Mac has suddenly been running very slow lately

@pchopz23:

OK, I am back again at last.

Your latest list has not changed at all, still all the rubbish on it.

I agree with John: so much rubbish may be best solved with making a clean start:

1. back up all your user data.

2. restart while holding CMD+R keys: the Recovery partition will start, you must have a good internet connection.

3. start DiskUtility from the menu, and format your Disk Mac OS Extended (journalled).

4. Close DiskUtility, choose Reinstall OSX. Do the reinstall.

After the reinstall of 10.9 the mac will restart. And you can install your non Apple softwares. Then you can add your user data from the backup(s).

Read this thread again carefully to see what you should NOT install again, like CleanMyMac, Pace, Intego etcetera.

Lex

You can do with CMD+R+Alt(=option), then you load it from the internet: be sure that you have an excellent internet connection, at best with an ethernet cable.

If you have an external disk free, make a bootable clone on it with CarbonCopyCloner: that is really safe when disaster happens when formatting your internal disk.

Please can anyone help me out as well?? It takes about 25-30 secs to start.

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2 cores

4 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 1024 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

System Software:

OS X 10.9.1 (13B42) - Uptime: 0 days 0:11:2

Disk Information:

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 499.25 GB (418.17 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R
UJ-8A8

USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Kernel Extensions:

com.symantec.kext.internetSecurity (5.2f2 - SDK 10.6)

com.symantec.kext.ndcengine (1.0f2 - SDK 10.6)

com.symantec.kext.ips (3.5f2 - SDK 10.6)

com.symantec.kext.SymAPComm (12.2f2 - SDK 10.6)

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.github.GitHub.GHInstallCLI.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.oracle.java.Helper-Tool.plist

[loaded] com.symantec.liveupdate.daemon.ondemand.plist

[failed] com.symantec.liveupdate.daemon.plist

[not loaded] com.symantec.sep.migratesettings.plist

[loaded] com.symantec.sharedsettings.plist

[loaded] com.symantec.symdaemon.plist

[loaded] org.macosforge.xquartz.privileged_startx.plist

Launch Agents:

[loaded] com.google.keystone.agent.plist

[loaded] com.oracle.java.Java-Updater.plist

[loaded] com.pharos.notify.plist

[loaded] com.pharos.popup.plist

[loaded] com.symantec.uiagent.application.plist

[loaded] org.macosforge.xquartz.startx.plist

User Launch Agents:

[loaded] com.akamai.single-user-client.plist

[loaded] com.facebook.videochat.[redacted].plist

User Login Items:

iTunesHelper

VMware Fusion Start Menu

3rd Party Preference Panes:

Akamai NetSession Preferences

Flash Player

Java

Symantec QuickMenu

Internet Plug-ins::

FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6

Default Browser: Version: 537 - SDK 10.9

Flash Player: Version: 11.9.900.170 - SDK 10.6

QuickTime Plugin: Version: 7.7.3

o1dbrowserplugin: Version: 4.9.1.16010

npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5

googletalkbrowserplugin: Version: 4.9.1.16010

Silverlight: Version: 5.1.20913.0 - SDK 10.6

JavaAppletPlugin: Version: Java 7 Update 45

Bad Fonts:

None

Old applications:

FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5

/Users/kartikkapila/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app

Keynote: Version: 5.3 - SDK 10.5

/Applications/iWork '09/Keynote.app

SLLauncher: Version: 1.0 - SDK 10.5

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

SyLinkDrop: Version: 1.0 - SDK 10.5

/Library/Application Support/Symantec/SMC/tools/SyLinkDrop.app

Time Machine:

Time Machine not configured!

Top Processes by CPU:

5% firefox

4% WindowServer

1% hidd

1% EtreCheck

0% SymDaemon

Top Processes by Memory:

590 MB SymDaemon

266 MB firefox

147 MB softwareupdated

119 MB com.apple.IconServicesAgent

74 MB mds_stores

Virtual Memory Statistics:

977 MB Free RAM

1.69 GB Active RAM

822 MB Inactive RAM

566 MB Wired RAM

249 MB Page-ins

0 B Page-outs

Yes, you have Nortons (Symantec) installed. Uninstall it using Nortons uninstaller provided on their site.

https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us

Pete

Pete is right, get rid of Symatec software (Norton) completely. Make sure that it is gone from the SystemPreferences panels also.

