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the file ... couldn't be opened error (numbers, pages, keynote)

this just started happening today.


appears i can no longer open or save numbers / pages / keynote files. i get the following message:

User uploaded file


additionally, when i try to save a file, i get this message:


User uploaded file


wondering if anyone else is / has encountered this.


there are no updates available in the app store, and files open fine in icloud.

Posted on Nov 20, 2013 9:09 AM

Reply
28 replies

Mar 19, 2016 11:26 AM in response to Carl Winter

Same issues here. Opening a new Pages document on Mac, then fails to save but the file is instead in iCloud on the web.

Then tyring to opening any other Pages document on Mac's iCloud Drive and it fails.

Even reapplying the home folder permissions to the whole hierarchy didn't succeed.

But: moving a document (using Terminal, not Finder) in a directory external to iCloud Drive allowed to me to open this copy of the document.

Also unchecking iCloud Drive and the re-checking again, de facto redownloading all documents, didn't succeed.

Apr 15, 2016 2:19 AM in response to Ferdball

I have the same issue with numbers, pages, basically any cloud document. In addition, photo stream doesn't update either.

perhaps it's because I leave my iMac on for 3 or 4 days at a time.

If I log out and do a restart, it all works again.

One thing that has been plaguing me since El Capitan is the keyboard. It loses the plot and fills cells with random characters every so often and has to be reconnected.

For a £2500 flagship device it was a poor investment. Everything almost works and that doesn't cut it for me. I never had this problem with my Windows PC. It is my first and last Mac!

the file ... couldn't be opened error (numbers, pages, keynote)

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