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Apple TV not recognised by Panasonic Viera. Works with Hitachi on the same network.

ATV gen 3 no longer working on my setup. Virgin 120 Mbps, broadband, Panasonic Viera TX-L37U3B with Ver 1.016 update. Suddenly stopped working for no apparent reason.

I've scoured all the forums but have been unable to find anyone with the same problem.


Can anyone help?

AppleTV 2

Posted on Dec 27, 2013 5:09 PM

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Question marked as Top-ranking reply

Posted on Dec 28, 2013 7:49 AM

What exactly does not working mean, please.

22 replies

Aug 4, 2015 2:35 AM in response to jegb

I Am having the exact same issue on the exact same TV. All other programming is coming through as 16:9. I am running everything through a Yamaha AV471. Thinking maybe the AV system was the issue, I connected the ATV directly to the Panasonic HDMI. Still the same issue. Cannot change the resolution from 480p.

ATV worked fine until 3 days ago. It was showing 16:9. I've tried resetting, restoring, changed HDMI cable, changed HDMI port on Yamaha. Nothing has worked. Brought ATV back to Apple Store and exchanged unit thinking something was wrong. This also didn't work.I did hook my ATV to another LED TV and it showed up at 16:9.


I love my ATV. Any thoughts or suggestions? I do not want to replace a perfectly good Plasma TV.

Sep 10, 2015 4:30 AM in response to Bill85308

I have pretty much the same issue. I have had ATV connected up to my Panasonic Viera 42" plasma for a couple of years and all worked fine. Suddenly one day a few months ago it stopped showing a picture. I assume it was the ATV and tried resetting and all sorts of thing but as I saw no image on the screen I thought is was broken. Then I tried it on my PC monitor and another LG TV we have and it all worked as normal. Very strange problem. I have tried different leads, resolutions, everything in this thread. I am contemplating replacing the TV but that seems drastic as it works fine with any other HDMI source hooked up to it. Virgin Tivo works fine as does XBOX One.


The only thing haven't tried is another ATV connected, mainly because I don't know anyone with one. Well, not well enough for them to lend it to me. As its now a couple of years old I doubt Apple will do anything FOC anyway.

Apple TV not recognised by Panasonic Viera. Works with Hitachi on the same network.

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