There is another software that is as bad: Akamai, it is in theSystemPreferences panels. Uninstall that also. It is absolutely incompatible with any OSX version.

After you do this run an etrecheck list again and post, so that we can see if all remnants are gone.

Not really important: I assume you do not run an VirtualMachine all the time, thus I advise to take out the VMware from the LoginItems: SystemPreferences/Users&Groups/LoginItems: remove the VMware entry with the minus sign underneath; this will not remove the application, but from now on you have to start it manually, after use Quit it from its menu.

Lex

Here:

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2 cores

4 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 1024 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

System Software:

OS X 10.9.1 (13B42) - Uptime: 0 days 0:1:46

Disk Information:

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 499.25 GB (420.04 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R
UJ-8A8

USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Kernel Extensions:

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.github.GitHub.GHInstallCLI.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.oracle.java.Helper-Tool.plist

[loaded] org.macosforge.xquartz.privileged_startx.plist

Launch Agents:

[loaded] com.google.keystone.agent.plist

[loaded] com.oracle.java.Java-Updater.plist

[loaded] com.pharos.notify.plist

[loaded] com.pharos.popup.plist

[loaded] org.macosforge.xquartz.startx.plist

User Launch Agents:

[loaded] com.facebook.videochat.[redacted].plist

User Login Items:

iTunesHelper

VMware Fusion Start Menu

3rd Party Preference Panes:

Flash Player

Java

Internet Plug-ins::

FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6

Default Browser: Version: 537 - SDK 10.9

Flash Player: Version: 11.9.900.170 - SDK 10.6

QuickTime Plugin: Version: 7.7.3

o1dbrowserplugin: Version: 4.9.1.16010

npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5

googletalkbrowserplugin: Version: 4.9.1.16010

Silverlight: Version: 5.1.20913.0 - SDK 10.6

JavaAppletPlugin: Version: Java 7 Update 45

Bad Fonts:

None

Old applications:

FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5

/Users/kartikkapila/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app

Keynote: Version: 5.3 - SDK 10.5

/Applications/iWork '09/Keynote.app

SLLauncher: Version: 1.0 - SDK 10.5

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

Time Machine:

Time Machine not configured!

Top Processes by CPU:

14% firefox

6% WindowServer

2% mds_stores

1% hidd

1% EtreCheck

Top Processes by Memory:

221 MB firefox

33 MB WindowServer

29 MB EtreCheck

25 MB plugin-container

25 MB mds

Virtual Memory Statistics:

2.54 GB Free RAM

802 MB Active RAM

154 MB Inactive RAM

533 MB Wired RAM

175 MB Page-ins

0 B Page-outs

I removed the VMware Fusion Start Menu from the LoginItems as well. Can I do anything else?

Pharos PopUp, Mac OS forge and GitHub all need to be checked to see it the versions are compatable, but how is it running since you got rid of Nortons?

Pete

This better aleady.

- Do you need the programmer Github app? if not uninstall it, or at least remove the com.github.... entry from

/Library/LaunchDaemons/ folder.

- I do not know why the two com.pharos.... entries are there in /Library/LaunchAgents: I have no experience with that (printer enhancement or something?? If this is a remnant from an old app, delte these files.

- VMware Fusion is still in the LoginItems.

- Since you do not have the Facebook Video Calling app anymore: go into yourname/Library/LaunchAgents/ folder and remove com.facebook.videochat.[redacted].plist

then go into yourname/Library/ApplicationSupport/ and delete the Facebook folder.

Then restart the MBP.

Lex

These last three posts crossed each other.

