Viber desktop making clicking noise

Michael Ho wrote:

Just got a reply from Viber:

Hello Mike,

The sound you are hearing when you send or receive messages is an issue that Apple computers are known to have when they wake up from sleep mode. Unfortunately, until Apple corrects this issue, we are not able to offer a guaranteed solution.

That sounds very much like vendor cop-out.

What 'known issue' are you referring to, is there a report, a reference number, is there anything to support your vague and unsupported allegation.

And why is your app the only one affected by this 'known issue with Apple computers'

That is the reply I would send to Viber.

Inserting headphones worked for me.

After that, just plug them out, Viber sounds were ok. It seems just like alternative for running other app which "resets" sound driver.

I have the same ticking noise when receiving and sending messages from both Viber and Apple Messages app. MacBook Pro sounds is mute. This was rectified when headset is plugged in, but there is no actual fix for this yet by the look. It is a software bug.

I've encountered this issue as well while using Viber. Every so often I'll hear a popping noise when I send or receive messages. What always fixes it for me is opening up terminal from spotlight search and typing in the terminal command sudo killall coreaudiod.

Hope this helps anyone else having issues too.

Hi Team, Amie,

This is an issue with Viber only as there is something happening using the Apps, it has nothing to see with sleeping mode. Can you provide the preliminary investigation as I'd like to know about this technical issue. Awaiting for a patch to correct the sound issue. Thanks!

For the users having an issue with the sound after using VIber, feel free to run Youtube or iTunes or any other apps/website that use the sound, it will resolve the problem in most cases.

UPDATE

I had to uninstall Viber as while watching TV from my Mac using a numeric cable for the sound, it was flickering on my TV like it was on my mac. I have then put the apps in the trash, then emptied it.

I have restarted my MacBook Pro via Safe mode then restarted my mac through normal process. I checked the cable with an other Mac and also on my iPhone, no prob with the sound of my TV using the numeric cable.

I have re-installed Viber, it seems that it's working fine now, I'll update again if there is an issue with the sound.

Hi all,

I have same issue, and playing a sound on iTunes seems to be a temporary solution. I uninstalled, and re-installed the Viber, but a day after the issue came back. Ce1tarion, you have no problem any more?

Yes I still have the same issue. But when removing Viber I don't have the issue anymore so ly understanding is that

there is something going wrong with Viber...

Yes I still have the same issue.

Why it happening, it is only Viber issue/bug.