iCloud Mail doesn't work with Maverick

Question

antoniode Author

Level 1

0 points

iCloud Mail doesn't work with Maverick

Hi

I bought a new iMac last week and migrate my profiles from my old MacBook Pro.

After I configured iCloud i noticed that Mail doesn't work. All other stuff like calender, contacts etc works fine...

Mail seems to not load the icloud account. But with other mail accounts like hotmail it works.

Than i made a new user profile and tried if icloud work there. And it works. So my problem must be on my user profile.

I tried to restore permissions, without success.

I installed Maverick again, without success.

Please help me, I'm getting crazy. 😟

iMac, OS X Mavericks (10.9.1), icloud

Posted on Jan 5, 2014 4:38 AM

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Answer 1

sheila_m.

Community Specialist

Jan 7, 2014 6:28 AM in response to antoniode

Hello antoniode,

Congratulations on your new iMac! Also, thank you for providing the details of the issue you are experiencing with your iCloud email account.

You have taken some really good troubleshooting steps already. I recommend continuing with the steps in the sections titled "If you can't send mail in OS X Mail" and "If you can't receive mail in OS X Mail" in the following article:

iCloud: Troubleshooting iCloud Mail

http://support.apple.com/kb/ts4002

Thank you for using Apple Support Communities.

Best,

Sheila M.

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Answer 2

antoniode Author

Level 1

0 points

Jan 8, 2014 2:11 AM in response to sheila_m.

Hey Sheila

Thank you for your answer.

My problem is more complex. I saw that other users have the same problem who can't be solved.

Please have a look here: https://discussions.apple.com/thread/5483863

Best,

Antonio

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Answer 3

sheila_m.

Community Specialist

Jan 8, 2014 11:49 AM in response to antoniode

Hi Antonio,

Thank you for the additional information. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

All the best,

Sheila M.

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