I too have a macbook pro that seemed to have recently slowed down for no reason. Please help etrecheck below:

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2 cores

4 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 512 MB

System Software:

OS X 10.8.5 (12F45) - Uptime: 0 days 7:3:51

Disk Information:

APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (445.33 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-8A8

USB Information:

Fitbit Inc. Fitbit Base Station

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Startup Items:

BIND: Path: /System/Library/StartupItems/BIND

NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks

NUMCompatibilityCheck: Path: /Library/StartupItems/NUMCompatibilityCheck

SymDCInit: Path: /Library/StartupItems/SymDCInit

TrackDelete: Path: /Library/StartupItems/TrackDelete

VolumeAssist: Path: /Library/StartupItems/VolumeAssist

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.barebones.authd.plist 3rd-Party support link

[System] com.bombich.ccc.scheduledtask.806652FC-A0D3-423B-B349-8DF1C01ECCBD.plist 3rd-Party support link

[System] com.bombich.ccc.scheduledtask.DE400061-A39F-4691-861A-7F9DB4E6BF67.plist 3rd-Party support link

[System] com.fitbit.galileod.plist 3rd-Party support link

[System] com.google.keystone.daemon.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

Launch Agents:

[System] com.google.keystone.agent.plist 3rd-Party support link

[System] com.hp.devicemonitor.plist 3rd-Party support link

[System] com.hp.messagecenter.launcher.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.spotify.webhelper.plist 3rd-Party support link

User Login Items:

SymSecondaryLaunch

Google Updater Helper

Internet Plug-ins:

DirectorShockwave: Version: 11.5.8r612 3rd-Party support link

o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link

Google Earth Web Plug-in: Version: 6.1 3rd-Party support link

Flip4Mac WMV Plugin: Version: 2.1.0.33 3rd-Party support link

Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

DivXBrowserPlugin: Version: 2.0 3rd-Party support link

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

iPhotoPhotocast: Version: 6.0

googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link

npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link

AdobePDFViewer: Version: 9.5.1 3rd-Party support link

CANONiMAGEGATEWAYDL: Version: 3.1.0.2 3rd-Party support link

QuickTime Plugin: Version: 7.7.1

SharePointBrowserPlugin: Version: 14.3.2 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: 14.3.0 - SDK 10.8 Outdated! Update

Audio Plug-ins:

AirPlay: Version: 1.7 - SDK 10.8

iSightAudio: Version: 7.7.1 - SDK 10.8

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.8

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Flip4Mac WMV 3rd-Party support link

Growl 3rd-Party support link

Norton FileSaver

Old Applications:

/Library/Application Support/Microsoft/MERP2.0

Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link

Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link

Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 464.96 GB Disk used: 50.22 GB

Destinations:

Time Machine Backups [Local] (Last used)

Total size: 0 B

Total number of backups: 0

Size of backup disk: Too small

Backup size 0 B < (Disk used 50.22 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

/sbin excluded from backup!

/usr excluded from backup!

/System excluded from backup!

/bin excluded from backup!

/private excluded from backup!

/Library excluded from backup!

/Applications excluded from backup!

Top Processes by CPU:

7% Finder

7% WindowServer

6% Google Chrome

1% hidd

1% EtreCheck

Top Processes by Memory:

156 MB Google Chrome

102 MB mds

52 MB Google Chrome Helper

41 MB WindowServer

41 MB Finder

Virtual Memory Information:

1.35 GB Free RAM

1.22 GB Active RAM

248 MB Inactive RAM

1.19 GB Wired RAM

2.01 GB Page-ins

0 B Page-outs

You have more than enough ram and more than enough diskspace.

1. You have Norton installed, uninstall all Symantec and all Norton apps/tools: even in Windows they are detrimental. Absolutely killing in Mac.

2. every item in SystemPreferences/Users&Groups/LoginItems should be removed, with the minus sign underneath. This does not uninstall these apps, but just stops them for automatic starting.

Then you should really Quit those, and uninstall them.

3. Uninstall all three Microsoft items (Merp, Ship alerts, Autoupdate).

4. Uninstall Norton (SystemPreferences) if you forgot this one.

Uninstall Flip4Mac and Growl (SystemPreferences).

