Monitoring iMessages

Hello Monitoring mama,

Thanks for using Apple Support Communities.

For more information on this, take a look at:

iOS: Troubleshooting Messages

http://support.apple.com/kb/ts2755

If you are not receiving iMessages across all iOS devices

1. Go to Settings > Messages > Send & Receive on each iOS device and verify that you have signed in with your Apple ID. You must use the same Apple ID on each device.
2. Go to Settings > Messages > Send & Receive > You Can Be Reached By iMessage At and verify that you have selected each phone number and email address you want to use with iMessage.
3. Follow these steps if you linked a phone number to your Apple ID with iMessage and the phone number hasn't appeared.
4. Sign out of your Apple ID in Settings > Messages > Send & Receive and Settings > FaceTime on all devices. After you have signed out, if you are linking a phone number to an Apple ID, sign in to iMessage on your iPhone first. Then sign in to the rest of your device ones by one with iMessage and FaceTime.

Best of luck,

Mario

Did you use an email address or phone #?

Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319

Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8

Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268

iOS: FaceTime is 'Unable to verify email because it is in use'

http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510

Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245

iOS: About Messages

http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529

Set up iMessage

http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/

iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage

http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538

How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS

http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/

Set Up Alert Sounds

http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3

Extra FaceTime IDs

http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4

Troubleshooting Messages

http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755

Troubleshooting iMessage Issues: Some Useful Tips You Should Try

http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/

Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/

Fix Can’t Sign Into FaceTime or iMessage iOS 7

http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/

FaceTime, Game Center, Messages: Troubleshooting sign in issues

http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970

Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90

How to Block Someone on FaceTime

http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html

My Facetime Doesn't Ring

https://discussions.apple.com/thread/4155326https://discussions.apple.com/thread/4155326

How to watch FaceTime calls on the big screen with Apple TV

http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime

Send an iMessage as a Text Message Instead with a Quick Tap & Hold

http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/

To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8

How to Send SMS from iPad

http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html

How to Receive SMS Messages on an iPad

http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html

You can check the status of the FaceTime/iMessage servers at this link.

http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/

 Cheers, Tom 😉

I Set up my daughters, but only receive SOME of her texts. I had both of our phones in hand (iphone 5 for me, & iPhone 5s for her) and turned on cellular, turned off cellular, tried one of our phones with Wifi and one with cellular, and it didn't seem to make a difference. I'd get SOME iMessage copies and not others. I would sometimes even get the first part of a message between her and someone, but not the last part - even though she never even deleted the last part from her phone. It also didn't matter if the message was from another iphone user or not. Some iMessage copies I would get...some not. Hmmmm. Can anyone answer why?

I also sent messages just between our 2 phones, and one time I did not get a copy. I did notice my text was green that time, meaning it was not sent via wifi, but SMS, but still...I received a copy of some of her other SMS messages between her & friends. I have her phone restricted with pass code so she make account changes. the only changes she can make would be to turn off wifi & turn on cellular data, but like I said, I tested that once between our two phones, and I still received a copy ok.

Any thoughts why I'd receive some & not others?

Is there a way to mark an iMessage as "unread" once you have looked at it? This is an issue I have never been able to resolve. I tried setting things up the way you suggested but if I look at something on my device before the child has it displays as read on the child's device and if the child deletes something before I have seen it then it is deleted from my device too.

I have 2 children 10 and 12. Both have minor accounts with the Apple Family under my Parent account. I cannot login as them and I will not log them in under my Parent account. The Family sharing works well as does the find my family. But they are at the age that we feel we need to monitor there conversations. I have setup their email accounts in my mail.

How do I monitor there Apple ID account in messaging and iMessage, both the xxx@icloud.com and the phone number?

All devices running 10.1.1