Error message; cannot get mail connection to server failed

I keep get an error message when I try to open my email... Cannot get mail, connection to server failed. I haven't made any changes except upgrading. What should I do to fix this?

iPad (4th gen) Wi-Fi, iOS 7.0.4

Posted on Nov 20, 2013 3:19 PM

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Posted on Apr 22, 2014 5:40 AM

Late to the party, but my wife was getting the "Cannot get mail, connection to server failed" error on both iPad and iPhone, but not her Mac. Long story short: she had changed her password on the Mac but not on the mobile devices. No idea why she got the error message instead of "Password Invalid"...that led us down some blind alleys for a bit.

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Error message; cannot get mail connection to server failed

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