Cant download apps, it says that i need to update my billing information, but the information is up to date. When i re input the info it says there is a problem with the last purchase. I can't upgrade anything, or even update apps. Free ones or otherwise.

That's not true..If you owed a previous bill it would tell you that you have a previous billing problem. By giving you a bogus answer that their way of trying to help when all they want is your information. There is some kind of stat they are getting out of this for sure. Their site will tell you that we need that info because the out of country app developers need it. But you can get the same exact apps from android without any type of billing info at all as long as the apps and updates are free. It doesn't even come up at all when getting a free app or update..I cannot believe that Apple is doing this to their customers.Its so frustrating. I have been with them for the past six years and I am switching to the Samsung Galaxy when I update this year..

Cheikhwane wrote:

Someone is charging me fees on purchase of 10 dollars

By rebel phone of 6.24 on the same I am disputing those charges twice

Expect to get a credit from Apple of 12.45

This is a user-to-user forum. No one here is going to give you a refund. Start here:

Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support

My iPad trusted phone number add but maybe 5 hours not continue, pls see photo, what can I do pls help me. My iPhone 5 @ iPod I need upgrade, what happened I don't know, changed payment & county publam and download publam pls help me.
[Image Edited by Host to Remove Personal Information]

2nd request . I can not update any of my apps because it asks me to update my card info . My card info is corrrct and I have not purchased anything in months. Again 2nd request . This has been going on for months . Very annoying . Best regards Ms. F . Polce

Ok so this is what I've tried:

* sign in

* chose none for billing info

* taken back to sign in, so signed in again

* chose none for billing info again

* taken back to sign in, signed in again

* entered my credit card details, and given error saying the information is wrong

~ I don't owe anything, anything purchased is straight out of the card, not invoiced

~ My card details are valid, with money in it

Considering there are more than 1k people having the same problem, makes me wonder if it's some software issue... that we may be able to take to a specialist, because nobody here seems to know 😟. Good luck everyone

How I got around the problem, was to make a new paypal. By entering my card as a credit card, it came up with an error saying no valid card type. To the side, where it shows an avatar of what type the card is, the avatar disappeared upon entering the last number.

A bit of a weird solution, but a solution all the same. Only queries I have, is why the last app I purchased showed up in my email, even though it was deducted earlier. Why are others having this problem when they have not purchased this? Finally, why are we not given a notice saying we have 'x' owing on the account?

So as others have said, change your payment details to something valid. If you believe you do not owe anything, or believe you have a charge that shouldn't be there, call them.

http://www.macworld.com/article/2140066/how-to-get-an-app-store-refund-for-kids- accidental-in-app-purchases.html

^ this is a common (unfortunate) problem with me. Hope it helps someone

I never tell you I couldn't update I didn't purchase purchase the app sink me they make me an offer and I never agree to do so thanks god I delete the app it will never happen again thanks for your cooperation

cheikh wane

Iv tried adding a card that has money in it but it is saying that "this card has been declined" Iv been having this problem for 5 weeks now and I don't know what to do cause I can't update or get new apps

I've tried that multiple times for free apps and even updates and it still doesn't work. Please can someone help me out. This is getting really annoying. It's been happening for about a month now. Argh ♂😭

Hi I have the same exact problem from a free trial I had but cancelled and still got hit with charges. I called apple and you can either do that or look up how to see all purchases on your phone so you know exactly what one is causing the problem then you have to pay it and get ahold of apple and dispute the charge if you didn't actually do it. After that they will refund every dollar back to you and your phone would be fine I was going to reboot my entire phone because then it would be a new user account but didn't wanna go through all that. I hope this helps you.

I have changed my billing info to None however remain unable to download free apps or ibooks. I tried updating by billing info, however recieved a new message saying that I had an "Invalid Payment Method"

cancelled first your itunes membership then changed billing countries. update billing info is caused by our previous downloads and purchased was succesful but apple cant charged our cards cause it was declined... so pay it or cancelled all purchasing downloads

There is a lot of problem with the billing.Its been a long time but the problem is not solved yet.Even when the bank details are correct also,the money is getting deducted and it is showing that there is problem with the billing details.And I cannot understand whom to contact regarding the balance deduction of multiple times from the bank account.We trust apple alot,that is the reason only we give the bank details multiple times even there are such issues going through.But this is not the way and APPLE should definitely go through this,fix this and save it customers.

Fischerjen1 wrote:

Maybe Apple needs to give us an answer that actually fixes the issues and not give suggestions that DONT work!!

This is a user-to-user technical support forum. Apple's participation here is minimal. Use the Contact Support link at the top right of every page of these forums if you want to speak to Apple.

What can I do if there is no button that says NONE in the billing info? My phone will not update my apps that were free without billing information. I know people that can download their free apps without it asking for billing information.