You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mistakenly hit forget this device for my Bluetooth hands free now cannot find device

I mistakenly hit forget this device using my Bluetooth hands free. Now I cannot find the device. I tried resetting my phone ... But nothing ... Help?

iPhone 4, iOS 7.0.3

Posted on Nov 23, 2013 3:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2017 3:44 AM

I have read every word of this thread.

I chose "forget this device" so my UE Roll (AWESOME) portable Bluetooth speaker could pair with someone else's cell phone. Now my iPhone 6s Plus will not recognize or pair with the speaker, when I put the speaker in pairing mode, while the iPhone searches to discover any nearby bluetooth devices.

I tried the suggestion on this thread, holding down the + volume button and the power button for 10 seconds, while in pairing mode, and while not in pairing mode.

I also tried a soft reset. I did the latest update to to OS. I did everything I could think of.

I read in a different thread that when an iPhone refuses to re-discover a Bluetooth device, a hard reset from the Setup menu has to be done to the iPhone, which causes a factory reset (but does not erase any stored data on the iPhone). I also read of people who did such a reset with no results but all the headaches of having to restore personal preferences that get erased.


I appreciate your help so much!

74 replies

Nov 19, 2017 4:48 PM in response to Newuser2222

Newuser2222 wrote:


Could you explain how you managed to pair the device to your phone I have wireless headphones that I accidentally did this with and now can’t use them

You need to put the headphones into pairing mode according to the manufacturer's instructions. If you've lost the printed instructions, go to the manufacturer's website and look up the instructions.

Feb 4, 2018 10:18 AM in response to Mdr.1990

Mdr.1990 wrote:


I keep pressing power button and up volume botten at the same time, immediately appeared “pair device” in my phone, some i did it again like a first time.

That only works if that's how you put the device in pairing mode. There is no universal way of doing that. Many of my speakers have a dedicated button. My Amazon Echo uses a voice command.

Mistakenly hit forget this device for my Bluetooth hands free now cannot find device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.