how to officially unlock icloud lock not have id and password

Lord_Od wrote:

Let's say the seller refunds his money. How does the seller unlock the device if the origonal owner will not cooperate?

He doesn't. The current seller would follow the same steps as the current purchaser. He or she would contact the person they bought the device from for assistance. If the original owner of the device, or the account holder of the Apple ID used to enable Activation Lock will not help, then this iPhone is now a shiny paperweight.

They don't.

So even if a company is an authorized reseller and refurbisher this is permanent? What about Apple authorised technitions? Can they do anything about this?

No authorized reseller would allow this to happen. They wouldn't be stupid enough to sell a phone that was activation locked. There is no such thing as an "authorized refurbisher" for iPhones.

Apple will not intervene. The ONLY way you can get Apple to act on it is if you can present them with an original proof of purchase for the phone from Apple or an authorized distributor.

What about Ipads, Macbooks and Imacs? Does this app work on those devices as well? I apologise for changeing directions here but I am curios if this restriction only applies to Iphones.

looks like there is more than just a passing interest in this issue 😉

I don't understand the logic of this type of lock. I worked in an electronics store for a few years and customers would leave passwords on devices all the time out of spite. Say a customer buys a device at a store and later returns it as defective for a new device. The customer service rep doesn't know about Apple ID locks and swaps the devices without checking for the lock. The customer never removes their ID from the first device and leaves with the second. The customer then refuses to return contact with the store and doesn't come back. What does the store do now? They purchased the origonal device for sale, completed a return for the customer when they had a problem with the device, but now have no way to remove the lock. How is this fair to the store? I just don't understand the logic here.

It is simply an antitheft device

The industry had better get up to speed because this is the future likely all manufacturers will adopt similar in future

(and discussion of Apple decisions is in breach of the terms you agreed to when joining today )

Lord_Od wrote:

I don't understand the logic of this type of lock.

It's an anti-theft feature. It renders the device useless to anyone who might steal or find it.

I worked in an electronics store for a few years and customers would leave passwords on devices all the time out of spite. Say a customer buys a device at a store and later returns it as defective for a new device. The customer service rep doesn't know about Apple ID locks and swaps the devices without checking for the lock. The customer never removes their ID from the first device and leaves with the second. The customer then refuses to return contact with the store and doesn't come back. What does the store do now?

Educate the staff.

You were not an authorized iPhone distributor. If you were, you would know that if an iPhone is returned, it gets sent back to Apple. It's not the store's problem any more. The only way this could happen would be if the store was trying to resell something that was returned as defective as though it were new.

The logic is that NO ONE other than the person who set up the Find my iPhone service on the phone, which enables the activation lock, can remove the lock.

If you buy used phones, MAKE SURE that they are not locked before you buy them. If whoever is trying to sell you a phone can't or won't remove the lock, it's probably stolen. Don't touch it!

When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.

Follow each of these steps to make sure that you can use the device you purchase:

Turn the device on and slide to unlock. If the passcode lock screen or the home screen appears, the device has not been erased.

Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings.

Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.

Begin the device setup process. After choosing a language, choosing a country, and connecting to a network, the device will begin activation.

If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account.

Hand the device back to the seller and ask them to enter their password.

If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find.

Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.

You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

To Peter, I don't understand how the open discussion of problems violates a support forums terms. If you know the sections I would greatly appreciate the direction.

To KiltedTim, I worked at an Authorised Service Provider. We were required to complete Apple Technition training and repaird Apple units on a daily basis. I am just trying to figure out if an ASP would be able to remove this type of lock because I left my previous job to take care of my kidsand I am returning to work in a few months. I would like to know everything I can about this issue before I go back.

That's the root of my question Peter, what does the Authorised Reseller do?

To Peter, I don't understand how the open discussion of problems violates a support forums terms. If you know the sections I would greatly appreciate the direction.

But it is not a problem ,only for thieves and unauthorised resellers and it could well be working exacly as Apple intended

The check list is the best you will get make sure it is part of proocedures before buying in used iOS devices

https://discussions.apple.com/static/apple/tutorial/tou.html

They do nt trade in used devices and if they do are smart enough not to get caught

Lord_Od wrote:

To KiltedTim, I worked at an Authorised Service Provider. We were required to complete Apple Technition training and repaird Apple units on a daily basis.

Not iPhones, you didn't. They are all sent to a facility where they are remanufactured in a clean-room environment. Remanufactured phones get new serial numbers. The activation lock ties the Apple ID to the serial number of the phone. Remanufactured phones, therefore, will not be activation locked.