My 1st Generation Apple TV will not sync content from iTunes 11.3.1

"FILE>DEVICES>Sync Apple TV" is not an option for me. Now I'm really sad that I "restored" my atv1.

You could try going to Settings, and then Computers on the Apple TV, you have to select the existing library and essentially replace it.

The new library will probably not include any recent home videos.

Open iTunes and push the cursor to the top of the screen and, when the menu bar appears, go to the "File" menu and select "Add to Library" and then select new movies to be added.

The new movies will be added to the library but still won't synch an Apple TV compatible version must be created from the video now added to the Library.

Select the Movies icon at the top of the desktop and select the list view, then select the recently added home movie(s). After selecting the movie(s), push the cursor to the top of the screen and when the menu bar appears , go to the "File" menu and select "Create New Version" and then select "Create iPad or Apple TV Version." This adds what looks like and identical file to the list of movies, but is in fact a new version (the old version can be deleted but be sure that you are deleting the older version.)

After all this, you can synch with Apple TV and the newly added videos will appear on the Apple TV list.

I have found that selecting "Automatic Synch" or "Custom Synch" makes no difference, at least so far.

Silly me - works fine now and syncing. Just QUIT iTunes, which is always running at our house, and restarted iTunes. voilà! it worked! ATV gen1 appears in iTunes. Excuse me, but DUH!!!! Not feeling so bright these days, but interested in seeing how long it will take to sync the 30,000 songs on the newly installed mSATA drive.....

I have the same issue after installing a new SSD drive in my PC (not a MAC) and fresh install of Win7 Enterprise. iTunes version is 12.1.1.4 (64bit). Apple TV still works with the little remote or my iPhone remote app, but cannot sync iTunes. The Apple TV icon is there only settings and photos present in the left panel. I still have my old HD in my PC I can boot go into BIOS settings set to boot from the old HD and everything works. Apple broke 1st gen Apple TV with iTunes 12.1.1.4. Not sure how far back in releases to go to get it working again. I'm not happy about this.

I had this problem and was able to fix it by going to my ATV "settings" -> "computers" and disconnecting my my iTunes library. I then reconnected it and put in the new passcode into iTunes on my computer. I then was able to sync normally.

Fear not people. Apple has not forsaken ATV gen 1 users ... yet.

I did go to "ATV "settings" -> "computers" disconnec my iTunes library. then reconnect with new code" didn't work for me. All the responses I see about do this or that are not options for me. I have Win7 with iTunes 12.1.1.4 and ATV 1st Gen and everything in iTunes is grayed out relate to ATV with the exception of serial # which when I click on it displays the ip address. File > devices > Sync & Transfer Pictures is grayed. It is totally broken. But if I boot from my original hard drive with my earlier version of iTunes everything works. Nothing in the network has changed it is Ethernet hardwired not wifi.

OK after doing this a second time now my 1st Gen ATV is working on my new install of Win7 with iTunes 12.1.1.4. Everything is grayed out in File > devices > Sync & Transfer Pictures until I did what was suggested by Matt McIntyre in his post of Mar3.

The first time I disconnected I didn't fully remove the library and add it again. Of course when I added it again iTunes had to re-sync with ATV and nearly 10,000 songs took a while. I just went to bed and it was done in the morning. Works now.

Thanks Matt

In a different post I asked about not being able to control/click on the apple1 icon in itunes. Bottom line I would just like to download the 1000+ photos I have in my iphoto library.

Hi GreekAviator,

I am having exactly the same issue as you. I have recently bought new movies on iTunes using my macbook air and I am trying to sync them to my ATV 1st Generation but they are not syncing. I have changed the version of the video to SD but they are still not syncing from my computer to the ATV.

I was wondering if Apple came back to you with a solution?

Regards

James

So true….Those days are WAY gone!

I'm also having this issue, has anyone found a resolution? I was able to sync 1 of 6 movies I was attempting to sync, then the sync stopped. Can't get it to sync further.

This resolved my issue (only seeing settings and photos for an AppleTV). My AppleTV 1st Gen was paired with my desktop computer, which is in another town; by removing that pairing and adding a new pairing to my laptop, I was able to properly synch it.

Hi, using a windows 8 computer with iTunes 12.3.2.35 ; cant seem to get computer to pick up my Apple TV first generation. It doesn't show up in iTunes at all. Any suggestions on what to do? Thank You.