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aperture 3.5.1 - unsupported image format - suddenly

hello, i'm a full-time aperture user - i do everything with aperture and some plugins, everything comes straight off a nikon d4, d800 or a d7000 directly into aperture and i work from there.


suddenly, out of the blue after years of no problems, i'm randomly getting the black background, grey triangle, 'unsupported image format' problem at random in my libraries.


images will be there one minute, then suddenly turn to this annoying, useless block - some on images i've already begun editing.


i fail to see how this is possible - i rebuilt my library and it seemed to stop happening for a few minutes, now it's back again.


i've done nothing, to change my system - i'm on auto updates so i'm not sure when it upgraded to 3.5.1


i've avoided adobe for years, but i see no other choice but having to move to lightroom if i can't rely on aperture to work properly.


any suggestions??


cheers


iain

Posted on Dec 16, 2013 7:56 AM

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Question marked as Best reply

Posted on Dec 16, 2013 8:13 AM

Are you presently opening your library (or libraries) only with Aperture 3.5.1? There can be some strangeness with respect to when Digital Camera Raw 5.01 was installed.


Rather than rebuilding, pick one of these images and command to Reprocess Original -- let us know what results.


Also, read the discussion at the link below for any similarity:


https://discussions.apple.com/thread/5662196?answerId=24123687022#24123687022


Ernie

28 replies

Jan 6, 2014 8:06 AM in response to iainstatham

Many seem to have the same problem. So do I, mostly in Viveza and Define.


But now the interesting part:

Since I am from Germany, Aperture and my OS run in German language. This is where the above mentioned problems keep occurring. But when I switch the OS to English and restart Aperture then, everything works just fine. As soon as I switch back to German (and restart Aperture), the problems return.


Weird, isn't it?


Now, ideas anyone?

Jan 6, 2014 9:34 AM in response to Christian Meermann

I can confirm this: switch system language from German to English and restart system, edit some RAW file with Viveza, no "unsupported image format".


This is valuable information for the developers, it still needs to be fixed.


Currently restaring Aperture has become common routine for me: edit some image in Viveza => quit and restart Aperture => go on.

Jan 21, 2014 5:05 AM in response to iainstatham

I am having the same problem since upgradiong to Mavericks 10.9.1 and Aperture 3.5.1 However it is happening to a number of photos provided by my daughter who edited them in iPhoto, not one of the third party editing package. The jpeg photos (not RAW) were shot with a Nikon D90 and a Canon Powershot SD855. They show up in the browser and in a photobook I created in Aperture, but when I went to look at it in Preview, about 20 of her images had not printed. To try to remedy the situation, I went to the first photo and try to generate a new Prview and that is when the black rectangle with the "Unsupported file format" message appeared. Restarting aperture did not fix the issue. Nor did reprocess original.

Jan 21, 2014 10:26 PM in response to micmol

HI micmol


The images in question in my Aperture Library are jpeg's not RAW, so the issue was not caused by Aperture's inability to support new camera's raw files. They are jpegs that were working perfectly before I upgraded to 10.9.1 and 3.51, but now will not reprocess when I make an adjustment or try to create a new thumbnail or preview. Is anyone else having this issue?

Jan 22, 2014 10:57 AM in response to Nic Roggeman

Nic,


If you are not using an English system, try what Johannes mentions about switching languages. If it's English already, then try and reprocess all the images using the Photos>Reprocess Originals. Other then that, it's possible that it could be a permissions issue. You might need to repair permissions. You can try and sign into a different user to see if that changes.

Jan 26, 2014 7:36 AM in response to Christian Meermann

I can corfirm this. Was running OS X 10.9.1 in Belgian Dutch and had exactly the same problems as described multiple times in this forum. After a manipuation with NIK software an unpredictable number of photo's would become "unsupported". However I could not recover them with the "reprocessing" function and had to restore from my Timemachine. When I changed my OS to English thinks seem to work fine. I did at least a dozen manipulations with NIK since on different photo's and all seems stable. I have the impression that the problem started since the last RAW 5.03 update.

I import from a Nikon D7000 in RAW.

Dec 3, 2014 1:06 AM in response to iainstatham

Same here, suddenly see black blocks for the images's versions. The good thing is that the raw files are still virgin. The bad thing is that I loose all the edit work. Is there finally any way to avoid this? Also the "Aperture" works in slow motion and I cannot quit the application, but only force quit it. I have tried reprocessing and rebuilding many times..

aperture 3.5.1 - unsupported image format - suddenly

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