Bose Sound Docks are no longer compatible with Apple iPhones or iPods?

I have an update. 2 weeks ago I called Bose regarding the issue I had my the IPhone 5 not charging on the Bose Sound dock.

Bose reported the issue to Apple

Last two or 3 evenings Sound Dock now plays music and charges phone

Thank you Bose

Hi one and all. I see a lot of you had problems with 4th gen updates or fourth gen devices on the Bose docking station. I don't have a fix but I do have an answer. It was not just Bose that had the issue it was all third party docks. Anyone who bought a docking station that was apple certified but not apples own brand found fourh gen updates or hardware were not supported. I quite hacked of myself about this has I had not long bought my docking station. I got round it though. I bought a special dock adaptor made by Scosche called the passport and it some how allowes the device to charge and play. It cost £39 at the time and was worth it not to have to ditch my dock. This going back a few years now and I don't know if these adaptors are still available. Hope this helps or solve current issues.

Scosche still sells device,

Link is at botton. Nothing for I phone 5 yet. My i phone 5 does not charge again with Bose sound dock

I reached out to Scosche on this matter and there has been no response.

Apple has stopped selling Bose products.

http://www.scosche.com/car-audio/charging-adapter-for-ipod-iphone

i just upgraded to an iPhone 6 and now my phone will not connect via bluetooth to my bose speaker. please advise. I'm not sure how to even upgrade the speaker.... i have never connected it to a computer and am not sure where those cords would be, but would this help? i keep trying to sync my phone to latest iTunes upgrades but nothing has helped. would sure love apple to stop upgrading everything every few days. it has gotten completely out of control. nothing works anymore.

CasMacC, I chose your post to reply to even though it's rather old now because of one line in particular, the one that makes reference to "suggested the repair would also as an update 'charge' the iPod."

There seem to be multiple issues in this thread as a whole.

1) Devices that are no longer supported by the Bose Dock.

2) Devices that play but won't charge.

3) Devices that will sometimes work if manipulated in a certain way.

I've just had some experience with option 2.

A Bose SoundDock (I think it's a version 1) came in for repair with mechanical damage to the connector. Fortunately the damage was to the outside of the socket, not the contacts, and I was able to straighten it up and now it holds the iPod snugly and the iPod plays. But not for long! To cut a very long story short, I eventually realised the dock was not charging the iPod, an Apple MC688.

The store I'm doing this job for had an abandoned Sounddock repair sitting in their storeroom. I used this to check the iPod and it played AND charged the iPod. Same model dock, same model iPod - in fact exact same iPod. So what changed?

Well, I opened the unit that had been repaired by Bose (2 years ago) and it has a completely reworked 'control' module inside it. This module houses amongst other things, the regulators and 'charge' circuitry. I went a step further and recorded all the voltages on the 24 conductor flat-foil cable linking the module and the PCB holding the iPod. Whilst some of the voltages are identical - in value and pin sequence, others are not! For example pins 24, 23, 22, and 21 are all grounded in version 1. Version 2 sees pin 21 carrying 3.3v. Software cannot do this! Only a hardware change. I also happened to have a control module from a scrap unit, identical in every way to the non-charging unit. It's voltages mirrored the other non-charging unit pin for pin. Now it's possible that both units 'failed' in exactly the same way but, well..., it's less likely.

All this to say it rather looks like iPod 'technology' changed at some point and in the case of the Bose Sounddock, changes were made to support the new 'configuration', for want of a better word.

What can we learn from this? There isn't too much you can do about the hardware side of things. If someone is kind enough to give you an iPod as a present there's always a chance new stuff won't work with old. But firmware....if it works, leave it alone! I've only ever done one OS update on my iPad and it lost a whole chunk of functionality as a result of it. Yes, the buttons do look nicer but I'd rather have full functionality.

