I’m stumped. I Now Have 2 Networks

Hi John,

I have spent almost 4 hours on the phone with Apple Care techs. One call 4 days ago and I just got off the phone tonight with the second tech.

In both cases, the end result was I still have the 2 wifi networks. Both are online and live. I can connect to either network. One is much slower than the other.

My iPad shows both networks in Air Play, however only one network will do mirroring via Reflector.

I am running ethernet directly from the modem to the Airport Express and Apple TV is unplugged. My iMac is connected to WiFi as is my iPad.

Here are the two networks, both refer to Captain Kirk and are mine:

http://www.flickr.com/photos/100286083@N05/11848587355/

Tomorrow I will call Apple Care for the third time to see if there is any way of getting rid of the extra network which BTW was set up in error on the first call to Apple Care and we didn't catch it. I saw it today.

Any suggestions would be appreciated and thanks for jumping to help.

greg

No, my Airport Utility does not display a "Guest Network" as shown here:http://www.flickr.com/photos/100286083@N05/11854376355/

greg

Yes as I showed in this link

http://www.flickr.com/photos/100286083@N05/11854376355/

greg

John I ended up with a "AppleCare Senior Advisor" who went through more tests with me and my iMac and Airport Express. What he found was my Airport Utility on my iMac 2011 was not compatible with my 2008 Airport Express. I could go to the iOS App store and get an older version of Airport Utility and try to set the Airport Express up with my iPad, he said, or I could get a new Airport router.

I don't know if that is really the problem, however I got sick of nearly 6 hours of phone calls to Apple that I decided to bite the bullet and buy an Airport Extreme, which BTW is not really compatible with my iMac. The new router supports AC technology instead of wireless N. Meaning the iMac would only connect to a 2.4 network and not the 5 as my 2011 iMac does not support AC wireless technology.

This may be a case of planned obsolesence in order to reap more profit from the consumer, but at least I now can stream video from my iMac to the Apple TV etc.

The next real battle is going to be the loss of Net Neutrality.

Thanks for your looking into this John, it is appreciated.

greg

Oh ya, one more thing...I still have that exta network "out there" and nobody can figure out how to shut it down. So I have the new network and an old one that we could not get rid of with either router.

Thanks so much John,

There was a misunderstanding (on my part) when I was dealing with the Apple senior tech person. I emailed him a screenshot of your post above and he agreed 100% and helped me get a 5GGB network as you suggested.

YEAH,

greg