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Why is aperture crashing on my brand new 27" iMac ?

I just purchased a new 27" imac:


Model Name: iMac

Model Identifier: iMac14,2

Processor Name: Intel Core i7

Processor Speed: 3.5 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 8 MB

Memory: 16 GB


I purchased this to replace my 2008 MBP whish was too slow for editing large files. I saved up to buy this new machine and am at wit's end already.


I installed Aperture (original disc and upgrade disc, then did upgrade to latest version via ap store.

I imported files from one SD card (less than 900 files) into Aperture. They are on my drive, not an external. I have not even set up time


I have opened iphoto and opened photostream for that, but not for Aperture.


I have not installed any plugins for Aperture--though I own Photomatix and am waiting to install it until this is resolved.


I did not transfer anything from my previous machine, nor use migration assistant as I wanted this to be very clean. I've only set up two email addresses in mail--seriously I'm keeping this machine clean.


SO...My first Aperture session resulted in a spontaneous re-boot. Since then, Aperture has crashed (and I've sent a report) each of the 4 or 5 times I've tried to use it. I'm doing basic things like cropping, viewing with and without the loupe, rotating through view between thumbnails, full screen and


What gives?!


THE WHOLE REASON I SPENT THIS MUCH MONEY IS TO USE APERTURE TO EDIT PHOTOS.

iMac, OS X Mavericks (10.9.1)

Posted on Jan 6, 2014 1:06 PM

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Posted on Jan 6, 2014 1:23 PM

What does the crash report say? Can you please post the first 50 lines here?


SO...My first Aperture session resulted in a spontaneous re-boot. Since then, Aperture has crashed (and I've sent a report) each of the 4 or 5 times I've tried to use it.

Your download of the update may have been incomplete. I'd reinstall Aperture.



then did upgrade to latest version via ap store.

If you are now running Aperture 3.5.1, then Aperture should be showing as installed in the Purchased tab of the AppStore. In that case you should be able to reinstall by simply deleting Aperture from the "Applications" folder (don't empty the Trash) and then downloading again from the AppStore. Does that work?

21 replies

Feb 19, 2014 2:13 PM in response to chris5s

I am seeing the exact same crash on a brand new Retina Macbook Pro (10.9.1, Aperture 3.5.1)


Problem occurs if I try to use the loupe:


Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

Application Specific Information:

objc_msgSend() selector name: isKindOfClass:

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff83ad9097 objc_msgSend + 23

1 com.apple.CoreImage 0x00007fff8382e6e1 -[CIFilter setValue:forKey:] + 76

2 com.apple.Aperture 0x000000010c894400 0x10c69b000 + 2069504

3 com.apple.AppKit 0x00007fff8ba69399 -[NSView _drawRect:clip:] + 3748

4 com.apple.AppKit 0x00007fff8ba67c0e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799

5 com.apple.AppKit 0x00007fff8ba67fea -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787

Mar 19, 2014 9:13 AM in response to ie11

I have read this thread.


The program Aperture is where the problem lies. It has a bug. There may be some issues with 10.0.2 also but Aperture 3.5.1 is still not fixed. I think the Aperture logs are recording everything you do when processing a picture. This is causing a memory overload. What is happening for me is that the free memory is slowly being depleted until the lack of free memory causes a crash or the "wheel of death".


My system

Mac Pro - 6-core Intel Processor 3.33 GHz

OS - 10.9.2

Memory - 20 GB

Hard Drive - 500 GB SSD

Graphics Card - ATI Radeon HD 5870 1024MB


Ever since I upgraded Aperture shortly after installing Mavericks - I have had a memory problem with Aperture. I use Aperture professionally and process raw images. I CAN'T go through a learning curve on a new program.


Here is how I have adjusted to the problem of memory overload or memory pressure to avoid crashes. Hopefully, Apple will fix the problem for all of us.


1. Utilize 3 different apps to stay on top of the system eating memory. Keep Activity Monitor open in background


2. Free App in Mac App store - called Free Memory - You set it up in activity bar and monitor your memory usage. Set up an alarm to free the memory. I use 1 Gig left as an alarm


3. I upgraded the free app for $1.99. It is called Memory Diag.app - It also frees the memory. As the memory gets critical I click on the app and it works to free memory.


4. As I work on a particular picture and apply different brushes such as Burn Effect - I sometimes just close down Aperture and re-open it. Apparently this eliminates the log and the memory pressure goes back to normal. According to the IT person I use, this indicates that the problem is with Aperture and not the operating system.


5. One more area that I checked out from previous threads. For some reason, if you start Quicktime and start a full screen recording, the memory does not deplete as quickly. It worked for me - until it didn't! By that I mean, I left it running too long and the computer crashed. It only works for short periods of time. I would only do a screen recording for less that 5 minutes.


If it is the OS then the memory pressure woiuld not change if you quit Aperture until you shut down the computer and restart it.


Hope this helps keep you from going down the wrong rabbit hole on this problem.


Nothing seems to fix it. Reinstalling the Mavericks and Aperture will not help. The problem will come back. Aperture needs the correct update to fix this problem. Generally, new computers with factory installed OS will work fine with all programs that have not gone through updates and were designed for that operating system. This seems to be a redesign problem with the updated Aperture.

Apr 13, 2014 9:10 PM in response to Red Rock Rick

I'm having the same problem as well on a fully loaded iMac 27". Mine is even worse however as all my user files are on a a drobo. So each time, I have to do a time machine restore to get the computer to remember where all my user files are. I called apple and they just did a repair permissions and that hasn't made any difference. Looking forward to a permanent fix.

Why is aperture crashing on my brand new 27" iMac ?

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