Crashes/reboots/restarts while on sleep

Done the OS update and still got the sleep / wake problem, no hard drives attached, regular MBP late 2013 retina screen, 2.8ghz intel 500gb / 8gb

If it's unrelated to external hard drives, then it's a separate problem. In my case and some other cases mentioned in this thread the sleep/wake failures reliably went away when unplugging my external drive, or after updating to 10.9.2. So that bug seems to be fixed, but apparently other bugs remain.

Try the self-diagnostics tool (aka Apple Hardware Test, "AHT") to rule-out the usual hardware suspects (bad memory, etc.).

- connect the power adapter

- restart the computer while holding the "D" key

I am at a loss at this point. Just curious, has anyone tried replacing their power supply? My power supply (along with all other hardware) came up as working fine when Apple Genius bar ran diagnostics...but a local Apple Authorized tech who I e-mailed the symptoms to seemed to think this could be my problem. He mentioned that excessive heat caused my a bad power supply was probably causing the machine to shutdown, and that he had seen this in alot of iMACS. Since I am out of warranty, I'm reluctant to spent the $300 to replace this part if it does not solve the problem.

yep, seems the most recent update cleared up the sleep/wake issue pertaining to the hard drive being connected. odd they didnt mention it in the update description, unless fixing something, fixed something else. lol.. either way, all seems good on this issue, right now. Now.. are they going to ever fix the Mail program when it hangs up shutdown.

FYI for everyone who is still having the issue after the update, even with no external hard drives attached, I took my MBP into the Apple Store last week and they kept it and ran a bunch of diagnostic tests on it. Turns out it failed a bunch of them and the logic board was bad. They had to send it in for repair and I just picked it up today with a brand new board. According to them it passed all diagnostics but I'm going to keep an eye on it and follow up here. Good luck everyone!

Just an update--since client with issue had power supply replaced the issue hasn't returned. That was on 2/26/14, it's now 3/13/14 and all appears well.

Just happened to mine, no external drives connected apart from airport extreme wifi and no power lead connected.

Thought I'd share this...since I changed my system preferences - energy saver by unchecking 'put hard disk to sleep' and just checking 'put display to sleep' my iMAC is no longer having "failure to wake/reboot problems" in the morning. I've been involved on two Apple forum threads and it's a widespread problem on both PowerBooks and iMACs running Lion or Mavericks. Still an OS bug that Apple needs to fix, but in the meantime this is interesting read on theories of shutting down vs sleep vs just putting display to sleep and not hard disks, this one quote in particular:

http://osxdaily.com/2012/04/10/shutdown-sleep-or-leave-mac-turned-on/

"I would like to point something out about your posting today with regards to shutdown, sleep, or leaving a mac running. In my experience as a systems administrator over the past 15 years, and with having to regularly service and maintain thousands of machines, I have made and discussed with others the following observations. While your logic for complete shutdown and sleep is valid, I must disagree about the pros and cons section of the leaving the system on. First, one of the most intense uses of a hard drive is the powering on and off. Most hard drive failures occur not from consistent usage, but from excessive power cycles or reboots. When you sleep the system, you also stop the drive from spinning. Mechanically, this will shorten the life of the drive more than having it powered on and spinning constantly. This one reason more than any other is the main reason I leave my system powered on. Next, with regards to heat and other component usage – the best thing for this is actually simply sleeping the display. This is especially true for the iMac, since the heat of the display is so closely intertwined with the rest of the components. Since the headline photo attached to this story is an iMac, I think it’s worth noting. I believe a solid case can be made that if you use your Mac on a daily basis, you can achieve better longevity from leaving the system powered on and the display asleep when not in use. Sleep the system if gone for say, a weekend. Power the system off if gone for a long term. The main things you have to worry about failing in a computer are the mechanical items… the moving parts. Hard drive first, Fans next, and then anything that relies on the fans for cooling. If you keep the drive spinning, and you keep dust and other particulates out of the air intakes – you can achieve the best overall longevity from having the system stay energized and reduce the number of startups, either hard (from shutdown) or soft (from sleep). I also readily admit that I don’t care at all about how much energy my system uses since when I’m not at the keyboard driving it, the cost and energy usage is pretty trivial. Though for the hard core energy conscious, sleeping may be the best idea. It just depends on what you may be running on your system that you want to keep available for service, or how environmentally conscious you wish to be. Anyway, thanks for discussing this topic."

MBA mid 2011, 10.9.2, 256GB SSD, no external drives connected, Time Machine on.

