Previous 1 2 3 Next 38 Replies Latest reply: Aug 11, 2015 10:15 AM by kennypaigow
Spvone Level 1 (0 points)

How does one do this.


iPad (4th gen) Wi-Fi, iOS 7.0.4
  • Level 5 (4,015 points)

    Hey Spvone,

     

     

    Thanks for the question. I understand you need to resume a rental download. To do so, follow these steps:

     

    If your download was interrupted using your iPhone, iPad, or iPod touch

     

    1. From the Home screen, tap the iTunes app.

    2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.

    3. Enter your account name and password if prompted.

    4. Tap the blue download arrow to resume.

     

    If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.

     

    iTunes: How to resume interrupted iTunes Store downloads

    http://support.apple.com/kb/HT1725

     

     

    Thanks,

     

    Matt M.

  • DenverRen Level 1 (0 points)

    "2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads."

     

    What if the Downloads icon isn't showing up in my iPad's iTunes app anymore?  The last icon is now Purchased.  I've tried signing out/in, tapping the cloud again in the corner of my rental, but I'm trapped in this loop without my rental.  *****. :/

  • Pausdrays Level 1 (0 points)

    Good question and I need the answer to this too. There is no 'Downloads' so saying go to Downloads is no help at all.

  • benrk Level 1 (0 points)

    Same here, how do I manage itunes downloads on iOS7? Seems there's a systemic error, the downloads button only shows if there is a download pending & no problem with it, if there actually is a problem that requires you to manage, the button is not there, Apple support please help!

  • converge_br Level 1 (0 points)

    You can fix it on iTunes through (Loja/Buscar Transferências Disponíveis) / (Store / Find Available Downloads) and download the app on iPad/iPhone again.

    itunes.jpg

  • nadworks Level 1 (0 points)

    None of this helps.

     

    I have rentals that didn't complete (enough space on my iPad). The "Rentals" tab says "Go to Downloads to manage your downloads" - there is no such "Downloads" link/tab/icon on iTunes or anywhere else. Cannot download onto my computer's iTunes as it's nothing is showing under available downloads. No rentals either. But checking my billing history shows me that I have well been charged for the movies.

     

    ***, Apple???

  • Donkey23 Level 1 (0 points)

    Ya this is complete garbage renting a movie on my iPad shouldn't involve me having to scroll through forums to figure out how to watch it.  As far as I can tell there is no fix for this problem signing in and out didn't work for me, I'm stuck waiting for a response in 48 hours with my 24 hour rental.  Brilliant !!

  • Changemaker Level 1 (0 points)

    I too am cranky about this! what a load of hassle for no rental. I am finding most apple interfaces culturally manipulative and deadended. A limited set of options, a series of technical hurdles to get anywhere and ensuing insecurity about the bankable future of any purchases made through these thoroughly confounding 'shopfronts' BAHHH!

  • gretchen16 Level 1 (0 points)

    Did anyone ever find a solution to this????  Having the same problem....where the heck is "downloads" on my ipad?  Please help!

  • 12thMan Level 1 (0 points)

    I am also looking for the same solution to this. Where is this so called "Downloads" button on the iPAD Apple??? And as stated above, renting a 24 hour movie that then takes you 48 hours to get a support response is my definition of insane. Huge thumbs down on this one and I am usually a very big Apple fan.

     

    So, if someone from Apple could take a moment out of there day to reply to us I think it would go a long way here.................

  • gengegeren Level 1 (50 points)

    sign out of your account by going to :

     

    Settings > iTunes Store & App Store> tap Apple ID then tap Sign out.

    then sign in wiht yoru account again.

     

    Go back to the store and you should the see Downloads beside the purchased tab.

  • gengegeren Level 1 (50 points)

    The 24 and 48 will only start if you play the movie. If you havent play or downlaoded the rental, you still have 30 days

  • Simplicityinsight Level 1 (0 points)

    Same problem, can't believe apple would let this go to a common problem! What is going on?

    Help anyone.

    Tried what has been suggested and still doesn't work...

  • Rccola_ch Level 1 (0 points)

    I am having the exact same issue. Rented a movie. Took like an hour and half to download. I went to watch it in my videos and  when I click watch it says I have rented this video but have not downloaded it. Go to downloads to manage. I have tried all the suggestions but nothing works.

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