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Mistakenly hit forget this device for my Bluetooth hands free now cannot find device

I mistakenly hit forget this device using my Bluetooth hands free. Now I cannot find the device. I tried resetting my phone ... But nothing ... Help?

iPhone 4, iOS 7.0.3

Posted on Nov 23, 2013 3:42 PM

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Posted on Jun 12, 2017 3:44 AM

I have read every word of this thread.

I chose "forget this device" so my UE Roll (AWESOME) portable Bluetooth speaker could pair with someone else's cell phone. Now my iPhone 6s Plus will not recognize or pair with the speaker, when I put the speaker in pairing mode, while the iPhone searches to discover any nearby bluetooth devices.

I tried the suggestion on this thread, holding down the + volume button and the power button for 10 seconds, while in pairing mode, and while not in pairing mode.

I also tried a soft reset. I did the latest update to to OS. I did everything I could think of.

I read in a different thread that when an iPhone refuses to re-discover a Bluetooth device, a hard reset from the Setup menu has to be done to the iPhone, which causes a factory reset (but does not erase any stored data on the iPhone). I also read of people who did such a reset with no results but all the headaches of having to restore personal preferences that get erased.


I appreciate your help so much!

74 replies

Nov 28, 2015 5:45 AM in response to devendra from new delhi

I found when I clicked on forget this device it would remove it from the known list. When I scrolled down I found it in the lower list of newly known but would not connect. I then clicked on forget this device in that list and it disappeared all together. I then turned blue tooth off, placed my hands free in pairing mode and started the blue tooth on my Iphone and guess what, it worked. Had to forget the device twice!

Jun 12, 2017 4:17 AM in response to Justaskosh

I went to the UE Roll app and found FAQs.

I followed directions to do a factory-reset to the UE Roll speaker by 1) turning it on; 2) press and holding the volume (-) symbol and the power button for 10-15 seconds until a tone indicated that the process was complete and the UE Roll switched off; 3) I then turned the UE Roll speaker on and re-paired with the iPhone 6s Plus in the traditional manner, batta-boom!

Jul 12, 2017 7:08 AM in response to Kumar.ashok

Kumar.ashok wrote:


Reset the network settings in iPhone and switch off the Bluetooth hands free, once iPhone restarts then switch on the Bluetooth hands-free then you will be able to discover the Bluetooth hands-free device in iPhone

It's not necessary to reset network settings in most cases. Resetting network settings deletes all saved WiFi passwords. If you have devices linked through an Apple ID, it deletes them on the other devices as well.

Aug 12, 2017 2:44 PM in response to TurkyD

in many forums, apple iphone customers facing issues to reconnect when they accidentally hit forget device. I faced the same issue and contacted apple support. I've was advised to reset network settings but it didn't helped.

Many of the third party bluetooth headsets are not coming in market with 3 buttons - one volume up/down and a power key.

When u hit forget device on yur iphone and the bluetooth headset is not showing up again,

do

1. turn on bluetooth on yur iphone

2. press & hold power on button on yur bluetooth headset

3. press and hold power on and volume down key till you hear 2 beep sounds.

4. Now the device will show up in yur iphone

Aug 13, 2017 4:49 AM in response to hvdspraveen

hvdspraveen wrote:



When u hit forget device on yur iphone and the bluetooth headset is not showing up again,

do

1. turn on bluetooth on yur iphone

2. press & hold power on button on yur bluetooth headset

3. press and hold power on and volume down key till you hear 2 beep sounds.

4. Now the device will show up in yur iphone

These instructions will only work if holding the power button and the volume buttons are the way to put the device into pairing mode. The process is not the same on every pair of headsets or every speaker. For example, many BT devices have a button you press to put them into pairing mode. That is why steps 2 and 3 on your list should read 2) Find the manufacturer's instructions on how to put the device into pairing mode, 3) Put the device into pairing mode by following those instructions.

Aug 13, 2017 8:28 PM in response to TurkyD

I did the exact same thing and I'll I had to do was Hard Reset my phone and I was able to connect to my forgotten Bluetooth device again!

To Hard Reset iPhone 7 and 7 plus: hold down the power button and volume down button at the same thing until it turns off

Below iPhone 7 and 7 plus: hold down power button and home button at the same time until phone turns off

Aug 14, 2017 7:13 AM in response to Community User

Bengaltiger945 wrote:


I did the exact same thing and I'll I had to do was Hard Reset my phone and I was able to connect to my forgotten Bluetooth device again!

To Hard Reset iPhone 7 and 7 plus: hold down the power button and volume down button at the same thing until it turns off

Below iPhone 7 and 7 plus: hold down power button and home button at the same time until phone turns off

The procedure you're describing is called a "forced restart", not a hard reset.

Aug 19, 2017 6:59 PM in response to IdrisSeabright

Thanks for your reply.

Could you pls do the same process on your bluetooth headset ?

Do not do this on iphone.


If yur bluetooth headset has 3 buttons.

Volume up and volume down and power button at center.


Do this on bluetooth headset only.

1. Turn on bluetooth by pressing power button

2. Press and hold on power button and volume down simultaneously, till you hear 2 long beeps.

In some devices, You will notify led light on bluetooth glow in 2 colours

3. Turn off yur bluetooth

4. Turn on bluetooth

5. Now turn on yur bluetooth in iphone

6. You can now see yur bluetooth headset name in yur iphone list

7. Connect it and enjoy.


In case of any help needed in this regard pls reply back.

Aug 19, 2017 7:10 PM in response to hvdspraveen

hvdspraveen wrote:


Thanks for your reply.

Could you pls do the same process on your bluetooth headset ?

Do not do this on iphone.

Uh, why would I need to do that? I know how to put all the BT devices I own in pairing mode.


The instructions you've given for putting a device into pairing mode will not apply to all devices. For example, the speakers I use have a dedicated button to enable pairing. My Amazon Echo does it by voice. And I use AirPods which don't need to have any buttons pushed.

Mistakenly hit forget this device for my Bluetooth hands free now cannot find device

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