MacBook Pro Retina, 15-inch Late 2013, 10.9, unsystematic freeze/hang/unresponsiveness

I have also been encountering this issue with my MacBook Pro Retina (2013). It's impossible to share my screen on Skype without my computer freezing. I've also had issues with sharing screen on GoToMeeting. Hope Apple looks into this!

Interesting. Works for me when frozen. Note that I'm doing so on the built-in keyboard if that's important.

Re your earlier post...On the one hand it's clear they still haven't fixed it, but on the other at least I don't have to keep wasting my time by posting them sysdiagnose's if they are asking for core dumps now.

That core dump stuff sounds like a crapshot in anything but a replicable dev situation. Hope you have luck though.

As a side-note, I've had 3 failures the past 3 days. I fear it won't improve things, but I may try getting them to replace the laptop.

Update: Apple are working on a fix (at least to the one I reported - Bug ID 15656560)

Just thought i would add my 2 pence, even though it is exactly the same screen freeze/audio playing issue we are all experiencing. My rMBP was originally getting Kernal Panics, where i could view a crash log. All fingers apperaed to be pointing at the GPU (Nvidia GT 650M) which was always visable in the crash logs. This quickly progressed into complete screen freezes. They are very few and far between, but still really annoying for a top-end MBP. I performed some extended testing myself, which revealed an SSD issue, so i took it to the genius bar and they replaced the sandisk for a samsung. The machine has been running fine for a couple of weeks, untill i got another screen freeze today. It mainly happens while i am doing some sort of rendering task inside an adobe programme, although i am fairly sure it is GPU based and not software as it has occured whilst not having any of these apps open! I really hope they find a fix for this soon, its like treading on eggshells. And for nearly 3grand, i expect this laptop to be bomb-proof.

Retina, 15-inch, Early 2013

Processor 2.7 GHz Intel Core i7

Memory 16 GB 1600 MHz DDR3

Graphics NVIDIA GeForce GT 650M 1024 MB

Today my Macbook pro Retina 13 inch (early 2013) freezed two times. I think it is not related to the NVidia GPU because this model does not have it. It has only the Intel integrated GPU.

I can't confirm the music keeps playing because I was't listening any music from the laptop when both freezes ocurred. The computer just stopped responding to any interaction with the touchpad and keyboard, the screen freezed (no flickering nor black lines) and when closing the lid the screen kept on, it did not turn off.

The only way is long pressing the power button until it turns off.

This laptop had not freezed like this for the last 6 months, and today it did it twice.

It is up to date with the software, that is, OS X 10.9.2.

My MBP 15 Late 2013 has frozen a few times now also. I had to reinstall Mac OSX last week after a freeze caused issues where I could no longer boot into the OS. Still, it just froze on me again this morning just doing some web research using FireFox 29.0.1. My previous freeze before this was just playing YouTube videos in Safari.

I am very concerned and upset with this problem also. I use my laptop all day every day as I am a software developer doing iOS and Android development on this laptop.

So, reinstalling OSX did not solve anything. I am OSX 10.9.2

Are you using using hardware accelleration in Firefox?

I have a late 2013 MBP 15" retina, Intel integrated video only. In the first 8 weeks I had about 2 freezes per week, most (maybe all) while browsing in FF. (first magic mouse (bluetooth?) would stop, a few seconds later trackpad also). No problem running CPU-intensive applications for days.

I remembered I enabled Hardware accelleration in FF, and have seen no freezes for the last 4 weeks since I turned HW accelleration off again in FF.

I updated FF from 29.0.0 to 29.0.1 just yesterday.

I really need a solution to this problem. My MBP Retina (mid 2012, amongst the first ones) has frozen twice today. And 5 times this week. Am worried, the frequency is increasing.

Apple, please get us an update asap.

6 months now and no fix for a critical issue that loses work for users who've paid the most. Bit sad.

Anyway, inspired by the above points I've turned off all hardware acceleration in Chrome. Will let you know how it goes.

I have been avoiding using any browsing in the OS X. Instead I do all the browsing activity in a VM (Windows 7!). Haven't had a freeze since.

• Replacing you're MBP won't work, did that.
• Resetting or reinstalling the OS X won't work, did all of that looked for every possible solution.
• Posting on this forum, won't work, I only received accusations of ranting and trolling. Probably I am supposed to be just grateful to be allowed to spend large amounts of money on Apple products.
• Contacting Apple won't work. They don't even respond to bug reports.

So, the only solution to the freeze problem is: Use Windows, a lot more stable.

Shame on you Apple, I won't be buying any more products that easil and I used to be a very enthousiastic early adaptor of Apple products.

No such issues here, so it's certainly not universal to all configs.

So? Just because you don't experience this problem we should keep our mouth shut and stop complaining about it? How does you're comment contribute to this problem? And of course if every single MBP Retina would freeze constantly, Apple would do something about it, who would buy there machines?

The point is that given the prize and reputation of a MBP these problems should not occur, or at least should be resolved swiftly. I spend 6000 euro's!! on two MBPs both of which have the instant freeze problem, I bought the second one assuming it to be a hardware problem as I was told so. I am mad as ****.

Halcwb - did you migrate a profile to both machines? The same profile?