Visual voicemail is currently unavailable….

I have the problem of visual voicemail "currently unavailable," but my cellular data is ON. I am at home using wifi, and previously I was in another location using wifi when visual voicemail became unavailable. What's up with it, anybody know?

Excellent!!! This solved my problem. I forgot that I turned off "Cellular" when I was troubleshooting my piece of **** wi-fi connection.

This happened to me, too, but in my case it was because I had turned Cellular Data off. Once I turned Cellular Data back on, the voicemail went back to normal.

I too have been experiencing this issue. It began after I downloaded the newest IOS 7.0.4 (after it's release, i waited a month to download. My experience has ALWAYS been that, after downloading most current IOS, I have problems with my phone.)

Not only has the visual voicemail been unavailable, I also have trouble connecting to wifi. My phone keeps dropping the connection. If I turn the phone off then back on, wifi is available for a short period of time, then it drops again. If i turn off Cellular Data, the wifi picks up and remains connected. However, when I turn Cellular Data back on, my visual voicemail remains unavailable until i reboot the phone.

Inconsistencies like this, with clumsy work-arounds, are a compelling reason to swithch to another make of phone..

Visual Voicemail is a carrier feature. It's possible that you’re simply out of range, thus rendering the visual voicemail feature completely inaccessible.

Tips here, when that happens:

http://osxdaily.com/2013/04/16/fixing-the-visual-voicemail-unavailable-error-on- the-iphone/

Well I think I truly figured out the mystery. I preformed all of the above actions - all! The only way to correct the error (even after a network settings reset-ugh) was to leave the Cellular Data setting turned ON and reset the VM password.Voil'a. And yes, I had already removed all current and previously exiting voice messages beforehand. That will remove the error message, but as soon as you turn cellular data OFF you loose visual contact with your voice messages. I'm sure they know that fact, they just don't want to actually tell you that they're trying as hard as possible to get you to use as much billable data as possible. I'm sure that type of double secret data can only be transferred to you by the carrier network and not wifi.

kohls wrote:

This happened to me, too, but in my case it was because I had turned Cellular Data off. Once I turned Cellular Data back on, the voicemail went back to normal.

you just answered my problem. Thanks.

I have the problem of visual voicemail "currently unavailable," but my cellular data is ON. I am at home using wifi, and previously I was in another location using wifi when visual voicemail became unavailable. What's up with it, anybody know?

The exact same thing happened to me. After I turned cellular data back on and restarted my iPhone the voicemail worked properly -- at least for now.

There may be a simpler fix - turn the phone app off by double clicking the home button and swiping the phone app up. Then simply restart it by hitting the phone icon again.

This may seem a bit obvious, but it is the only thing that fixed it on my new iPhone 5s.

Happy New Year all! 😀

Well, it's either a range or software issue. So, if you're unwilling to troubleshoot the software side, I guess you'll just have to live with it.

This worked.

Also, I had AT&T toggle off Visual Voicemail via provisioning and then back on while the phone was off.

What proceeded the above was a huge number of phone calls in and out and voicemails the week prior.

Looks like AT&T Visual Voicemail and the iPhone's interaction with it failed the test.

Thank you for posting this. It just happened to me. I restarted the phone and it's working so far. I've had an iPhone for years and the 5s for a few months. This is the first time for this! But it was an easy fix! Thanks again!

Thank you, kohls--your solution saved my day! Apparently I had turned the cellular data button to "off", because as soon as I followed your advice and turned it back to "on" my visual,voice mail reappeared.

Thank you!

I've had this problem on my iphone4s only after the latest ios update. Whether its att(carrier) or apple, they both get to share the profits, therefore they both get to share the problem. Although I've tried all of the suggestions above, with limited and temporary fixx, the problem still persists, not only do i get the visual voicemail unavailable, forcing me to "call voicemail" to get unheard messages, but the voicemail icon doesn't update correctly and gives the impression there are still unheard messages. This is what I've found...after trying all the above, you may still have to go to the App Store, check for app updates( even the non-apple apps) ...download and install the updates and get this.....open and close each and every update for them to properly apply before the total reset thing will actually fix all the problems. If you're having the same symptons...you will probably be surprised with missing messages when the visual voicemail becomes visible, and your voicemail list will give accurate count of messages heard and unheard. This is also important because merely "calling voicemal" doesn't tell you when a particular message was left, and the visual voicemail does.. and by the way, It will happen again and again till APPLE/ATT get it fixed on their end. Is this just another ploy to get people to boost ATT bottom lim line by tricking/forcing users to call voicemail an excessive amount of times....when I listen to a message by calling, and choose 7 to delete the heard message, the list doesn't reflect that this has been done, thus forcing users to double check by calling again...this is confusing and cruel to the ederly, newbie or seasoned user who hasn't discovered the fixes and are racking up unnecessary call minutes and wasting time. But a typical example of bad business and reputations in a competitive phone market...