You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgot restrictions passcode on iPhone or iPad

i have forgoton restrictions password, how do you reset it?


[Re-Titled by Host]

iPad 2

Posted on Jan 7, 2014 10:51 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2018 4:43 AM

I used 1234 as recommended by another user. I didn’t recall ever setting a PIN for restrictions and now it seems it was set during an up date. I would suggest before resetting phone try the default 1234. Work for me

940 replies

May 30, 2015 9:30 AM in response to 0RYAN0

I decided to reset my iPad 3 running IOS 8.3 to factory default setting as I had over 3000 photos synced from iPhoto would not erase; iTunes got stuck in "Waiting to sync" for hours. I've done resets before, mainly to free up "Other" taking up gigabytes of space, and for the first time ever this restrictions password came up, I know I have never set one. It was not in adoptions.plist as suggested by Tikara_NZ and 1234 didn't work either. I logged onto iCloud web and reset it from there although I was warned that some features may be restricted, I have yet to find out which ones, if any.


These are the perils of upgrading "old" hardware to the latest IOS. My personal leason leant is not to do it.

May 31, 2015 10:11 PM in response to kaczjg

You posed this question months ago, but never late than never, right? 🙂 I was in your position a few minutes ago, but after vigorous "research" I've found something a bit less radical than restoring your device back to factory settings. The first thing you would need to do is create a backup of your device if you haven't already. After doing so, you need to download a program called 'iBackupBot', it should be the first link on Google when you search the name. After setting up and opening the program, there should be a list in the top left hand corner. Double click on System Files > HomeDomain > Library > Preferences. On the right of the list you just clicked through, there should be a list of files. In the search bar, type com.apple.springboard.plist and double click on said file. A window may pop up asking you to buy the program, just click on 'Cancel' and the desired window should open. In the open window, select the find icon (the binoculars), search for <string>us</string> and under it, there should be a line of code that says </dict>. Click at the end of the code and press enter to open a new line where you are to type <key>SBParentalControlsPIN</key> then type <string>1234</string> on a new line below. When this is complete, save your code and close the window. Make sure that com.apple.springboard.plist is highlighted (if not, click on it once) then click the 'Restore' option. Your device will restart and the code you entered should work.

PS. Instead of '1234', you may enter any four digit code of your choice.

PSS. If your backup is password protected, you need to make a new backup without a password. The program will not allow you to restore with a password protected backup. (I learnt the hard way.)

PSSS. Need I mention that your device must be plugged into your computer?

Jun 18, 2015 8:14 AM in response to AliBababa

Thanks for the reply and help.


In the end I logged onto iCloud on the web, located my iPad and erased it from there. I then set it up as a new device (no iTunes restore), linked it to my iCloud and iTunes accounts where I got all my apps back. After that from my Macbook I synced music and photos from iTunes and iPhoto, created a new iTunes backup and it worked fine. From having only 1 GB free before the reset I ended up with 16 GB free after everything was restored back. Oh yes, since I set it up as a new device the restriction password is gone.

Jul 28, 2015 6:28 AM in response to Tikara_NZ

I backed up using iTunes, but when I went through the McIntosh HD list - I get as far as application support, but there is no "App Store" to select, and as such I can't go any further.


I have tried 1234 and that doesn't work either. I am 100% certain I never set a restrictions code - not one that was different to my my normal passcode anyway.

Sep 12, 2015 2:44 AM in response to 0RYAN0

I found also another solution which worked for me (not sure if it's listed on this Support Thread 😉 ) The only thing is , you need 2 ipod : 1 with the problem (which has the forgotten Restriction Passcode) + The other Device with Restriction passcode disabled.


1- Backup the IPad / Ipod which don't have the "Restriction Passcode" using Itune,

2- Then restore the above backup on the Ipod/Ipad which has the "Restriction passcode"


Once completed, you will have the exact same image on both and the restriction will be removed 🙂

PS: Both Devices should have the same level of OS ver.


- Hope this helps.


cheers

AW

Nov 2, 2015 10:11 AM in response to 0RYAN0

EVery 1 m here to help u....al. this is about(i forgot my restriction passcode) so simple step you can do... Go to settings of any product of apple u're using click on iCloud icon go down and serch for keychain option ...click and enter your phone passcode if necessary .clicl om your device pascodes ...here is all your passcodes of your device...thnakx to all

Forgot restrictions passcode on iPhone or iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.