Yes! The cool stream Bluetooth adapter works flawlessly! I tried everything. It's the only thing that worked. $29 on Amazon. The cool stream duo probably works, too, but I just use the original cool stream. works for iPads and laptops, too. No scoche adapter required.

http://www.macworld.com/article/1156249/old_speakers_new_ipod_ipad_iphone.htmlu

this article which is 5 years old sums it up. Thanks Apple!!! I wonder if Beats by Dr Dre will have this problem? Probably not since Apple bought the company.

My remote battery died years ago, but so did the need for the remote. You can control volume and channels from your iPod, so why would you need the remote? My guess is that the Bose remote will still let you control volume, but that's probably it. You can always ship it back if you have prime and the cool stream doesn't satisfy. I was blown away by it. Sometimes it takes a few seconds to get going. It will skip like it's searching for a signal before locking on after 20 seconds. Other than that, it's great. It's good up to about 30 feet before losing the sigoal. I usually just leave my iPhone next to the Bose or bring it to the dinner table to control Pandora.

I Have Bose portable sound dock. Works fine with iPod 4th gen,running OS 6.1.5. Occasionally I get messages that it's not compatible ., but I ignore it the device charges and plays most times, but I might have to reseat it. It works fine with iPhone 4s running OS 7. Just tried to use it with iPhone 6 running OS 8.1.2, using a audio cable plugging it in to headphone jack and into back of Bose dock and it doesn't work! Unplug iPhone 6. & plug in iPod touch v4 and it works fine. This is definitely an iOS issue. Totally stinks!

I'm having this issue now. The iPod Touch 4th won't play through the Bose dock. My iPod Nano plays fine through it. But the iPod Touch running 6.1.6 will not. I've done the instruction by Jagg to restore to factory theough iTunes on my computer and still nothing. I even did it oncd without syncing any music just to see if iTunes samples would play or Pandora...nothing. It charges the Touch without any problem. Just won't play anything anymore. Did I miss another fix or idea to get the Touch playing again?

update, I tried my iPhone 6+ with the 30 pin to Lighting adapter and the Bose plays perfectly. Plays the iPod Nano perfectly. Just won't play my iPod Touch at all. The iPhone 6+ is running iOS 8.3.

update, I decided to try my iPod Gen 1 that used to work and it will not either. It's as though this Bose has something against iPod Touch. This one is running iOS 3.1.3.

hi there...

i had the same thing happen here. i went through all of the reconfiguring & nothing.

WHAT DID CHANGE, is that i took the battery off of the sound dock, waited 10 seconds, then put it back on, put my nano on it, & it started

working.

weird, but i thought i'd share if it helps any.

me.... FINALLY enjoying the sound dock again.

good luck everyone. (may life be as easy to hack 🙂)

update, I used an old iPhone 3GS and an iPhone 4 on the Bose SoundDock II and both worked just fine. Pandora, iTunes Radio and iTunes connecting to my home network to play music from my mac mini all play fine. The iPod Touch, still won't play a thing. I don't get it. There is definitely something that the Bose has against the iPod Touch or something the Touch has against the Bose. I'm not sure which but I'd like to know why. I'd really like to use the iPod Touch on the SoundDock as planned.

I have a orbitsound T12 soundbar, no issues however for the last 6 mths my iPhone won't play (as per above, no sound through the bar only sound from iPhone speakers, new IOS 9 update, still no joy.

WIfe iPhone with IOS 7.1.2 works fine along with I touch.

Reading a few forums, it looks like a software issue, when is this going to be fixed, it's bloody annoying.

Help please Apple.

My iPhone 6S was working fine in Bose Sounddock III until I updated to iOS 9.2.1 - now it charges but no sound through dock. Have tried turning off phone and dock and rebooting but no luck. Worked fine with iOS 9.2. Wife's iPhone6 runs iOS 9.1 and is still playing fine on dock. I won't be upgrading the software on that. Unfortunately all of my songs are on my iPhone! So frustrating!!

iPod touch 4 has Bluetooth. Probably should upgrade to iPod touch 6 or 7 whatever the newest one is. Get yourself a 30 pin to lightning adapter to plug into the port on the new iPods. You will have relatively new software that may just need 1 or 2 iOS updates once you set it up.