5. in /Library/InternetPlugins:

delete the following plugins: DirectorSchockwave, Flip4Mac..., Silverlight, DivX, googletalk, npgtpo3dautoplugin (very important to remove), AdobePDFViewer, Sharepointbrowser, JavaApplet.

6. Uninstall the Barebones software (Textwrangler probably, Textedit does all you want).

7. Look in /Library/StartupItems: delete all entries there.

The uninstall all the items that were listed there in the etrechecklist under "startup items".

9. Uninstall the fitbit application.

Restart, empty the trash bin.

10. Advice: do not exclude anything from the TimeMachine backup ! Only the VM's (when you have them at all).

So I did the things you told me to do and it's still pretty slow. When on chrome, it always says waiting on cache and waiting on app cache on the bottom, if that helps at all. I ran another etrecheck to see if you guys could maybe identify any other solutions. Thanks! Sorry I know nothing about the inner workings of computers.

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2 cores

4 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 512 MB

System Software:

OS X 10.8.5 (12F45) - Uptime: 0 days 15:44:52

Disk Information:

APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (439.35 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-8A8

USB Information:

Fitbit Inc. Fitbit Base Station

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Startup Items:

BIND: Path: /System/Library/StartupItems/BIND

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.barebones.authd.plist 3rd-Party support link

[System] com.bombich.ccc.scheduledtask.806652FC-A0D3-423B-B349-8DF1C01ECCBD.plist 3rd-Party support link

[System] com.bombich.ccc.scheduledtask.DE400061-A39F-4691-861A-7F9DB4E6BF67.plist 3rd-Party support link

[System] com.google.keystone.daemon.plist 3rd-Party support link

[System] com.maintain.AutoLoginUserScreenLocked.plist 3rd-Party support link

[System] com.maintain.HideSpotlightMenuBarIcon.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

Launch Agents:

[System] com.google.keystone.agent.plist 3rd-Party support link

[System] com.hp.messagecenter.launcher.plist 3rd-Party support link

[System] com.maintain.PurgeInactiveMemory.plist 3rd-Party support link

[System] com.maintain.Restart.plist 3rd-Party support link

[System] com.maintain.ShutDown.plist 3rd-Party support link

[System] com.maintain.SystemEvents.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.spotify.webhelper.plist 3rd-Party support link

User Login Items:

None

Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.1

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

CANONiMAGEGATEWAYDL: Version: 3.1.0.2 3rd-Party support link

o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link

Google Earth Web Plug-in: Version: 6.1 3rd-Party support link

googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link

iPhotoPhotocast: Version: 6.0

Audio Plug-ins:

AirPlay: Version: 1.7 - SDK 10.8

iSightAudio: Version: 7.7.1 - SDK 10.8

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.8

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Old Applications:

None

Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 464.96 GB Disk used: 55.79 GB

Destinations:

Time Machine Backups [Local] (Last used)

Total size: 0 B

Total number of backups: 0

Size of backup disk: Too small

Backup size 0 B < (Disk used 55.79 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

/sbin excluded from backup!

/usr excluded from backup!

/System excluded from backup!

/bin excluded from backup!

/private excluded from backup!

/Library excluded from backup!

/Applications excluded from backup!

Top Processes by CPU:

6% WindowServer

6% Google Chrome

1% hidd

1% EtreCheck

0% mDNSResponder

Top Processes by Memory:

156 MB Google Chrome

94 MB Google Chrome Helper

78 MB mds

57 MB Finder

45 MB Dock

Virtual Memory Information:

803 MB Free RAM

1.43 GB Active RAM

617 MB Inactive RAM

1.18 GB Wired RAM

1.73 GB Page-ins

0 B Page-outs

John,

I've been reading through this post as my MacBook has been running slowly for a while now. Before I went and did anything suggested here I thought I'd run EtreCheck first and see if you had any suggestions.

The link for my results are below,

Thank you,

https://discussions.apple.com/thread/6113309