PDF displays fine, but prints garbage
I'm stumped on this one... I've been using MacOS X since the Public Beta came out in 2000, and I've never run into anything like this when working with PDF files.
My Natural Gas provider - Atmos Energy - allows me to download PDF copies of old statements from their website. The PDF downloads as expected, opens in Preview without any issues, and displays the statement perfectly.
Then I print the PDF to my Lexmark X546dtn color laser. It prints out, but all of the account-specific text has been replaced with garbled ASCII characters. The overall structure of the statement prints correctly (lines, shapes, logos, etc) as does the generic text that they include as information for every customer (i.e. Call us immediately if you smell gas). But everything else is complete garbage.
A couple of examples... (Visible on Screen -> What's Printed Instead):
PREVIOUS BALANCE -> KQSSQGT)QG<RP:N*QRGI
05/10/13 -> 3<C=3C=D
PAST DUE AFTER -> MN3*)LO!)N<*!P
When I Select All (text) in the PDF in Preview, it copies / pastes the correct strings into a text editor. When I choose "Export to PDF" the file it creates, however, has the same garbled text that shows up when I print it on my Lexmark.
I've submitted a support request to Atmos, but don't have very high expectations that they'll be able to offer any help. I'm really not sure what's going on here, any ideas?
In case it helps, the "PDF Producer" is listed as "StreamServe Communication Server 5.5.0 GA Build 1684".
Thanks!
-Mason
Mac Pro (Early 2009), OS X Mavericks (10.9), 12 GB, 7 TB, 2x GT-120s w/ 24" LEDs
