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Level 1

5 points

Wifi does not work correctly on iPad Mini w/ Retina display

I've found that Wifi does not work properly on the iPad mini w/ Retina display.

Some background: I own three iPads (iPad mini w/ retina display, iPad mini, and iPad 3rd gen), an iPod touch 5th gen, and a Macbook Air, and use them all frequently with my pocket Wifi router.

None of them exhibit any Wifi problems whatsoever except for my iPad mini w/ retina display.

Here are the details:

In the middle of using Wifi with my pocket Wifi router, the Wifi connection will abrubptly drop, then reconnect. After the Wifi reconnects, it is no longer able to connect to the internet (even though Wifi itself is connected).
Once the iPad mini w/ retina display's Wifi gets into this state, the following may or may not restore WiFi temporarily:
1. Restart the device
2. Reset network settings
Yet, even if connectevitiy is restored, the problem will happen again within minutes.
When the iPad mini w/ retina display gets into this state, the Wifi on my iPod touch, other iPads, and on my Macbook Air work perfectly fine, so I know the problem is not with my Wifi device or it's connection, but specifically with the iPad mini w/ retina display

Note:

The iPad mini w/ retina display never has any issues with my home or work Wifi networks. The problem only happens when connected to my pocket Wifi device. Yet, all of my other iOS devices and my MacBook Air work perfectly with my pocket Wifi device, therefore I know the problem is not with the pocket Wifi device, but with the iPad mini with retina display.

Solutions:

Resetting the iPad mini w/ retina display to factory settings does not solve the problem
Resetting network settings on the iPad mini w/ retina display does not solve the problem
I have even replaced my original iPad mini w/ retina and got a new one. Yet, the new device exhibits the exact same behavior as the original device.

Conclusion:

I know this is not a hardware problem (since it happened with both my original as well as replacement device).
I know this is not a problem with my pocket WiFi router, since it works perfectly with all of my other iOS devices and MacBook Air.
Therefore, this must be a software / firmware bug with the iPad mini w/ retina display. Apple will need to fix this in a future software update.

Has anyone else seen this problem?

iPad mini Wi-Fi, iOS 7.0.4

Posted on Dec 10, 2013 1:44 AM

34 replies

Ikeeiie

Level 1

0 points

May 10, 2014 8:51 AM in response to Viper320

I bought a new iPad mini retina about 4 month's ago and gave my first ipad mini to my roommate. That being said my old ipad worked awesome and still does . My new iPad mini retina wifi doesn't work right and drops out all the time and really driving me nutts wish they would find a fix for this I paid a lot for this ipad and exspect it to work :-(((((

May 29, 2014 1:38 PM in response to Ikeeiie

Please tell me Apple read these posts and concerns. This is the exact reason I left android based phones.; unresolved problems. I expect to buy a product that works great (as advertised) and I certainly expected better from Apple, having said that. I trust apple and would never go back to android devices. Will say though my Samsung Galaxy Note 10.1 is much quicker than this Day old iPad Mini? What gives? Apple, I love you, but please sort this out!

Thanks

Jun 10, 2014 1:35 AM in response to iSebastian-1

Am on holiday, and have taken my iPad mini, iPad and iPhone. Staying in a holiday let and connecting onto a guest WiFI network - what is weird is that I can connect all devices downstairs but upstairs my iPad mini cannot even see the WiFi but which shows good strength and readily connects using my other devices.

Ergo: not a router problem and purely something to do with the iPad mini. Hence an Apple software problem.

Jun 26, 2014 9:58 AM in response to Viper320

Changing search domain name may solve the problem.

Wifi does not work correctly on iPad Mini w/ Retina display