Facetime etc. sound alerts/notifications. iPad ios 7.

Question

Level 1

9 points

Facetime etc. sound alerts/notifications. iPad ios 7.

I have been unable to get sound notification when a Face Time, Message call or Mail comes in.

In Notification Center under "Include" for apps Messages and Face Time shows only Badges and Aerts, no sound indicator.on the this page, Mail shows nothing at all here .

In selecting each app indivually:Under "Alerts Style", "Alerts" is selected, Badge App Icon slider is on, the sounds have been set on each app and it does show the selected sounds name under "Alert Sound" on each app. Show in Notif Center is on as is Show on Lock Screen, Show Preview is on as is Show alerts from contacts"...

Under "Sounds": Ringtone is set, Text Tone is set, New Mail is set and the particular sound name that was selected for each shows under the "Alert Sound" but no sound is mentionned on the main "Notifications" page.The sounds themselves did play when selecting them.

I don't know if this mention on the Notifications main page is important or not but it is very inconsistant with at least one other app I use (Free Talk) with shows all 3 items on the Notification Center "Include" section .

What am I missing??? I am going around in circles trying to get the sound notifications set up and functioning. Any help would be much appreciated!!!

TIA

June

iPad, iOS 7.0.4

Posted on Jan 7, 2014 12:51 PM

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Answer 1

Jan 7, 2014 1:10 PM in response to smith.june

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430

 Cheers, Tom 😉

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Answer 2

smith.june Author

Level 1

9 points

Jan 7, 2014 1:33 PM in response to Texas Mac Man

Thanks for the reply, I did as suggested and re-booted but that did not change any mention of sound on the Notification page under each app but.... I don't know if this important or not or if it is any valid indication of my problem.

I will wait until I receive a Face Time call later this PM and see if I now get any sound Notification, Without it, this is a real PITA by missing calls,

Thank you for your suggestion. (I did learn how to force a re-boot!!)

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Answer 3

Jan 7, 2014 1:40 PM in response to smith.june

May be something on one of these links.

Using FaceTime http://support.apple.com/kb/ht4319

Troubleshooting FaceTime http://support.apple.com/kb/TS3367

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8

Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268

iOS: FaceTime is 'Unable to verify email because it is in use'

http://support.apple.com/kb/TS3510

Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245

iOS: About Messages

http://support.apple.com/kb/HT3529

Set up iMessage

http://www.apple.com/ca/ios/messages/

iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage

http://support.apple.com/kb/HT5538

How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS

http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/

Extra FaceTime IDs

http://tinyurl.com/k683gr4

Troubleshooting Messages

http://support.apple.com/kb/TS2755

Troubleshooting iMessage Issues: Some Useful Tips You Should Try

http://www.igeeksblog.com/troubleshooting-imessage-issues/

Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/

Fix Can’t Sign Into FaceTime or iMessage iOS 7

http://ipadtutr.com/fix-login-facetime-imessage-ios-7/

FaceTime, Game Center, Messages: Troubleshooting sign in issues

http://support.apple.com/kb/TS3970

Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90

How to Block Someone on FaceTime

http://www.ehow.com/how_10033185_block-someone-facetime.html

My Facetime Doesn't Ring

https://discussions.apple.com/thread/4155326

Send an iMessage as a Text Message Instead with a Quick Tap & Hold

http://osxdaily.com/2012/11/18/send-imessage-as-text-message/

To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8

How to Send SMS from iPad

http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html

You can check the status of the FaceTime/iMessage servers at this link.

http://www.apple.com/support/systemstatus/

 Cheers, Tom 😉

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Answer 4

smith.june Author

Level 1

9 points

Jan 8, 2014 7:47 AM in response to Texas Mac Man

'Fraid not!!! The apps themselves work fine, it is only the sound Notification of incoming call that is the problem.

I find the information in Options is not very informative as to what each option does or does not do . I would like to know whether I should click or not BEFORE clicking it (ie: the big picture) to assist me in choosing the right option for me.

Thanks for the help so far.

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Answer 5

smith.june Author

Level 1

9 points

Jan 8, 2014 10:12 AM in response to Texas Mac Man

"'Fraid not!!! The apps themselves work fine, it is only the sound Notification of incoming call that is the problem."

FIXED!!!!!! The combination of Side Switch itself to OFF and setting the option to Locking Rotation solved the mystery

https://discussions.apple.com/thread/4155326

but... add this to to above discussion. After changing the Side switch option to "Lock Rotation" from "Mute" I found that the switch itself was in the On position (Orange dot showing) and it was so right out of the box. As I want the display to rotate as needed, I turned it off. I don't remember what the original (default) Setting option was.

The connection between "Mute" of notification sounds only, Screen " Locking Rotation" and that Side switch is not very obvious, at least to me... Even the written User Guide glosses over this relationship.

Thank you for the help

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