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Youtube page not loading properly in Safari.

Hi, for some reason the youtube page/website is not loading properly in Safari. The thumbnails of videos do not appear; the comments under the videos never finishes loading; and some of the buttons/links (i.e. load more, show more, etc.) do not work. The videos play normally though. Also, when using google chrome, everything loads properly. I've already deleted browsing history and reset Safari but it still won't work. Please help me out. It's really annoying not able to see the thumbnails and read the comments.

MacBook Air, OS X Mavericks (10.9)

Posted on Dec 5, 2013 5:31 AM

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Posted on Dec 5, 2013 11:25 AM

From your Safari menu bar click Safari > Preferences then select the Privacy tab.


Click: Remove All Website Data


Now empty the Safari cache.



From your Safari menu bar click Safari > Preferences then select the Advanced tab.


Select: Show Develop menu in menu bar


Now click Develop from the menu bar. From the drop down menu click Empty Caches.



Quit and relaunch Safari. Try the YouTube page.

27 replies

May 11, 2014 12:57 PM in response to riqiv

>>So what exactly does changing the User Agent to IE9 do?


It just means that for the one tab you make the change in, Safari sends a different 'identifier' to any website.

In this case, it makes youtube send different code,w hich actually works (or does for now).


>>Is there a noticable deletarious effect to Safari's performance?

None that I saw; but on different sites... it's possible. It doesn't affect the way Safari runs though, just prompts some sites to send different code or content.

May 12, 2014 10:46 AM in response to sra1691

SOLUTION!!!


Just got off phone with Apple care tech support and arrived at a solution without having to upgrade to Maverick.

Download Google Chrome. YouTube still works with that browser. Keep Chrome icon in dock and just remember to use it when you wish to open YouTube pages.

Not as convenient as having Safari open but it's better than the drastic move of Maverick upgrade.

Hope this helps.


https://www.google.com/chrome/browser/

Mar 14, 2016 5:22 AM in response to sra1691

This still sometimes happens to me. What helps is: CMD-ALT-E (Empty caches. You may have to enable Developer preference for this, I'm not sure).


If that alone doesn't fix it, go to Safari's Preferences (CMD-,) / Privacy tab / click the [Details…] button. You now see a list of cookies. Type 'youtube' in the search marquee and hit enter. A few youtube cookies are shown. Select them and click [remove] or delete or whatever it's called in English.


Close the panel again and reload the page. I have to do this every two months or so. The only downside is that you have to login to youtube again.

Youtube page not loading properly in Safari.

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