Magic Mouse not working properly

Wow! I have had same problems.

The paper trick worked and also did wifi on/off.

So far so good. Thank you all so much!

No problem after putting some folded paper on top of the batteries and I can use the mouse on any surface - Thank you!! 😁

My symptoms were jerky tracking. Some moments the arrow would move fine, other times slowly, sometimes it would jump. I followed the suggestion from SpiritSeeder and checked the battery compartment. I have not inserted any paper in there yet, but as soon as I touched my batteries, they slid further up into the case, validating his point that they can slip away from the contact points. Once my batteries were pushed properly into place, the mouse arrow is back to blazing speed!

I really feel that the problem is the brand of batteries you are using. They clearly are not fitting properly and any thoughts of packing the gap with paper, tim foil or otherwise, is not the answer. Buy good quality batteries, Duracell, Energiser or Eneloop and your problem should go away. What are you currently using?

I've got standard Energizer batteries in there now. However, this problem actually started after I began using those a few weeks ago. For 2-3 years before that, I was using either Energizer or Duracell rechargeable batteries.

This question is now 2 years old and things may have changed. Write a new question with full details of the problem, what you have done to resolve it and details of your machine, your OS and RAM. These should be in your profile before you start asking questions so that people trying to help you, know about your machine, Not all answers are the same for all Apple products.

Hi

I was having the same issue, and then it hit me. My desk top finish was getting dull and the mouse wasn't working over that area. But would woke over the good finish. So I broke out the pledge and buffed the top and Dang ! It works again. Try it you'll see.

Calvin

Curious solution. Highly polished or glazed surfaces are more likely to confuse the optics in a mouse.

Awesome advice, Mahalo to you it worked! I was about to buy another Magic Mouse as I am so used to the ease. Mahalo!

maria

Thank You

It was only by chance that I figured it out.

I tested other ideas like... putting white paper inside a zip lock bag.

It seems to work well

Another is a mouse pad made of glass.

Something about the light reflecting around the shine.

Hugs

Calvin

I took your advice, cut out some paper, placed it in the battery compartment and the Magic Mouse worked like a charm. Genius idea....I would have never thought of that as I thought the mouse was going bad. Wasted several dollars on new batteries along the way. Thank you and maybe Apple will take notice and do a little engineering on the the battery compartment.

JD

Hi all, I had the same issues and was looking to replace my MM as I was afraid it had serious issues, and once you get used to it, it is awesome.

So I folded paper and tried it. YEAH! That was all I had to do, no foil, nothing else.

But I wonder why Apple has not addressed this design flaw as they are usually so on top of things.

Apple lover

I had the same problem. I cleaned the sensor's little lenses with a Q-tip and it was solved.

Same problem. Mouse has worked fine for several years and started acting up. Did all the recommended fixes, by accident tested it on another machine with similar results to verify it wasn't a software issue. Put in on my dark wood desktop and it worked perfectly, tried it on both a glossy black binder cover and a glossy white binder cover with a color printed page underneath the plastic slip cover of the white one, same perfect results. Makes no sense given it use to work on any surface.

I would really like to know why this problem raises its ugly head after several years of excellent service. Especially since there are no moving parts in this thing. You would think it would last forever....but then Apple couldn't sell us new stuff and pad their pockets....

I am now using my magic mouse with no problems--works like new--but have to use glossy surface....

I'm using the chargeable version of the mouse, and have had it for only a few months. I'm experiencing random lockups where the cursor movement is jittery and extremely sluggish. I've found just changing the surface it's operating on will resolve it, for a while, but then it will revert to the unacceptable performance eventually. If microsofts arc mouse supported touch scrolling, I'd swap it, but alas, it does not.