You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgot restrictions passcode on iPhone or iPad

i have forgoton restrictions password, how do you reset it?


[Re-Titled by Host]

iPad 2

Posted on Jan 7, 2014 10:51 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2018 4:43 AM

I used 1234 as recommended by another user. I didn’t recall ever setting a PIN for restrictions and now it seems it was set during an up date. I would suggest before resetting phone try the default 1234. Work for me

940 replies

Jul 3, 2017 3:53 AM in response to Ivaylo92222

Nobody on here, nor Apple, can send you a new restrictions passcode, the code is specific to what you set it to and can only be changed by you remembering it and changing it. If you can't remember what you set it to try recovery mode to reset the phone back to factory defaults, see half-way down this page : If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Jul 12, 2018 2:51 PM in response to Oayoub

The only way to fix it is to restore the iPhone to remove the restrictions passcode.


If you made a backup after the restrictions were put in place you will not be able to use that backup, as the passcode is contained in it, and will be put back if you use the backup.


Follow the steps here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

May 18, 2019 8:38 AM in response to broadway al

This is the link to use to erase the iPad via iTunes: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


You cannot see OR edit your restrictions passcode. You MUST erase the device to remove it. And you cannot restore from a backup as the restrictions passcode IS contained in the backup. This would put you in a never ending cycle of disappointment.


While this link says for forgotten passcode, it is the same required action for forgotten Screen Time or Restrictions passcode. And this link is from Apple, not a 3rd party. If you called Apple, this is exactly what they would tell you to do.

Jun 9, 2020 11:30 AM in response to swansondc88

Copy the steps in the following link to restore the iPad and remove the restrictions passcode.


If you have a backup made before the passcode was put in place, you can use that to restore the iPad.


If the backup was made after the passcode was put in place, then you won't be able to use it ans the backup will just put the passcode and restrictions back.


See here: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

Jan 31, 2018 12:47 AM in response to saira115

First copy off anything that you want to keep. You reset it either by restoring to a backup taken when the code wasn't on the iPad, or to reset the iPad back to factory defaults use recovery mode and your computer's iTunes - see the instructions part-way down this page for recovery mode : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Jan 25, 2020 7:16 PM in response to Abigail9850

If you don't know what your passcode is and you didn't write it down somewhere for easy recall, you cannot find out what it is.


You have to erase your device following the directions in this link using your home computer with iTunes --> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Forgot restrictions passcode on iPhone or iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.