10.9.2 has not fixed my restart problem. Turning off 'Enable Power Nap while on battery power' seems to prevent restarts. I'm going to try re-enabling Power Nap on battery, and turning off 'Put hard disks to sleep when possible' (even though I have an SSD, and I'm not sure this 'fix' will apply).

I'll report back.

Hi! I just wanted to let eveyone know that 2 weeks after updating my Macbook Pro Retina late 2013 (11,3). 512Gb SSD, 16Gb RAM, 2.6Ghz i7, with an external WD drive, I haven't had a single crash. All options in the Energy Saver menu are checked (except for "Prevent computer..."): Put hard disks to sleep; Wake for Wi-fi and Enable Power Nap.

MBA mid 2011, 10.9.2, 256GB SSD, no external drives connected, Time Machine on.

10.9.2 has not fixed my restart problem. Turning off 'Enable Power Nap while on battery power' seems to prevent restarts. I'm going to try re-enabling Power Nap on battery, and turning off 'Put hard disks to sleep when possible' (even though I have an SSD, and I'm not sure this 'fix' will apply).

I'll report back.

Didn't work. Got a sleep/wake failure yesterday. I have turned off 'Enable Power Nap while on battery power' again to see if the restarts stop.

I'll report back.

I truly appreciate all the effort everyone on this and several other threads have put in to trying to figure out this problem. I wanted to post my experience with this issue. Unfortunately I do not have a suggested fix, but can only confirm that the fixes posted thus far have not resolved the issue. I have tried most of these fixes on this and other threads as well, with no success. The problem is still very much alive and well.

In the office we have ~20 Macs, 3 different series of the 15" MacBook Pro with Retina (including 8 that are 2 weeks old with Mavericks pre-installed) and an iMac. All machines were running 10.9.2. While there are some consistent packages like Fusion 6, Tuxera NTFS and the VMware View client, each machine has different software. Automatic Login has never been enabled. No external USB drives are in use - or have ever been in use. There are no cloud storage apps like DropBox (mentioned in a couple postings). Time Machine is not, nor has ever been in use (and is turned off). All machines do have external TB monitors. All machines do have FileVault enabled. The machines that did start out life with Mountain Lion were erased and a clean install of Mavericks was deployed - no "upgrades." We have performed SMC resets on all machines. We have turned off all three check boxes on both battery and power adapter profiles in Energy Saver. Some users leave the machines plugged in to the TB monitors including the magsafe power, some do not. Some users close the lid at night, some do not.

*** ALL USERS ON ALL MACHINES HAVE REPORTED THIS PROBLEM ***

Not a single user ever saw this problem UNTIL Mavericks. Some of the machines have been rolled back to Mountain Lion - and not a single report of the problem since the rollback.

At this point our only option is to rollback all machines to Mountain Lion until Apple acknowledges and fixes this bug.

Weird, I had the problem and it was rteally persistent but now it's gone and I don't know why. That is the worst kind of bugs. It keeps puzzling me since something must have changed.

1. Which Mac do you have? (If you have this issue with multiple machines, list them here)

MacBook Pro Retina, Mid 2012

2. When did the problem start? If you had Mountain Lion installed on this machine, did the problem start when you updated to Mavericks?

After I updated iTunes, iPhoto, Camera Raw, iBooks today. I had also installed Mavericks days ago.

3. Did you have your Mac replaced from Apple because of this issue? If yes, does the new machine still have the problem?

No

4. Does your machine crash/reboot while on sleep only if you have an external hard drive connected?

No and oddly, it produced the starting sound while my computer was in sleep mode with the lid CLOSED.

5. Does your machine crash/reboot even if you uncheck "Enable Power Nap" in Preferences, Energy Saver? (before answering this, check that you have updated OS X to 10.9.1 and that you have unchecked Power Nap in both the Battery and Power Adapter tabs in Energy Saver)

I haven’t tried this as it happened 5 min ago.

OPTIONAL QUESTIONS

6. Do you have an external hard drive connected via USB? If yes, write the manufacturer name and model name of the drive. (example: Western Digital My Book)

No

7. Do you have a network connected drive? (like Time Capsule or an external hard drive connected to an AirPort Extreme, or a NAS)

No

8. Do you have Time Machine Enabled?

No

9. Do you have Crashplan installed?

No

10. How much time does it usually take for the first crash/reboot to happen, after you put the computer on sleep?

It only happened once today for the first time and it took about an hour.

11. If you have a late 2013 MacBook Pro Retina, do you have discrete graphics in it? (In other words: do you have an NVIDIA GPU? If you don't know this, go into the menu bar, click the apple icon, click About This Mac, Click More Info, in Graphics you should find written “NVIDIA GeForce”.)

No. It’s a Intel HD Graphics 4000 1024 MB