 2 0x9a07b546 in __dispatch_mgr_init + 0x00000000 (libdispatch.dylib + 0x00003546)

X86 Thread State:

eax: 0x00000171 ebx: 0xb00926a0 ecx: 0xb009267c edx:0x98200992

edi: 0xb00926a0 esi: 0x9a07b7cd ebp: 0xb00926f8 esp:0xb009267c

ss: 0x00000023 eip: 0x98200992 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286

Thread 2:

# 1 0x981ffb76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)

# 2 0x961b3dc2 in _sleep$UNIX2003 + 0x0000002D (libsystem_c.dylib + 0x0007bdc2)

# 3 0x0274e992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)

# 4 0x0274e05e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)

# 5 0x0274dfe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)

# 6 0x0274f586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)

# 7 0x9be835fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

# 8 0x9be83485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

# 9 0x9be88cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

X86 Thread State:

eax: 0x0000014e ebx: 0xb0218ad8 ecx: 0xb0218a6c edx:0x981ffb76

edi: 0x961b3eea esi: 0xb0218ad0 ebp: 0xb0218ab8 esp:0xb0218a6c

ss: 0x00000023 eip: 0x981ffb76 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246

Thread 3:

# 1 0x981ff7ca in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000177ca)

# 2 0x9be87bd9 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x00005bd9)

# 3 0x92123682 in _TSWaitOnCondition + 0x00000080 (CarbonCore + 0x000bf682)

# 4 0x921238a6 in _TSWaitOnConditionTimedRelative + 0x000000BA (CarbonCore + 0x000bf8a6)

# 5 0x920ef2eb in _MPWaitForEvent + 0x000000D8 (CarbonCore + 0x0008b2eb)

# 6 0x02190549 in MBUEvent::WaitOnEvent(unsigned long) + 0x00000033 (mbukernel + 0x00005549)

# 7 0x04d37eb2 in _SetUsePBHOpenDenySync + 0x0000007B (WLMKernel + 0x0000aeb2)

# 8 0x04d357db in _WaitForSingleObject + 0x000006C5 (WLMKernel + 0x000087db)

# 9 0x04d3548a in _WaitForSingleObject + 0x00000374 (WLMKernel + 0x0000848a)

# 10 0x04d35294 in _WaitForSingleObject + 0x0000017E (WLMKernel + 0x00008294)

# 11 0x04d366b8 in _WaitForMultipleObjects + 0x00000036 (WLMKernel + 0x000096b8)

# 12 0x060cadc0 in CIOPort::HrInit(CThreadManager*, unsigned long, CFreeResList*) + 0x000007F8 (ThreadPool + 0x00003dc0)

# 13 0x04d37142 in _CreateThread + 0x000004F7 (WLMKernel + 0x0000a142)

# 14 0x021904e2 in MBUCreateThread(char const*, void*, void (*)(void*), MBUThreadID&, unsigned long) + 0x000001FE (mbukernel + 0x000054e2)

# 15 0x920f02ce in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x0008c2ce)

# 16 0x9be835fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

# 17 0x9be83485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

# 18 0x9be88cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

X86 Thread State:

eax: 0x00000131 ebx: 0x00000860 ecx: 0xb019693c edx:0x981ff7ca

edi: 0x00000100 esi: 0x00000001 ebp: 0xb01969c8 esp:0xb019693c

ss: 0x00000023 eip: 0x981ff7ca cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246

Thread 4:

# 1 0x981ff7ca in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000177ca)

# 2 0x9be87bd9 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x00005bd9)

# 3 0x92123682 in _TSWaitOnCondition + 0x00000080 (CarbonCore + 0x000bf682)

# 4 0x921238a6 in _TSWaitOnConditionTimedRelative + 0x000000BA (CarbonCore + 0x000bf8a6)

# 5 0x920ef2eb in _MPWaitForEvent + 0x000000D8 (CarbonCore + 0x0008b2eb)

# 6 0x02190549 in MBUEvent::WaitOnEvent(unsigned long) + 0x00000033 (mbukernel + 0x00005549)

# 7 0x04d37eb2 in _SetUsePBHOpenDenySync + 0x0000007B (WLMKernel + 0x0000aeb2)

# 8 0x04d357db in _WaitForSingleObject + 0x000006C5 (WLMKernel + 0x000087db)

# 9 0x04d3548a in _WaitForSingleObject + 0x00000374 (WLMKernel + 0x0000848a)

# 10 0x04d35294 in _WaitForSingleObject + 0x0000017E (WLMKernel + 0x00008294)

# 11 0x04d35154 in _WaitForSingleObject + 0x0000003E (WLMKernel + 0x00008154)

# 12 0x060cd48b in CIOPort::ProcessItems(CThreadState*) + 0x0000029F (ThreadPool + 0x0000648b)

# 13 0x060cd2b2 in CIOPort::ProcessItems(CThreadState*) + 0x000000C6 (ThreadPool + 0x000062b2)

# 14 0x060cd09e in CIOPort::ThreadProc(void*) + 0x00000090 (ThreadPool + 0x0000609e)

# 15 0x04d37142 in _CreateThread + 0x000004F7 (WLMKernel + 0x0000a142)

# 16 0x021904e2 in MBUCreateThread(char const*, void*, void (*)(void*), MBUThreadID&, unsigned long) + 0x000001FE (mbukernel + 0x000054e2)

