Retina Macbook Pro with Mavericks freezes

If you make a backup with time machine you could try reinstalling the OS and if it doesn't go right back to where you were fairly easily.

I also was having random freezes until I removed all non-native screensavers.

Wow this is weird...The only real thing we have in common are the freezing and the operating system.

If it were me, I'd get rid of Mavericks as quickly as you can, and return to the enjoyable experience you were having before you installed it.

The exception being if there is some specific feature of Mavericks which you find to be essential.

If there is some specific feature of Mavericks that is worth lots of crashes, spending a ton of time investigating and researching, talking to Apple over and over and posting questions here on their forum etc, I don't know what that feature is. Perhaps someone else does.

First, an update on troubleshooting I have tried. I refer you to page 2 of this thread for my system specificiations.

1. I have tried the Apple Diagnostics Test that involves holding down the D key before boot time. Reports an all-clear, "no issues found" code.

2. I have tried repairing disk permissions using Disk Utility. Some permisisons related to iBooks were fixed.

3. I have tried verifying the disk using Disk Utility. Disk checks out just fine.

4. I have talked to Apple Care support online. They suggested clearing the SMC and the PRAM. They also suggested working in Safe Mode to see if the problem recurs. I tried the first. The second is unfeasiable since the problem occurs randomly once or twice per week, and I can't afford to be in safe-mode for that long. If anyone is experiencing these very specific types of system freezes (described on page 2 and page 1 of this thread), would you try running only in safe-mode for a week or two? The idea behind using safe mode, the Apple rep described, is to see if it's an Apple software problem or a third-party software problem.

After these steps, I have still experienced a very specific type of freeze (NOT a kernel panic, NOT an instantaneous system-wide unresponsive lock-up) as I described on page two of this discussion, as well as described by russiansergey19.

Reply to Ron P.: I do not have any non-native screensavers installed.

Reply to Kate_Mac: I cannot downgrade from Mavericks, since my computer is a late-2013 Retina Macbook Pro that came with Mavericks pre-installed (cannot downgrade from Mavericks: https://discussions.apple.com/thread/5506824). Besides, since it's a laptop, the extra battery life from Mavericks is very useful. See page two of this discussion for my system specs.

If the problem persists, the next step will be to borrow a temporary computer from a friend in order to enable me to bring my laptop to the Genius Bar for repair.

I have this exact same issue. Have had it from day one I got my rMBP but I got worse a few weeks ago. Before it was weekly crashed, which became daily crashes, usually around 6-10pm after a day of normal use.

First I tried was to get rid of flash since it seemed to happen whenever I watched clips on internet. Didnt help. Then I tried switching from Chrome to Safari and I'll be ****** my computer havn't crashed yet.

Weird that Apple doesn't seem to care. Shouldn't be that hard to check some logs right?

I have also the same issue. It comes ones or twice a week. Everything just freezes. I use Safari.

I also have the exact same issue with my late 2013 MBP. Unfortunately I don't live near an Apple Store. The laptop is becoming rather useless to me in this state. It froze up during a presentation in front of about 800 people. Luckily it reboots quickly and I knew to do it immediately. Waiting 15 minutes would not have been an issue.

Completely random beach balls, it could be using any of the various applications and is not reliably reproducable.

Very frustrating!

Hello HeinzKabutz,

Welcome to the the frozen mac support group. We all feel your pain. You are safe here among friends.

LoL ...sorry, but this need to be made into a parody video, people suffering form random beachballs and freezes. I got both today.

Sometimes I can wait 20 minutes and it goes back to normal. Usually I hit the button as you did. You might want to get a pc for your future presentations (did I actually just say that after suffering with PC's for ever?).

Maybe 10.9.3 will be the magic update...sigh...

Besides the public beach ball freeze during a keynote presentation, it also crashed whilst giving a webinar to a few hundred people around the world - and as a result lost the recording!

A question for my fellow sufferers - do any of you use Backblaze? I had some large files that were waiting to be backed up yesterday and beach ball kept on appearing. But then I deleted them and since then, I've not had another freeze.

I too have battled this freeze issue 6 months plus. Worst part is I bought the machine to play music on and it can never be used for that the way it freezes. Apple in India has done 2 new logic boards and a top case and the problem still persists. Ive seen that it has no determining factors that I can tell. Sometimes a freeze happens moments after starting and sometimes not for days. Sometimes with USB's plugged in and other times without. I hope a solution is worked out or that our comps are replaced. Apple seems to be moving more and more to Retinas and these seem to be the ones with the most issues

Hi all,

I have been struggling with the same problem as all of you. I ran into this tread (*), explaining that there is an incompatibility between Mavericks (in particular when running the TimeMachine) and Sophos 8 or 9. Disabling the on-access/live scanning solved the problem for me. Hope this helps.

--Christos

(*) http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/Sophos-9-causes-Ma vericks-to-freeze/td-p/14893

I am runing TimeMachine but not Sophus. We got a new update now. No crash after that here sofar