Can anyone help me out? Prease?
iPod touch, iOS 6.1.5
That's not true..If you owed a previous bill it would tell you that you have a previous billing problem. By giving you a bogus answer that their way of trying to help when all they want is your information. There is some kind of stat they are getting out of this for sure. Their site will tell you that we need that info because the out of country app developers need it. But you can get the same exact apps from android without any type of billing info at all as long as the apps and updates are free. It doesn't even come up at all when getting a free app or update..I cannot believe that Apple is doing this to their customers.Its so frustrating. I have been with them for the past six years and I am switching to the Samsung Galaxy when I update this year..
ericfromsellersville wrote:
No one can tell you what Apple said because whomever is moderating comments is removing the answers. You have to contact Apple yourself.
Posts are only removed if they violate the Terms of Use. Answers from Apple Support are not going to violate them. I don't need to contact Apple as I am not having this problem.
Mines doing the same !
Can't update, entered billing info over and over, have never purchased anything so don't owe any money, and I still can't update !
Someone must know how to solve this, it's getting rediculous now 😡😡😡
Apple I did everything you said it still requires me to update info when I try installing a app a verification message pops up I signed & updated the info but still will not let me what do I do please help
Exact same thing is happening to mine, even when I select “none” it doesn’t do anything, it’s telling me to sign in over and over again . Every time I keep trying, it said there’s a billing issue. I’ve tried everything to fix it, it’s so frustrating m! I am so close to switching back to android . If you find a way to fix it please let me know, and I’ll do the same. Thank you ...
Jenn.jones.xo wrote:
It really is ridiculous. Mine is doing the same exact thing. I’ve tried everything from looking at YouTube videos to getting help on Google... so now I’m over here .
How about actually contacting Apple? Use the Contact Support link at the top right of every page in these forums.
Unfortunately you must clear out the owes balance before you can “purchase” anymore Apps
Even if they’re free. I tunes chat support can’t assist you in this matter either. Thy can’t cancel the order (or won’t) regardless you must pay the order then cancel the subscription then contact iTunes “support “ thy can then refund the money
Sorry but that is the only solution. Unless someone found a way around it
It doesn’t work at all and I still have to type in my Apple ID.this is really annoying the fact that I’m just trying to download and update free apps and this problem won’t go away.really really frutrating
So u mean to tell me that I have to pay for my Apple Music to download an app. So what if I didn’t have Apple Music at all? Would buying an Apple Music subscription be a requirement to download apps? If so then Apple ***** as a company.
What if I buy a gift card would that fix it
My iPad trusted phone number added but not continue pls help me
I selected “none” and it still says to check billing information every time
Mine does that to I put it on none but it still says billing problem or say problem with last purchase and I didn’t purchase anything
I’ve tried and tried it doesn’t work for me as well help and fix this apple
Here's how to fix this:
1. Open App Store
2. Find a free app
3. Tap free followed by install app
4. It will give you a message saying payment info required
5. Tap continue
6. Under payment type, select none
7. Tap done, and then again
Cant download apps, it says that i need to update my billing information, but the information is up to date. When i re input the info it says there is a problem with the last purchase. I can't upgrade anything, or even update apps. Free ones or otherwise.