# 17 0x920f02ce in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x0008c2ce)

# 18 0x9be835fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

# 19 0x9be83485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

# 20 0x9be88cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

X86 Thread State:

eax: 0x00000131 ebx: 0x00000860 ecx: 0xb031ca9c edx:0x981ff7ca

edi: 0x00000100 esi: 0x00000001 ebp: 0xb031cb28 esp:0xb031ca9c

ss: 0x00000023 eip: 0x981ff7ca cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246

Thread 5:

# 1 0x981ffb76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)

# 2 0x195099c5 in _VBCaretProc + 0x000256F2 (Visual Basic for Applications + 0x002279c5)

# 3 0x9be835fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

# 4 0x9be83485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

# 5 0x9be88cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

X86 Thread State:

eax: 0x0000014e ebx: 0xb039ef68 ecx: 0xb039eefc edx:0x981ffb76

edi: 0x961b3eea esi: 0x00000000 ebp: 0xb039ef48 esp:0xb039eefc

ss: 0x00000023 eip: 0x981ffb76 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246

Thread 6:

# 1 0x98200046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

# 2 0x9be88cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170 ebx: 0x0000765f ecx: 0xb0114f9c edx:0x98200046

edi: 0x9be84c69 esi: 0xb0115000 ebp: 0xb0114fc8 esp:0xb0114f9c

ss: 0x00000023 eip: 0x98200046 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282

Thread 7:

# 1 0x98200046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

# 2 0x9be88cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170 ebx: 0x00001b73 ecx: 0xb0420f9c edx:0x98200046

edi: 0x9be84c69 esi: 0xb0421000 ebp: 0xb0420fc8 esp:0xb0420f9c

ss: 0x00000023 eip: 0x98200046 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282

Thread 8:

# 1 0x98200046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

# 2 0x9be88cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170 ebx: 0x00009eab ecx: 0xb0080f9c edx:0x98200046

edi: 0x9be84c69 esi: 0xb0081000 ebp: 0xb0080fc8 esp:0xb0080f9c

ss: 0x00000023 eip: 0x98200046 cs: 0x0000000b ds:0x00000023

es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282

Loaded modules:

0: Microsoft Word (14.4.1.140326 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word

1: mbukernel (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel

2: MicrosoftSetupUI (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI

3: MicrosoftComponentPlugin (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin

4: Netlib (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib

5: MicrosoftOLE (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE

6: MicrosoftOLEAutomation (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation

7: merp (2.2.4.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp

8: MSXML (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML

9: MicrosoftOffice (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice

10: OfficeArt (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt

11: MicrosoftOleo (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo

12: MicrosoftMathFont (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont

13: MicrosoftChartPlugin (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin

14: MicrosoftPTLS (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS

15: MsgrLibClient (8.0.0.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient

16: MBURibbon (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon

17: MViewLib (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib

18: WLMUser (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser

19: WLMGraphicsDevice (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice

20: WLMKernel (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel

21: Gfx (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx

22: SmartArt (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt

23: MicrosoftCloudServices (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices

24: mbustrings (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings

25: mbulocale (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale

26: wlmstrings (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings

27: CocoaUI (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI

28: MicrosoftOfficeDRM (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM

29: ThreadPool (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool

30: MicrosoftMenuLibrary (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary

31: StdUrlMoniker (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker

32: Uniscribe (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe

33: mbuinstrument (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument

34: WinCrypto (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinCrypto.framework/Versions/14/WinCrypto

35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

36: molc (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/molc.framework/Versions/14/molc

37: mbunamedstrings (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings

38: CocoaTooltipParser (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser

39: DocEx (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/DocEx

40: WinHttp (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinHttp.framework/Versions/14/WinHttp

41: MicrosoftCredui (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCredui.framework/Versions/14/MicrosoftCredui

42: MicrosoftDDCS (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS

43: WinAPIUI (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinAPIUI.framework/Versions/14/WinAPIUI

44: MicrosoftCSI (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/MicrosoftCSI

45: MetEx (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx

46: MicrosoftFBA (14.4.1.140326 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA

47: XPG (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG

48: MicrosoftFS (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS

49: MicrosoftWlmFile (14.4.1.140326 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile

50: MicrosoftWebServices (14.4.1.140326 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices

51: Oimg (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg

52: Ecamm Plugin Loader (1.0.5 Reg=English Loc=0x0000: /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader

53: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib

54: cl_kernels: cl_kernels

55: FamilyControls (410 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols

56: CommerceCore (42 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore

57: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib

58: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib

59: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib

60: AdobePDFPDE800 (8.0.0 Reg=(null) Loc=0x0000: /Library/Printers/PPD Plugins/AdobePDFPDE800.plugin/Contents/MacOS/AdobePDFPDE800

