how to officially unlock icloud lock not have id and password

chrispattihis wrote:

How do we go about unlocking these devices,

You don't.

what mechanism is in place from Apple to unlock these perfectly functional and legitimately purchased items with proof of ownership?

None.

Apple aren't the ones locking them down.

I'm assuming the devices are being blacklisted, which is done by the carriers. Apple has nothing at all to do with that. It sounds to me like the root cause of your problem is purchasing product from pawnbrokers, who in turn get them from less than honest people. If you have proof of identity for whoever supplied the device to the pawnbroker, and that actually happens to be the same person who reported it stolen, I'm sure there would be a legal remedy. The cost of litigation, however, would no doubt far exceed the value of the device itself and would not be worthwhile.

In this case, you do not have a technical problem that can be addressed by Apple.

If they are being activation locked, that's a different animal entirely and the supplier (pawnbroker) should be held to account for not ensuring the device was usable, or you should take responsibility for not ensuring the product you purchased was usable.

The problem is that those selling them afterwards then report the phone stolen in order to commit insurance fraud to obtain a replacement phone free of charge,

How do you know this?

thus locking down the iOS product the pawnbroker then has

As Gail noted, nothing is locked down later.
When the pawnbroker (or anyone receives it), FindMyiPhone should be disabled and this is easily checked at that time.

There are two possible situations. One is that the phone was sold to you by someone who neglected to remove Find My iPhone, and has not complied with requests to remove it. You are in this case the legitimate owner of the phone, but it's useless and you would be entitled to demand a refund. If you've - inadvisably - bought it from someone who you cannot contact then you are stuck. Apple cannot unlock it for you, and neither can the websites who claim to be able to do so for a fee - these are scams.

The other possibility is that a phone was stolen and sold on to you by the thief in the hope that he would be long gone before you found out it was locked. Strictly speaking you have no right to hang on to the phone if it's stolen, but you can't be expected to know whether it is or not - though if you suspect it is there are ways of enquiring into this.

In both cases it's academic because the phone is in effect a shiny brick and quite useless.

Beth_2385 wrote:

That’s not necessarily true. I locked myself out of one of my old iPhones, I think it was the 5. I’d decided to try an Android, so I didn’t use any of my Apple info for several months. When I decided I wanted to sell the phone I went to get my pictures off and couldn’t remember my passwords to anything. That was dumb on my part for not writing them down, but nevertheless, it happened. The phone was rendered completely useless because I couldn’t remember my password to unlock it nor my iTunes password. The email is used to create my iTunes account was one I no longer used so I couldn’t remember that either. I was simply SOL and it was still a relatively new product at the time. I don’t think the 6 was out yet. But I can assure you that it was NOT stolen, and I was the original owner. It was tied to my AT&T account even because I bought it through that. Apple needs to have some sort of procedure to unlock iPhones if you can prove you are the original owner at least.

Firstly, you can try to recover the password. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click 'Apple ID', then Forgot Apple ID password'.

If all that fails, it's been reported that Apple can unlock phones if you take the phone, the original purchase documents, and some ID to an actual Apple Store (make an appointment) - this only works for the original purchaser, not for second-hand phones.

https://discussions.apple.com/thread/5711807?answerId=24269324022#24269324022

You get the legitimate owner of the phone to remove the lock. Next time, don't buy a stolen phone.

How do you know he bought a stolen phone?

He either bought a stolen phone or the person who sold it to him did not properly remove their account from the phone prior to selling it.

I don't understand. What if the origonal owner doesn't care? How does that equate to him buying a stolen phone?

Tim already answered your question. It's one or the other. Either the owner didn't remove the Activation Lock, or it's stolen. Or even both.

Tim was using hyperbole.

So how does this guy get access to his property? I mean he purchesed it from someone, he is entitlled to a working product.

He gets the legitimate previous owner to remove the device from Activation Lock.

Find My iPhone Activation Lock: Removing a device from a previous ...

If the seller cannot or will not do so, then the seller needs to refund his money.

Lord_Od wrote:

So how does this guy get access to his property? I mean he purchesed it from someone, he is entitlled to a working product.

Then he needs to talk to whoever he purchased it from. If they can't or won't remove the lock, odds are it's stolen. Apple won't get involved.

Let's say the seller refunds his money. How does the seller unlock the device if the origonal owner will not cooperate?