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App updates are not showing up in iTunes

I have a notification of 14 apps for updating on my iPad and 15 apps on my iPhone. Yet, nothing is appearing in iTunes on my MacBook Pro / OS 10.9. No matter how often I click "Check for Updates", I am told that there are no updates available for my library. When I check the version numbers of the apps in my iTunes that appear on my iPad & iPhone, they are a version below what is available.


This has only started happening in the last couple of days.

iTunes-OTHER, OS X Mavericks (10.9)

Posted on Dec 13, 2013 4:52 PM

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Question marked as Top-ranking reply

Posted on Dec 13, 2013 7:33 PM

I have the same problem; on my ipad it says there are updates available for some of my apps, but they're not showing up on my itunes.

210 replies

Dec 16, 2013 10:55 AM in response to tetherballpro

Actually it appears that problem is more serious than first suspected. Not only will iTunes not update apps but also it will not sync new apps from iPhone. Connecting iPhone to iTunes appears to try to sync but never finishes and apps which show up on iPhone screens on the right side do NOT appear on the list on the left side. Looks like some kind of major bug in iTunes.

Dec 16, 2013 11:57 AM in response to TheYodaMac

nope, it also hits folks who have just one account, just back from an hour with apple support on the phone, they were blissfully unaware of the problem, level 1 support was no help at all, level 2 ... a bit better, but by the low standards of level 1, that's not truly an improvement ... I wanted to point out to the guy that there's a report on this problem on www.tuaw.com today, alas, he told me: we cant access the internet ... lalala

Dec 16, 2013 12:00 PM in response to tetherballpro

Another "same here" - glad it's not just me with a weird config.


OS X 10.8.5 on Mac Mini mid 2011, iTunes 11.1.3.

Australian store.


Last week I turned on the various Automatic Downloads options under Store Preferences in iTunes, and then this week I was wondering why there were no updates. Sounds like it's unrelated, but just throwing it out there.

Dec 16, 2013 3:14 PM in response to tetherballpro

Same problem here with both a Windows Vista and Windows 7 system. I've seen this problem since last Friday. I did notice that if I select an app in the iTunes store that my IOS devices say have an update, and say to download it from the store, the first attemp results in "We could not complete your iTuners store request. An unknown error occured (-45054)", but if I try it again it works the second time.

App updates are not showing up in iTunes

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