61: ScriptingBridge (63 Reg=English Loc=0x0000: /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge

62: PrintCocoaUI (462 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI

63: PrintingPrivate (126 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Printing Private

64: PrintFabPDE (2.10 Reg=English Loc=0x0000: /Library/Printers/PPD Plugins/PrintFabPDE.plugin/Contents/MacOS/PrintFabPDE

65: cl_kernels: cl_kernels

66: Speller (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/Shared Applications/Proofing Tools/English Speller.proofingtool/Contents/MacOS/Speller

67: MicrosoftProofing (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftProofing.framework/Versions/14/MicrosoftProofing

68: unorm8_argb.dylib: /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_argb.dylib

69: EnglishGrammar (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Shared Applications/Proofing Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar

70: cl_kernels: cl_kernels

71: cl_kernels: cl_kernels

72: RefEdit.dylib: /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Frameworks/RefEdit.dylib

73: unorm8_bgra.dylib: /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib

74: MicrosoftOLE2TypesLib.dylib: /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Frameworks/MicrosoftOLE2TypesLib.dylib

75: RichEdit.dylib: /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Frameworks/RichEdit.dylib

76: Visual Basic for Applications: /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Visual Basic for Applications

77: Fm20.dylib: /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Frameworks/Fm20.dylib

78: libxar.1.dylib: /usr/lib/libxar.1.dylib

79: CommonPanels (96 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels

80: WebCore (9537.74.11 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

81: DiskImages (371.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

82: libGIF.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

83: InternetAccounts (210 Reg=en Loc=0x0000: /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts

84: CrashReporterSupport (538 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

85: libiconv.2.dylib: /usr/lib/libiconv.2.dylib

86: AppleSRP (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP

87: CoreData (481.01 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

88: GenerationalStorage (160.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage

89: AppKit (1265.19 Reg=English Loc=0x0000: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

90: CoreAudio (4.2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

91: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

92: CoreWLAN (432.47 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

93: CarbonCore (1077.17 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

94: Cocoa (20 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

95: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

96: libvDSP.dylib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

97: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

98: TCC (1 Reg=en Loc=0x0000: /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

99: vecLib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

100: FTServices (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices

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303: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib

304: LoginUICore (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore

305: AppleVA (5.0.27 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

306: MediaControlSender (200.34.4 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender

307: EFILogin (2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin

308: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib

309: Ink (207 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

310: Librarian (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian

311: libCGCMS.A.dylib: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib

312: libicucore.A.dylib: /usr/lib/libicucore.A.dylib

313: libunwind.dylib: /usr/lib/system/libunwind.dylib

314: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib

315: ChunkingLibrary (155.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library

316: libtidy.A.dylib: /usr/lib/libtidy.A.dylib

317: libsystem_pthread.dylib: /usr/lib/system/libsystem_pthread.dylib

318: QuickTime (2826.17 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

319: DictionaryServices (208 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

320: CoreWiFi (200.21.1 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

321: libresolv.9.dylib: /usr/lib/libresolv.9.dylib

322: libkeymgr.dylib: /usr/lib/system/libkeymgr.dylib

323: Marco (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco

324: liblangid.dylib: /usr/lib/liblangid.dylib

325: Shortcut (2.6 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut

326: CoreVideo (117.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

327: ServiceManagement (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment

328: CarbonSound (4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound

329: libbz2.1.0.dylib: /usr/lib/libbz2.1.0.dylib

330: QuickLook (622.7 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

331: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

332: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

333: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

334: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib

Operating System Information

Operating System: Mac OS X 10.9.2 (Build 13C64)

CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz

gestaltPhysicalRAMSizeInMegabytes err = 0, result = 2048 MB

gestaltSystemVersion err = 0, result = 0x1092

Screen: 1680 x 1050, depth = 32, ltbr = 0, 0, 1050, 1680

Microsoft Application Information:

Error Reporting UUID: 6D4B75A2-B172-4ABF-8AE4-6A9434171FF2

Time from launch: 7 hours, 57 minutes, 42 seconds

I hope this helps.

Brian

Total errors on this client: 26

Thank you. It's crashing in the PrintFab PDE. Is that something you can remove?

You said it's crashing in the PrintFab - I recall that's a printer driver from some time ago, not in use now, so I'll try and find and remove it and come back to you. Thanks. And that was so quick of you. Brian

I hope that's the issue. Happy to help.

I'm looking for PrintFabPDE, it's not showing in Spotlight. I've done a quick internet search and someone suggested EasyFind 4.9.2 but that'll cost me $29.99 to download. I put the PrintFab application in Trash but that made no difference so I suspect PrintFabPDE is lurking in a Microsoft Word 2011 folder somewhere but I say it's not showing up as PrintFab PDE or PrintFabPDE. I'll carry on searching but you may have a good suggestion.

Try looking in the /Libray/Printers folder - there may be something there that're related to PrintFab.

Your replies are getting in to my Blackberry before I see them here. I'm verifying permissions and waiting for that to finish then I'll have a look in Library/Printers.